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None of my friends and family are currently in need of windows
The salesman was great, as were the installers.
Not until the reported issue is resolved.
Windows nation was okay but the contractors did a pretty bad job . Left sticky residue on the windows . Didn’t plug the small holes with the white plugs and broke out every old window leaving broken glass everywhere in my yard . Still picking it up . They also damaged a gutter downspout and the foreman said they would fix it and never did
Everyone that we encountered was very professional. No complaints during the entire process.
When things were going wrong no communication everyone has issues that can go wrong but your company never returned the phone calls and I was bounced from person to person. I was even given a number that was supposedly the owner and that one has a voicemail box it's full. And they never answered the phone.
Only complaint is the windows were not clean when techs left. I would think that would be the most important part in window installation. Are your show windows smudgy and dirty?
They were on time and did a great job
The windows are high quality and looks beautiful in my home.
Great company to work with and to get their service.
They did quality work and had excellent employees.
They provided excellent service. They were friendly and cordial technicians, and I appreciated the good service they provided. I love my new windows.
The window does not match any of my other windows in color. The larger windows have rubber bumpers on every grid with will most likely discolor with the heat and sun and become more of an eyesore than they are
I would recommend them to a friend because the fellows were nice enough, but I walked around my house and I found some nails that weren't picked up. The nails were of various sizes and part of the sides of the window fittings that were cut off were also left on the ground. I found a bunch of those and they're metallic. I feel like they should've cleaned the floor where they had worked on the inside. There were things on the floor that were left and they also tracked in dirt from the outside and it was a mess.
Excellent experience all around, all phases
They stared my project around December 22nd of 2023. A month later, they finally finished my project. The guys came around 9-10 left at 4 didn't have enough helpers to put in my9 windows delayed the job windows haven't been caulked and windows that don't work.
Numerous windows were not installed right, some of the windows were scratched, the windows were not wrapped right, they marked the front of my house with their ladders, they scratched my newly painted ceilings, they scratched some of the window frames on the inside, they left mud in my house
Loving the big window in the front, wish I had made all sliders!
There was no follow up after the installation to ensure that everything was completed with the job.
I am likely to recommend them to a friend because they did a great job. Andy was my installer and kudos to him. It's the third time I've used them and I've got all of my windows completed.
The overall experience was pretty good. The installers were great. The cost was definitely competitive and better than most, which was the biggest selling point. Annie the salesperson was excellent and is still assisting in getting answers to questions. Annie came across honest and informative of everything. Very friendly and helpful. She's the one I'd recommend to everyone.
Delayed window arrival meant that install happened when it was 20 degrees instead of 60
Very professional. Installers were wonderful.Saleslady very good at her job. Very happy. Oh and the guy that measured the windows was great.
Responsiveness to concerns and product quality.