Glenn was very professional & work with us.

We greatly appreciate the kind and expert guidance from our account advisor Sandy

Responsive. Agent 8

Dan is awesome, super easy to work with, not pushy, and got us the best rate.

Trident did valuable work for me quickly and accurately.

Trident has always provided top notch service to my clients and to me. They are always available for questions, webinars and general questions. I am very confident when Trident is handling the transaction!

Lauren was so helpful! She answered all of our questions, and had some of her own that we hadn't thought of.

Very good service.

Easy to contact. Easy to get answers. Good service.

I don’t recommend any body.

It has been very frustrating the last two times I have called Trident about adding my daughter to our auto insurance. The first time, the person who answered the call kept challenging me about adding my daughter, saying “you know this is going to cost you a lot of money”, as if I had a choice to add her or not. The second time I called to add a third car, the same woman answered and was incredibly rude. She repeatedly said she was too busy, there are two people in front of me, and that it’s a Thursday before a holiday weekend and she gets off work soon, so no promises that my request would be processed. It’s now 6 days later…

Whenever I have a question, need a policy looked at, my rep is quick to reply, with help.

Jose Figueroa is the most knowledgeable, courteous, and professional agent that I’ve ever dealt with.

The whole process was very quick and efficient.

The rep was super helpful and answered my questions, found multiple options in changing insurance companies and saved us a great deal of money!

Getting in touch with someone is a challenge and communication is not great.

They found me the best rate even after calling around there was no one cheaper.

easy to work with

It was very evident that the woman, Lisa Wilkinson, who assisted me felt I was a waste of her time. I learned later that she was retiring within a day or so of my closing, which explains a lot of the rudeness in emails and phone call interactions. When a customer says they are brand new to the process and has questions and is confused and looking for guidance, being treated like an annoyance and not receiving guidance on basic things- such as the fact the home insurance company outsources a home inspection to another company and it is required during the first and subsequent years- leaves the customer wondering what level of service would be provided if or when the insurance should ever be needed, and whether it would be wise to renew. Fortunately, other Trident team members were very helpful and kind in subsequent interactions.

Great listener, completed task with ease and friendly and understanding English

The Trident staff is always courteous, gracious thorough, exacting, supportive, detailed, friendly, helpful and everyone gets A double plus. I have been with Trident for twenty-three years and never came close to being tempted to investigate other companies. This is an outstanding service business.

Quick and easy and friendly

Dan was great...quick turn around and we ended up saving a lot of money...we are super happy!

Tim Lowry is the BEST

Our experience with Trident had zero issues, very helpful, constant communication and worked with us with all of our questions.