Extremely professional staff and quality products. There was a snag with the tailoring, and the staff took care of it right away on short notice mere days before the wedding. Being able to return rentals and other store locations was also very convenient.
The service I received felt more like a production line than actual service. They wanted to get us in and out - No real care to measuring, fit, or options offered. Especially the gentleman there who, I thought might relate better to a young boy going to an important school event. He looked bothered the whole time and I ended up asking a differentemployeefor guidance even though she was multi-tasking. Additionally, it was more costly than other places I've been to and less time was allowed for the return. I would not be back unless I absolutely had to.
The cut of the suit made sizing incredibly difficult, and even the one that fit the “best” really wasn’t a great fit. I don’t have an extreme body shape in any way, but the pant options were all unsatisfactory in some way or another and I ended up with a pair that was way too large for my waist and yet still incredibly tight through the thighs and seat. In the end, the service is incredibly convenient and easy to use as a customer but unsatisfactory in terms of sizing and cut for the majority of the wedding party I was in.
We had a very disappointing experience, especially considering this was for my wedding. Our measurements were somehow mixed up with another customer’s, and we were given suits in completely different sizes. During my father’s fitting, the pants were clearly too loose, and instead of properly remeasuring him or adjusting to a smaller size, we were simply told, “don’t worry, we’ll give you suspenders.” To make matters worse, we were later charged extra for the suspenders without any notice or approval beforehand. For such an important occasion, we expected much better communication, attention to detail, and professionalism. Also becarful they add additional items to your rental that you don't ask for and charge you for it
the staff was wonderfull
Octavio was very knowledgeable he got the sizing perfectly without trying on a second size. Final fit was easy and everything was clean, and pressed. Service was excellent! The only problem, the socks were way too big....wrong size. Not a huge problem. Return process was quick and easy.
Super fast, easy and efficient
Sean at the Glendale location was the perfect expert to help me choose my suit.
Service was efficient and precise. The quality of the
Excellent customer service for fitting.
My experience with Friar Tux was professional and personable from the very start of my Tuxedo request. I live in NC and my son's wedding took place in southern CA. My tux was shipped to me weeks ahead of the event in a durable shipping box which kept the tux from suffering wrinkles. All components of my ensemble were enclosed as requested. I have used many formal attire companies before, but Friar Tux stood out above and beyond any of my prior experiences. I will use and promote Friar Tux for any of my future special attire events.
The quality of the suits and material provided wasn't worth the price of what was rented. The service was well organized and efficient.
Seamless experience renting Tux and returning the tux.
Everything was well organized. Not just physically but the whole operation. We liked our entire experience and the ease of everything. Thanks.
I liked the tux and the measurements were perfect
Incredible in store service amazing quality and fit! so easy!
High quality No upsale Courteous staff Quick turnaround
Great customer service.
Customer service was great! Measurements, pick up and drop off were seamless! I do wish you had other options besides clip on bow ties for the tux I rented and also an ability to rent mother of pearl cuff links and studs.
Absolutely loved the service I received at the shop. Everything was quick and simple. I felt very well taken care of. I was a bit disappointed in the limited selection of suits for sale and also noticed a fair amount of loose threads in the seams of the suit when dressing for the event. Overall though, I had a very good experience.
I’m sorry to say that the fact that I had to go back after they did alteration and alteration was not done correctly on both arms, also the suit was not pressed at all, so it was not wearable the way it was. It is very disappointing
to me after I purchased a whole suit.
When trousers arrived they were clearly the wrong ones- wrong size and hemmed to my mid calves. Had to return to the store, was there for 90 minutes waiting for them to replace them, as they insisted that they could not send the replacement - I had to wait or return another day.
Went above and beyond to have rental ready for wedding. Thank You
Pants were measured incorrectly. Too tight and too short. Button on jacket popped off 10 minutes after I put it on. It had clearly come off before as I could tell it had been resown very poorly by an amateur. I had to find a needle and thread in the middle of the wedding so that I could button it up for the pictures.
I liked how accommodating Friar Tux was, and they were able to provide me with a lot of customizability and options. The people who worked there were also very thorough and friendly 10 out of 10 business.