Never received any progress reports and we have been in the swim classes for months

We just started the Thursday night class and it is WAY too chaotic with the parent tot class in the pool too. The instructor had to yell the whole time for the students to hear him. My child only got to practice 3 different things in the 45 minute class. Not our best experience

This program has no set standards that are communicated to parents. There are no follow ups at the end of each lesson to know where your child should move into instructors do not have the skills to be teaching the class and do not demonstrate any of the skills they expect the students to perform this program. Definitely needs work and improvement in order for it to actually teach kids the safety skill of swimming.

It is difficult for children to hear their instructor when the swim team coach is yelling in the pool room.

As a former lifeguard and swim instructor I think the instructors didn’t receive quality training and the program is too messy for consistent quality outcomes unfortunately.

The pool was intimate and not overwhelmingly loud like other pools we have used for swim lessons. My child had way for fun than other swim lessons which helps them feel safe in the water. It's also affordable, which is the main reason we chose the Y. At first we avoided it because we thought it would be too crowded, but it surprised us and exceeded our other experiences. We are so grateful for such a positive experience & option we can afford for water safety.

We previously tried lessons 3 years ago through to City of Lacey and have being doing lessons at the YMCA since February of 2026 and have been so happy. It's been such a positive experience at the Y - thank you!

The level 4 instructor is difficult for my child to adapt to. All of the other instructors give individual encouragement, but the level 4 instructor holds back, making my child want to remain in level 3.

It's frustrating being a member and consistently being unable to obtain a space in class. It would also be helpful when possible to have students stay with consistent instructors to support student progress, foster positive relationships, and help students have foundation of trust especially in the water to challenge themselves and try new things.

Work with instructors on engagement. Some aren’t as engaged as others, some end class early or only give the kids 1 jump at the end. Open more classes.

Some swim instructor are more experienced than others and it does reflect when the kids are in the swim class. The younger instructor seems to not want to be there or don’t have too much patience with the kids.

Mermaid was just so amazing. Our grandson was hesitant to put his head underwater. By the time Mermaid was through giving him confidence, He was not only going underwater for 15 seconds at a time, he was retrieving items off of the bottom of the pool.

Loved 2 of the 3 teachers great atmosphere overall

I just love it there

The metrics for each swim level are clear, the instructors are hands on with teaching kids the right techniques (especially John) and my children's swimming skills have noticeably progressed and they have become such strong swimmers. I also appreciate the conversations the instructors have with the kids about water safety.

We like the price and the options for time. The teachers are also very patient with the young kids.

Instructor was great with my child and really helped them feel more confident in the pool.

Jackie was very helpful

Well-trained staff, great facilities, lots of options for class times

The facilities are nice, the staff is kind, our son loves swim lessons (and he is hard to please)

Helpful teachers who listen well and adapt to each kids needs.

Staffing and scheduling inconsistencies.

we are in the parent/tot swim class with our 7 month old. it's a great, structured way to introduce her to being comfortable in the water. it is hard to hear the instructor which makes it hard to transition between activities and knowing when we're in an activity versus free swim time.

I twa

Sign up process and monthly turnaround is tedious