Extremely professional staff and quality products. There was a snag with the tailoring, and the staff took care of it right away on short notice mere days before the wedding. Being able to return rentals and other store locations was also very convenient.

The service I received felt more like a production line than actual service. They wanted to get us in and out - No real care to measuring, fit, or options offered. Especially the gentleman there who, I thought might relate better to a young boy going to an important school event. He looked bothered the whole time and I ended up asking a differentemployeefor guidance even though she was multi-tasking. Additionally, it was more costly than other places I've been to and less time was allowed for the return. I would not be back unless I absolutely had to.

The cut of the suit made sizing incredibly difficult, and even the one that fit the “best” really wasn’t a great fit. I don’t have an extreme body shape in any way, but the pant options were all unsatisfactory in some way or another and I ended up with a pair that was way too large for my waist and yet still incredibly tight through the thighs and seat. In the end, the service is incredibly convenient and easy to use as a customer but unsatisfactory in terms of sizing and cut for the majority of the wedding party I was in.

We had a very disappointing experience, especially considering this was for my wedding. Our measurements were somehow mixed up with another customer’s, and we were given suits in completely different sizes. During my father’s fitting, the pants were clearly too loose, and instead of properly remeasuring him or adjusting to a smaller size, we were simply told, “don’t worry, we’ll give you suspenders.” To make matters worse, we were later charged extra for the suspenders without any notice or approval beforehand. For such an important occasion, we expected much better communication, attention to detail, and professionalism. Also becarful they add additional items to your rental that you don't ask for and charge you for it

the staff was wonderfull

Octavio was very knowledgeable he got the sizing perfectly without trying on a second size. Final fit was easy and everything was clean, and pressed. Service was excellent! The only problem, the socks were way too big....wrong size. Not a huge problem. Return process was quick and easy.

Super fast, easy and efficient

Sean at the Glendale location was the perfect expert to help me choose my suit.

Service was efficient and precise. The quality of the

Excellent customer service for fitting.

My experience with Friar Tux was professional and personable from the very start of my Tuxedo request. I live in NC and my son's wedding took place in southern CA. My tux was shipped to me weeks ahead of the event in a durable shipping box which kept the tux from suffering wrinkles. All components of my ensemble were enclosed as requested. I have used many formal attire companies before, but Friar Tux stood out above and beyond any of my prior experiences. I will use and promote Friar Tux for any of my future special attire events.

The quality of the suits and material provided wasn't worth the price of what was rented. The service was well organized and efficient.

Seamless experience renting Tux and returning the tux.

Everything was well organized. Not just physically but the whole operation. We liked our entire experience and the ease of everything. Thanks.

I liked the tux and the measurements were perfect

Incredible in store service amazing quality and fit! so easy!

High quality No upsale Courteous staff Quick turnaround

Great customer service.

Customer service was great! Measurements, pick up and drop off were seamless! I do wish you had other options besides clip on bow ties for the tux I rented and also an ability to rent mother of pearl cuff links and studs.

Absolutely loved the service I received at the shop. Everything was quick and simple. I felt very well taken care of. I was a bit disappointed in the limited selection of suits for sale and also noticed a fair amount of loose threads in the seams of the suit when dressing for the event. Overall though, I had a very good experience.

I’m sorry to say that the fact that I had to go back after they did alteration and alteration was not done correctly on both arms, also the suit was not pressed at all, so it was not wearable the way it was. It is very disappointing
to me after I purchased a whole suit.

When trousers arrived they were clearly the wrong ones- wrong size and hemmed to my mid calves. Had to return to the store, was there for 90 minutes waiting for them to replace them, as they insisted that they could not send the replacement - I had to wait or return another day.

Went above and beyond to have rental ready for wedding. Thank You

Pants were measured incorrectly. Too tight and too short. Button on jacket popped off 10 minutes after I put it on. It had clearly come off before as I could tell it had been resown very poorly by an amateur. I had to find a needle and thread in the middle of the wedding so that I could button it up for the pictures.

I liked how accommodating Friar Tux was, and they were able to provide me with a lot of customizability and options. The people who worked there were also very thorough and friendly 10 out of 10 business.

