I AM IMPRESSED WITH THE FACILITY'S EMPLOYEES. THEY ARE VERY HELPFUL AND CURTRIOUS. HAVE A VAST CHOICE OF CLASSES AND SEVERAL FOR THEIR OLDER MEMBERS. ALSO IS KEPT VERY CLEAN.

Friendly staff, clean environment, & welcoming members!

I like the atmosphere there, people are nice, it has that old school family feel to it.

I don’t want to receive these surveys every month. This is an unfair burden. My opinion is not going to change that quickly. Your services are not going to change that quickly please go for annual.

Need to hire more adequate night aqua instructors. I have been coming to the Y for many years for night aqua classes and when you have good aqua instructors, you have 15 to 20 coming to class. Last week there was 2 of us. I worry about Hiroko I feel that something is wrong with her health wise.
Would like to see more than 2 nights of aqua classes also. Years ago there use to be 4 nights and Saturdays.
I understand that you have many other options for classes in the evenings, but not everyone is able to workout on land. Some are required to only do water for medical purposes.

Like to see more yin yoga classes.

The staff is very friendly and helpful. That said,the weekend hours are shorter than at other area Ys. Also the locker room is pretty sad looking. Are there plans to upgrade the rusty lockers and add more handicapped toilets and showers? How about a suit spinner? Especially with the extra traffic from closure of the Butler Gast Y, it seems like extra hours are needed.

I like the quiet peaceful experience when I’m working out in the gym. It’s not too crowded and I can come workout and leave without being disturbed

Please bring back the Sunday BodyPump class.

I attempt to attend group classes 5 days a week at the Maple Street YMCA. The classes and instructors are great. This YMCA needs to have its parking lot revamped. I've witnessed accidents as individuals attempt to back out of their spaces when there is a line of cars waiting at the light.

The variety and everyone is warm and welcoming.

Friendliness of staff. Variety of workout equipment, which is usually maintained well. Annoying when a few other members don't always consider others, and camp on the machines while scrolling.

I've been a Y member much of my adult life. If you want to improve yours, JOIN!

Love the staff at this YMCA. They have been really helpful and pleasant to work with.

Staff at YMCA is awesome. Amy Roux did what nobody else has done. She changed my attitude about healthy choices. I’m forever grateful

Everything runs smoothly each time I'm in.

Friendly staff, on the phone and in person. Patient and courteous

While I do like the Y on Maple, it does have less classes and options compared to many other Ys. Also the pool is never consistently available. I sometimes get multiple emails a week that the pool has some issue or another. I don't even try to swim there anymore and that is a huge part of my I chose this gym over others. I know it's an older smaller building but it can still be taken care of like the newer ones.

Great staff. Small pool

Childcare sucks they’re not trained to soothe or play with kids. My kids used to like going but don’t anymore. You have two guys in there that don’t know what they’re doing. I don’t even feel safe leaving them there because they cry when they see them

I love the Yoga classes and the great customer service at the front desk. Also the class times work in my schedule better. Thank you!

You need new upright bikes. The towels have a bad smell. It’s a kind of sewer drain smell…same smell that’s often in the showers.

I love coming to the Maple St Y. Although I am concerned about the declining quality of the Aqua fit classes on Monday and Wed evenings. The instructor obviously enjoys teaching but I am concerned about her personal well being. She appears to be struggling with balance. She is also in need of additional coaching to improve the quality of the classes.

I primarily attend Monday/ Wednesday 6 pm aqua class. Wednesday class is Aqua Zumba and I would love to see the class format change to just a regular aqua exercise class. It is nearly impossible to follow the instructors dance steps which are at a faster pace than what can be preformed in the water. I am trying different Y locations to get a better workout.
The music on Monday nights is great but most of us are not following the instructor’s moves. We are doing our own workout and just taking advantage of the music. The instructor is reliable but can honestly use some updated training.
Thursday morning chair yoga is great.

