I feel I was sold a superior window but I non-New England certified window was installed. Also, you can't open the screen to simply toss a bug out. Poor screen design.

The quality of windows are good, but the price is way too high. I realized afterwards that I should have shopped around as I could have gotten a better deal.

They came when they said they would and did the work.

Window Nation was quick and ready, and the people who came here were very friendly. I can see that they are professional. The company, when they come to my home, has professional staff.

The salesman stayed for hours. He made it clear it was in my interest to order the windows the same day.

The job was done well but I think they could have explained how to
The window works a little better..

Window ordered was incorrect. Was told a different story every time I called my sales rep.

I told my sales representative that these windows looked way smaller than the original ones. He said I’d get used to the look, now I can’t fit any air conditioners in the windows I bought new floor model AC’s with adjustable window insert and the window is still too small. So intimately I paid for larger windows and got smaller ones.

I would recommend WN to a friend

Travis was GREAT> Window Nation is TERRIBLE if there is a complaint!!!!!!

I have spent over $80k w Window Nation over multiple contracts. During this last contract, it was discovered that windows were damaged upon install. It took several months to have one window replaced and I am still in the dark on the status for the other window to be replaced. I’ve sent multiple correspondence and all I’ve received, if anything at all, is that the representative has sent an email inquiry.

From first appointment to install
Very proffessional and knowledgable.

Quick,clean and thoughtful of my home.

Door installation was not properly installed. Took forever for them to return and get them fixed. 2 different times

The idea that one could have 30 windows replaced within a day without creating a lot of mess and chaos seems fanciful, but the crew came in and got it done. They were mindful of our belongings and our home, and did a great job.

We were promised quick, clean and professional installation and that did not happen.

Iamverylikely to tell anyone about window nation

Strongly recommend Window nation, they did a great job, from start to finish,we have 14 windows replaced

It's been just under 2 months since my widow's installation. During the installation, one of the installers accidenty pocked a hole in the bathroon screen.. I notified the rep and have not received a reply as yet..

Team was polite, professional and efficient

I have had issues since the day of installation. Numerous phone calls have gone unanswered; one email was answered with a very general message and not answered again after I replied to that email with very specific issues/concerns. I will definitely NOT be recommending Window Nation.

From consult to finish product, everything was so smooth. So easily done window nation took care of dealing with the permits. It was, it was a wonderful experience.

The install team was awesome the quoting was not so much......still waiting for my job to be completed

Wrong style of Window was installed I was told it will be replaced in two months. I am waiting for three months already. Nobody notify me what’s going on . Can anybody help from high management to update this situation?

Wear not professional about cleaning up after themselves

I found the company easy to deal with. Sam M. Is a great sales person and the installers I found very friendly, knowledgeable and efficient. Always being respectful of my belongings. Excellent Company to deal with.

Sales rep was very knowledgeable
Installation teams were awesome
One would never know that they installed your windows as everything was left as before outside the house and inside including vacuuming my stairs to the second floor even though they did not track anything in my house while they went in and out of the house
The trims around the window are beautiful

Everything went good with the widows and the guys did a good job and in a timely manner.

I have reached out several times to request a copy of the work completion order and/or a receipt for payment to no avail. Likewise, I have reached out several times to follow up because the permit is still open.

Window Nation was reliable, professional, and top-notch. We had a great experience from estimate to follow up after install.

Joe Najir Sales person was so easy to talk to NO PRESSURE was the key, explained everything about the windows his demonstration of thiungs that we never knew made it simple to go with Window Nation.

I have told a few people already how awesome Window Nation is in case they need new windows.

The sale people did not get back to me after several emails, texted and called several times. They switch sales men and told me they would honor my 500.00 gift card that window nation sent me but i have yet to see an itemized bill with the deductions from the gift card

When you call about a question s tion they tell you they will get back to you and never do.

I had ordered a window with a complex locking mechanism to replace a warped kitchen sash window. This double pane window had no subdivisions, giving a spectacular clear view outside and--to my delight!--one centered on the garden! It framed in white that goes well with my black-and-white kitchen, and its simplicity is very effective. It is already drawing compliments from any friend or relative who sees it. As a first experience with Window Nation, mine could hardly be improved. Important too, was the experienced installation team, with willingness to explain details of the locking handles and how best to keep the window clean and bright--cordial, knowledgeable, efficient throughout....

I’m not sure why I’m getting this survey now. We had windows installed a few years ago and were totally disappointed. There was damage done to our dry wall and the crew filled it with rubbery filler. When we called to report our issues we were told we could receive a money payment but then we couldn’t have any claims or repairs going forward. We chose not to receive money. We did have a technician in a few weeks ago to replace parts on 2 windows. He was very nice and professional.

The sales person lied to me!

I don't believe I received the "Buy 4 windows & get 4 windows free" deal. Can't get through to the Service Dept with a phone call. Leave a message & they will call you back sometime in the next week. Takes 2 months to get the broken window issue replaced.

I can't get a simple adjustment on my main door. My windows are still weeks away. I am ready to cancel the rest ot the project. I sent 2 emails and spoke to a rep.and still nothing.

Prompt. Courteous, and Quality service.

Overall the windows look amazing install was awesome..but they should inspect windows when they come from factory on of the windows put wrong size screen in still waiting for the right screen

The salesman was “no pressure,” thoroughly explained the process and reassuring that HOA requirements would be adhered to.

Low key salesman, good product for this area of country

Quality service

I was pretty disappointed with the actual installation. The wrong screens arrived and we’re still waiting to hear any direct communication from the company for an update 5 weeks later. The house was covered in saw dust in every room, had I known, I would have placed drop cloths. But for $36k I would have expected the company to do it. An entire room was almost left undone, luckily my husband caught it. He also caught many gaps that had to be addressed. Again, had he not mentioned it, it would have been missed. I also found a rusty large nail in my son’s bed! Luckily I did a full sweep of the house because it was just a mess, and such a dangerous situation! Our house also smelled heavily of pot 😞 Honestly, we came to window nation because a friend recommended the company a few years back and raved about how spotless her house was after installation and pleasant the experience was. I rarely complain, but this was a very disappointing experience. I’ve already been asked by neighbors and friends if I would recommend and I’ve said no.

Scott was personable, knowledgeable and attentive when I had concerns and to correct about an issue with the wrong screens being installed. The new windows are great and I've noticed a huge difference in my gas bill!

Pricing still waiting for breakdown of total cost

The installers were great and left the area clean. They finished in one day, very professional.

Window installers were magnificent.
3 bay windows are terrific.

Travis made the whole experience worthwhile. He was available to answer all my questions he was polite and a pleasure to deal with. All the team that worked in my home were polite and courteous. I am so pleased thanks to all who helped me .