Great service and friendly staff.. had ready when promised.. easy in and out..

Was measured by employee and even asked how I liked the fit of the shirt and I specified loose fit. Upon pickup of my rental shirt wouldn’t even button up so different employee brought me all that was available next size up but unfortunately arm length was way to long so had to settle for shirt hanging past coat arm length. Not good considering I was measured, also day of pickup had to wait over 30 minutes as employees were late to open store. Very unprofessional employees showing up that late while customers wait.

Easy to work with

Great staff and professional

Joson made the experience as best and smooth as possible. As the groom, I’ve got enough stuff going on and didn’t want to deal with this. But Joson made the selection process easy, quick and ensured I looked sharp. He also took excellent care of my groomsman. Joson made this experience a 10/10z

The employee that helped us went above and beyond. He was very kind and helpful.

Fast service

Efficient

Awesome guy really helped me and my wife find a wedding suit for me. I’m from England and wish I could transport the store here!

Very friendly, quick, and knowledgeable

Great job as always! Thank you for always working with me.

Elizabeth and her team provided excellent customer service, very friendly and efficient

I was traveling in from the East Coast for a conference during one of the evening events we were told to wear white Tux and Tails at first. I look for rental place in Ontario area and found your location. The staff was very nice and said it wouldn't be a problem They could send items to me or since I was arriving early do the fitting upon arrival. 2 weeks prior the event changed to white suit I called and they said we can also do that too. Upon arrival the staff was knowledgeable and inviting I stop in on Saturday my suit was ready Monday evening. This kind of service is beyond awesome the suit fit great you guys relieved my stress and it was a great event and the return process was easy and quickly done Thank you for your professional staff and the cost to rent a suit in short time.

The service provided by Tiffany and Selena was excellent. I needed a suit for the next day, the shop had what I needed and I was able to leave the shop a very satisfied customer.

Great quality suits and professional staff.

The amazing customer care; Melody, took my measurements, and my sons were helped by couple of the other girls, on different days, they were all professional and very personable! And they all made sure to keep us all together! They notified us for our final fitting everyone’s suits fit perfect, and we got several compliments on how nice we looked at my daughter’s wedding! Thank you to the entire staff , you all deserve a special thank you! The Hightower men!

I loved the whole experience.

Both my jacket and my pants were not the right fit. Had to get new pants and wear a unfit jacket

Great experience and customer service

Sebastian was extremely helpful. I'm greatful for all his professional help. He made the hardest part of my wedding easy. Thanks Seebass

The service was Horrible from beginning to the end our suits can all wrong and not fitting us when we picked up our suits. Wrong size pants and my son’s jacket was not tailored wrong and the Manager didn’t accommodate us like she was supposed to to her name was Faith from the Brea location. We all live and Learn I guess it was horrible service, We will never rent from there again.

Most of the wedding party had issues with the tailoring of the suit or minor missing items including myself. Nothing terrible but also not the easiest. Overall ok experience.

My pants weren’t the right size and my pants length is not what I requested. Jacket was too big as well. It didn’t feel comfortable.

Customer service was great, workers had patience’s with my 5 year old.

The price was reasonable, staff was friendly, the entire process was easy. Thanks!