Workout area cleaning needs to be improved. Treadmills and elliptical machines are dusty. Air exchange vents are coated in severely inches of dust!

Have evening aqua fit classes and more adult swim time

I go to the aqua fit classes and find them very well run lockers are always available and the change rooms and shower area always clean

Friday Aquafit classes with Amelia are excellent. Pool deck could be cleaner. Too many street shoes are allowed on decking. Sewer smells around drains in change rooms should be addressed.

N\A

All the staff are professional and very friendly.

YMCA is clean, the stuffs are friendly, is spacious, most of all I like the game to pikleball

Nice clean new facility and the staff are great at the front and in the playroom also very nice that the library and community centre are on site

A few issues with members behaving in a way that is inappropriate which I told the staff about and nothing was done. Disappointed. Seems like no one is really willing to enforce the rules.

I love all yoga classes and centergy!please bring back Taichi class.

Very friendly and helpful staff. Facility is quite clean considering how many people use it. Pool is also quite well maintained.

A welcoming place, friendly staff & aqua fit instructors & clean.

I live across the road. It is so convenient. The programs are lead ny very good people that motivate me. I would say that perhaps more care coul dbe made in the maintenance of bathrooms that need a new faucet or repait on a door etc.

I love the aquafit classes but people stay from one class to the next and it is often very crowded.
Perhaps another class could be added each day or even a couple of days a week.
The instructors are excellent!

I like that I can do a card ( pay up for a pay as you go) for lane swims. Great facility!

courteous people who are very patient with me

Not having skating available year round is unfortunate. I know ice costs can be more expensive but London needs skating

As a senior on a fixed income the cost is excessive compared to other places in London.

Yoga classes are my focus so I appreciate the different class types and times that the Startech location offers me.

Really love the classes!!

Friendly staff instructors etc very clean

Great staff. Easy access

I think the fitness classes are awesome! I would like to see pickleball. Also, have lessons for PB before they come to drop in.

Nice staff at front desk, nice pool

Love the centre. Everytime I visit London I go to the y. Great equipment and friendly staff. The only reason why I don't give it 10 is the attention to cleanliness details. The mirror behind the free weights seems foggy - this happens to mirrors over time when not wiped regularly. It was like this last October when I was there as well. The walls where spray bottle are located are dirty. The spray bottles are often empty, but usually at least one has sanitizer in it. And the bathroom in the weight area needs to be freshened up with a coat of paint. These are mirror things. All and all, it is an excellent space! Thank you.