The chimney flashing is not done properly or even complete. The brick on the chimney has been damaged. The proper materials were not used on the chimney flashing. There is damage to my gutters on the s South side. Derrick from Apple says the insurance company has denied replacing the garage roof but I have an estimate from Travevers that includes the garage roof. Derrick from Apple is slow to respond. He makes promises but does not follow through. Appointments are not kept. There is more but I am tired of all my time I have invested to get things right. It has been over a week and repairs are not complete. I was told all work would be done in one day. My neigbors roof was done inone day and the work appears perfect. I need help.
Apple Roofing's customer service and workmanship were excellent.
They were great from start to finish.
Easy to work with. Best price estimate given. Work was done quickly.
Apple Roofing stopped communicating with us the moment they got paid. We tried calling, texting, and emailing for weeks after writing the check. One day, a truck showed up and dropped off a load of vinyl siding. The next day, a work crew showed up and spent the next 2 days performing the siding replacement. We had no warning and had to scramble to make plans so our 3 month old had somewhere to sleep during the day.
Customer service wasn’t great. Was told job would start on this date and it never did. Then told different date and same thing.
The concern for my needs and the urgent care in completing of the job in a timely manner.
Very professional and thorough seemed like they were there to help only not just doing a job
Highly qualified
Apple Roofing did a tremendous job!
I would've liked to have known when someone was going to arrive to complete the fix. I was not aware of anything scheduled.
They did good work.
Blake has been amazing!! I have felt no stress whatsoever.
Great communication, respectful of property. Did a good job.
I was very impressed by the speed and efficiency of the company get back to me and inspecting the damages with in 4 days and the job being completed within 2 weeks. Several family members with damage are still waiting for inspection and other companies follow up
The representatives; Shawn Rose, Donna Robinson & Blake. These employees were amazing to work with & made us have faith in the work being done.