Tie was rental only. No option to buy. Weird that the whole suit is for purchase except for the tie. Seems like trouble on the consumer to purchase and like there are just rental issue s brewing
Also pants were sent with no hem and no warning. Communication on this would have been useful and save from expenses after measurements were entered.
Selecting a suit without actually being able to try it on was a bit challenging. The suit arrived and the pants and shirt didn’t fit properly even though I followed the fitting instructions. Classic, modern, slim and fitted options can be tough based on how the manufacturer cuts the suit and shirt. Anyway, I talked to customer service and we talked through my specific issues and she was able to send me shirt and pants replacements that fit much better. At the end of the day it worked and I was happy. Returning the garments was a breeze.
It would be nice if there were a network of suits stores around the US where we could try on the actual suit we were renting so we could get it fit properly the first time. It’s a logistical challenge but just a thought.
Cheers!!
This years for the most uncomfortable things I’ve ever had on my feet. I’ve even walked on class and had a better experience. After three days, my ankle still hurt.
The fabric of the suit is not the quality I was hoping for. It was very expensive suit and very low quality fabric. Wrinkles very fast. I put in zero, and it will not let me submit. I will not be recommending this company.
For a similar price per rental, other tux rental companies offer better promotions. For example, after my wedding I was awarded a 500 dollar shopping spree at the rental location.
Difficult to size everyone and main issue was when something didn’t fit the friar tux team wasn’t much help in guiding on what needs to be changed to make it fit better.
I was in between sizes, and they sent two suits so that I could pick the one that fit best.
Friar Tux was EASY and AFFORDABLE! I will definitely recommend to others!
Suits were good, nice value, sizing worked well. Only complaint was we had to rent and return the ties instead of purchase, which seemed like a hassle for the groom to deal with on his wedding night.
The tux arrived and was a perfect fit. This was my first time using this company. Actually, this was my first time ever having a tux mailed to me. However, I will definitely use Friar Tux again.
Amazing customer service, fast and reliable! Beautiful color options as well
The whole experience was effortless and sizing was just right the first try. Very convenient! Nice suits also!
Cheap quality items
Very nice product and they were quick to respond when it didn’t fit right and send me out a new garments right away.
The suit fit incredibly well out of the box and the materials were comfortable and I didnt feel too hot or cold in them. The shoes were great for dancing and standing. The belt was well made and stylish.
After the suit finally arrived it fit perfect and I had no issues. I would definitely recommend Friar Tux to anyone needing to rent a suit.
The short return window was small, difficult to accommodate with travel from event. I thought the process itself was fairly simple though
Simple and easy and even when I needed to swap out the pants for a different size everything was handled quick and efficiently
I would have had to drive 45 miles three times to a tux rental company, but this way I could do it all from hom.
The whole process was smooth and stress free. We had my tux and my son’s shipped to our house. Mine did not fit so we called and updated measurements, sent back my tux and picked it up at the store in Las Vegas the day before the wedding. Everyone at the store was super friendly and helpful, they even taught my son how to tie his tie. This was our first time ordering the experience overall was very smooth. The only thing I think was an issue was the check out process. We had to do 2 different transactions which is where the sizing got a little confusing but other than that I don’t have any complaints. Great experience overall!
The tux arrived on time. Items that didn't fit were replaced quickly. No hassle returns.
Was under the impression temporary alterations were allowed and would be reimbursed up to $15, but when I reached out I was given conflicting information on if this was allowed. Ended up having to pay to get pants altered with no reimbursement.
Good price and fit well
I live out of state
Quality and fit of suit
Fast easy jo complaints!!!