This rating is being done with regret and serious consideration. This mainly concerns the Mon and Wed evening water classes. I have been coming for almost 25 years and have had numerous instructors. Several of us have concerns about this one. She mentioned that she has balance issues. She walks with a cane and holds on to a chair or the wall when teaching. Classes have lost being fun and worth coming to. She does one arm movement one entire song then moves on to another song and exercise. It's downright boring! Wed classes are difficult to follow in the water; I will no longer come then. She frequently gets "lost" or forgets and just stops until she remembers. These classes should be fun but they aren't. She does not engage with the participants. New members come once, maybe twice then never return. One member with a neurological disorder no longer attends as the classes are not challenging enough!!

On the positive she does show up for class consistently and plays good music on Mondays. I don't want to criticize her personally but her teaching methods are outdated and lacking creativity.

The whole vibe of the Maple Street Y is losing its energy. I leave feeling, well, I've done my workout. I showed up and that's about it.

It’s always clean, descent temperature and great equipment. Friendly staff.

Everything comviient

Great staff. Overall nice equipment. Group exercise room needs more kettlebells, especially a variety of heavier sizes 30, 35, 40, 45… a few 50, 55, 60 wouldn’t hurt. The floor of the group exercise room doesn’t get cleaned frequently enough. Often hair, dust bunnies, and overall gritty yuckness.

I enjoy the group activities, and the staff members are all very friendly and helpful. The only change I would make would be to add a sauna/steam room for use by members- I realize this is probably not a possibility, but I had to make the suggestion :)

Courtesy, Respectfully to the customers

Friendly staff. Good hours. The pool is much more reliable and cleaner under Michaela's leadership.

Really enjoy going there. Very convenient for my needs.

I loved seeing the really progress each of my kids made is such a short period of time!

There is no family locker room option. As a mom, I have to bring my boys through the women’s locker room. And dads have to take their daughters through the men’s locker room. It would be great if there were a swim-dedicated family locker room option. Also, the locker room floors get extremely slick when they’re wet. We’ve slipped and fallen more than once. Those are the biggest drawbacks. The teaching staff are helpful and encouraging. The cost is affordable. The scheduling can be a little limited but not too bad.

I've mentioned this before. The building is tired. It should be at over 50 years. But the locker room (men) and pool should be clean. The edges and corners of the floor have years of dirt accumulated in them. And the tile in the shower area needs rerouting after cleaning. The locker room needs a deep steam clean.

My toddler was in swim lessons and it was very hard for my child to take away any benefit from this lesson because there were so many other children that were distractions or unable to follow instructions or unable to properly take turns like a lot of different things that are needed for structure and things to work out or missing for specific children so that took away from my child's experience being in those lessons since he is a well liked manner falls instruction is able to take turns much more advanced than your everyday toddler.

I just feel the gym needs a makeover from the pool and locker room area. There should be an opportunity to do my favorite classes more than once a week

I would love to see more group exercise classes, especially a barre class. I used to go to a barre class at the Maple St location, but it is no longer offered.

Very nice people that work there. They are very helpful. And it's the closest place to me since the y on Ames is closed.

Friendly staff. Clean facilities. Excellent parking. Up to date machines in cardio and weight-bearing areas.

I really like open gym for pickleball.

great helpful staff

Staff member was very helpful in guiding me on doing the weight machines and has been available with any questions. Facility is clean and well maintained. Staff is friendly.

Very organized, very friendly.

Update some of the weight machines or at least keep the repair up

I attend silver sneakers on Monday and Wednesday, good exercising and great people there. My new favorite thing is chair dancing on Friday with Becky.

I think it is a great facility. It sometimes takes a long time to get the "out of order" equipment fixed, but that is my only complaint. The staff are welcoming and friendly and helpful.

The staff is great! But the overall building needs an update. Pool ceiling is falling apart walls looks like mildew on it. Gym is pretty good and the equipment is super

I go to classes 3 days a week and they really are making a difference -- I'm stronger, and doing that exercise means I sleep through the night which is a big deal at my age. And the other people that attend the classes are great -- friendly and welcoming and helpful -- I will continue coming, hopefully for years!

Everyone at the Maple Street Y is very friendly & helpful. Vivian has helped me start my fitness journey, at times she has more confidence in me than I do. I will continue to try new programs.