Suits were stained and new suits did not arrive in time for the wedding. Bow ties also were ordered in the wrong color and the correct ones did not arrive in time. Horrible.

I was given the wrong size vest (Medium) when I got fitted for a 2X. Very inconvenient. I was helped by a rep to get the right size.

Rental could not be fulfilled. Workers were not educated enough to know how the tuxedo should fit. They tried to explain they only had boys sizes and I should work with it. Unacceptable!

Measurements were made by my local tux shop, and nevertheless the shirt and jacket were delivered drastically undersized and so I had to drive to Anaheim to get fitted properly.

Otherwise, everything else was fine

Mando was excellent at fitting all the gentlemen in the wedding party. His experience and expertise shows. The quality of the suits were very good and looked phenomenal! The customer service at the Las Vegas location was exceptional and worthy of a huge shout out. I would highly recommend anyone to your company.

The folks who helped me at the Montclair store were awesome, professional and helpful. Thank you!

Very profecional wry kind personal you have everything for any event

I loved the customer service. Everyone I had a chance to interact with were nice and really helpful.

Professional staff. Knowledgeable about products and fitment. Patient with questions and changes.

Great service and very professional

The wait to get fitted was very long

Customer Service

The shirt was too tight and I couldn’t button it to the neck and the guy didn’t resize the shirt. The jacket was way too tight. Overall the suit was very uncomfortable.

Friar was absolutely great! They handled everything perfectly and everything came out great. I definitely recommend them!

Overall a great experience. I appreciate that shipping is quick and it was really easy to schedule, get a size exchange, and return. My only problem was that the quality of the product was not the same as the quality of the ones we tried originally. Especially the pants and the shoes. Everything else was solid.

Very cheap, stiff material. Not worth the rental price.

Joson was the best when taking care of us. He made my husband feel comfortable, and handsome in his suit. He took care of our wedding group with the best communication and patience. I would recommend Friar Tux to all.

Great service, very professional and patient

Very friendly and great customer service

We took our toddler to be measured for his suit in early April at the Arcadia location and two weeks before the June wedding, in late May, his suit was inconveniently not available in his size. We were told we only needed to go back to be remeasured and the rest will taken care of, this is now a week before the wedding.
We went and they gave us a whole size bigger suit but they wanted to charge an extra $150 on top of his suit price for alterations. A cost that was not told to us once over the phone nor in any emails due to their mistake of not having his size available.
They also wanted us to drive to their alterations location, to try the suit on and be measured again! because they don’t do that type of alterations in house.
We left the bigger size suit and went to the West Covina location to try the size smaller suit in hopes to make it work.
We ended up going with the size smaller suit and hemmed the pants just a bit for a better fit. We were told to go back next day for pick up on Tuesday, now 4 days before the wedding.
We went to pick up the suit and the collar on the white button down was dirty, it was not like this the day before. I noticed as I was leaving the store and told the associate that there was an issue and I was told that they don’t have that size button down in their store and it will take 2 days for it to arrive, meaning Thursday, two days before the wedding!
I did not go back for the replacement button down. I was so over the back and forth and having to return to the store again, to fix an issue that friars was responsible for, again.
We will not be returning for any suit needs for the foreseeable future.

The fitting of the tux was quick and easy. Service is very good and I highly recommend anyone that’s trying to rent a suit to this 5 star place.

Friendly service good knowledge of their products.

The service was really good. I highly recommend it. The suits were very nice and they looked so good on.

It was pretty easy to send my measurements and pick up tux. Nothing to it

Tux was shipped to home and easy process to also return tux rental back via shipping