FIVE (5) is an aggregate rating considering several factors.
1- Availability - 10+
OPEN LATER THAN OTHERS

2- Customer Service - 8
GREAT SERVICE - Strong Presence, Attentive, Effortlessness and Extensive review of stock with options and suggestions.
-1Point Upsell Pressure
Annoying, but, Industry Accepted
-1 NO BEVERAGE

3- Price - 5 -
The Price is The Price
But No Package Offer Highlighted,
I was charged A LA CARTE

4- Terms - 5
Typical Eighty (80) Vendor Protection

5 - Wardrobe
Main Event
Classic Tuxedo - Disappointing
Requested Shoe 17EXWIDE
I Received 15D - NO BUENO
I Took the Shoes to Shoe I was willing to ENDURE PAIN for RED CARPET
Coat Sleeves NOt Pressed
Trousers Waist Clasp CONSTANTLY Loose
ALL NIGHT Until After FLOW
AFTER FLOW
VELVET TUX - PERFECT
After the Fact I was thinking I might have gone Velvet Winter White

BOTTOM LINE
My Experience was under duress.
In an Emergency Absolute GO TO ,
BUT
YOU are Big and Tall Challenged
I suggest a WEEK for the Process
NOT OVERNIGHT
GIVE YOUR CLOTHIER A CHANCE
AND TIME TO MAKE YOU TAILORED
AND FITTED - PLEASE.
THANK YOU for YOUR SERVICE FRIARS

Excellent product and friendly staff.

Use it in the past

It's good!

Easy

You disappointed me by getting SIX out of the SEVEN orders incorrectly. Almost all persons were measured personally at the store, and things were still wrong at the end of the day. Not sure how that happens, but it happened. Things were supposed to be simple, people get measured, they get their stuff with the correct sizes and call it a day. My party had to go back and forth to correct all the mistakes and inaccurate measurements. Added more stress to the groom there it should have. Very disappointing and most likely we will never use the store for any future needs.

Great fast service

My tux was perfect. I needed an adjustment to my coat and it was taken care of right away. Customer service is also excellent.

Item for described as is and everything fit.Well looked great.And the return was easy.The store associate even waited until closing for us to arrive.We almost arrived late , but she was willing to wait.

Professional, warm and friendly staff. Good quality tuxes

Great fit - comfortable - looks high quality

Prompt snd courteous

The associates were very helpful from the moment I walked in the door. They made sure the tux was a right fit.

Great suits, and the staff was amazingly helpful. Really made for a smooth and wonderful experience with our wedding. Thank you, Friar Tux.

Great staff and service

Every person was very nice and professional. Pick up and return was super easy and quick.

The guy working the counter was pretty rude and had zero personality. Felt like he hated his job and working there. We were a group of 10 men for a Wedding party that reserved all their tux's at this location. Most people renting attire like this are celebrating and should be enjoying the experience. The person taking care of us did not make it very enjoyable. Whenever someone would walk in the door he would shout "SCAN THE TABLET AND CHECK IN BY THE DOOR", no "Hello and welcome" nothing polite, just shouting for people to check in the the kiosk. I will tell everyone how unprofessional this was and definitely will not recommend anyone else visit Friar Tux.

The selection of suits at this location was excellent, and all the staff were incredibly professional and easy to work with. They were helpful and patient, even when they were busy, and they helped me pick the perfect suit for my wedding. I will say, I have had experience with this location and the Northridge location, and Glendale blows Northridge out of the water. The staff at Glendale is exactly what I expect from a store that sells suits for important occasions, and I will always recommend Friar Tux Glendale to friends and family for their special events.

Th representative who helped me is instilled with excellent work ethic - she was very pleasant and helpful! Of course the tuxedo was amazing ….quality and style! This was my second time renting from your shop. Thank You!

The tuxedo I rented looked great at my formal event, and all the staff helping me at Friar Tux was friendly, efficient, and patient. Thank you very much.

We came in from Europe for a wedding and had done everything on line with the company Everyone was so helpful on line and in store we would highly recommend them

Service was quick and was friendly and helpful. Highly recommended.

Very diligent, listen and FIX your needs, no hassle or issues at ALL

The product was well fitted and the material was flexible and not too stiff.

The help I got from Kaisha was absolutely excellent. She was friendly, efficient, and just fantastics all arround.