WW and Go Green worked together to make my complex project simple for me. Tim and Brian explained everything, and left me feeling confident that they "had this" - and knew exactly what to do. And in the end, the WW and GG teams DID fulfill everything they said they would do. There was no need for me to babysit or shepherd the process through. Communication was easy and abundant. Expertise was the norm.

Contractor Knowledge

Contractor Knowledge - I had easy communication access to everyone from the experienced & pleasant crew doing the work to the job captains to the company heads. They were forthcoming with updates, and answered any questions I had in the moment.

Professional & Organized

Professional & Organized - I had no idea how to make my home less inclined to have ice dams - but WW and GG worked in tandem with one another to properly re-insulate my roof/attic space with minimal impact on my home's interior... and then put the new roof on. They were here as long as it took and worked around the couple of rain delays - even staying 12 hours one day anticipating the rain to come.

Installation Crew

Installation Crew - Everyone working on site was focused on what they were doing, but happy to take the time to listen to my observations or answer any questions I might have.

Shingle Appearance

Shingle Appearance - My house looks terrific! So grateful, because I love this house and didn't really want to change its "look" or character... but now it sparkles!

Quality Of Workmanship

Quality Of Workmanship - Impressive. Everyone is a pro.

Clean & Safe

Clean & Safe - Great care was taken to keep things cleaned up and safe.

Value Received

Value Received - The peace of mind I had dealing with WW (they also did my siding a couple of years ago) is worth every penny. From the management to the team on site, everyone is professional, knowledgeable and confident - but also want to listen and learn and find solutions when anything unforeseen happens. This was critical to me, since my home was built in 1825 and I want to preserve its charm and character.

Recognized Excellence

Recognized Excellence - Staff did a terrific job explaining what they were doing and making windows meld into the window frames seamlessly

Areas Of Satisfaction

Areas Of Satisfaction - Most satisfied with value and quality of product as well as staff quality

Recognized Excellence

Recognized Excellence - Ariel and his team were excellent

Areas Of Satisfaction

Areas Of Satisfaction - The schedule, quality and cleanliness

Additional Comments

Additional Comments - Cameron is very knowledgeable and took the time to answer all questions and I left satisfied knowing the job would be done professionally

Recognized Excellence

Recognized Excellence - I would like to recognize the whole crew for their exceptional service.

Recognized Excellence

Recognized Excellence - The entire crew did a great job

Areas Of Satisfaction

Areas Of Satisfaction - The box window install.came out better than I imagined

Additional Comments

Additional Comments - i would use them again and recommend this company to others

Recognized Excellence

Recognized Excellence - EVERY PERSON INVOLVED DID A GREAT JOB AND WERE VERY PERSONABLE.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations. They were perfect.

Areas Of Satisfaction

Areas Of Satisfaction - The workmanship met and/or exceeded my expectations.

Additional Comments

Additional Comments - The sign is out front, and anyone can ask me anything they want. They did a great job.

Areas For Improvement

Areas For Improvement - I would give them 6-stars if I could; they exceeded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - All areas exceeded my expectations.

Recognized Excellence

Recognized Excellence - Everyone I worked with was great. They were all professional, polite, and knowledgeable.

Clean

Clean - Coverd and protected everything from floor to ceiling all wast was bagged and taken away

Communication

Communication - We were informed about all operations from starting date to finel how to use instructions on how to operate the new dood and locks

Quality Of Workmanship

Quality Of Workmanship - First class workmanship

Professional & Organized

Professional & Organized - Window World gets an A+

Schedule

Schedule - Start to finish no issues

Clean

Clean - My windows were installed beautifully and left the job site cleaner than when they arrived!

Safe

Safe - Always careful and safe!

Communication

Communication - good communication

Quality Of Materials

Quality Of Materials - Totally satisfied

Recognized Excellence

Recognized Excellence - I would get Window World again because they did great work and I intend to hire them again.

Additional Comments

Additional Comments - The workers are the best part. They are experienced and professional, very clean and responsive.

Professional & Organized

Professional & Organized - The crew that installed these windows were well organized, very efficient and gentlemen.

Recognized Excellence

Recognized Excellence - The installers were great. They were friendly, clean, respectful, and very good.

Recognized Excellence

Recognized Excellence - I would like to recognize the foreman on the job, Justin, for his exceptional service. He was very good at cooperating and letting me know what he was doing. I had some questions, and he was willing to stop in the middle of the job to explain to me and show me what he was doing and why he was doing it. He was instrumental in keeping the crew working at all times and making sure they had the products they needed. He was professional in a workman-like manner.

Recognized Excellence

Recognized Excellence - Jonathan and Team were amazing! They did a great job and we love our new slider.

I am likely to recommend.

This is the fourth family house we have done over with Window World. Always satisfied with the crew and the product. We highly recommend Window World and the crew leader, Arial.

Recognized Excellence

Recognized Excellence - Arial the lead man was extremely professional. He carefully explained everything.

Communication

Communication - I would rate this 6 stars.

Recognized Excellence

Recognized Excellence - Nick was excellent. He's the owner. Josh and Seth were excellent. Those are the only three that I met besides the workers. They were all excellent.

Areas For Improvement

Areas For Improvement - No areas fell short of my expectations. Everything was great.

Areas Of Satisfaction

Areas Of Satisfaction - Everything was exceeded. Everything was excellent.

Areas Of Satisfaction

Areas Of Satisfaction - Window World exceeded all of my expectations.

Additional Comments

Additional Comments - Window World was very professional and completed the job they said they would in a timely manner.

Recognized Excellence

Recognized Excellence - Very professional, organized polite answered all my questions, down to earth easy to talk to.

Areas Of Satisfaction

Areas Of Satisfaction - Quick and efficient work in one day

They were very professional and did great work.

Additional Comments

Additional Comments - They are very professional, their follow-up is excellent, and they do what they say they are going to do when they are going to do it.

Additional Comments

Additional Comments - We have not yet mentioned Grace who was very knowledgable helpful with suggestions and patient with our questions. Also every office staff person we dealt with was very efficient, and responded in a timely manner, really great. Tim of course was the first person we contacted and was a great guide re: products and choices. great salesman.

Recognized Excellence

Recognized Excellence - Jeremy

Areas Of Satisfaction

Areas Of Satisfaction - Entire experience was excellent!

Areas Of Satisfaction

Areas Of Satisfaction - Efficient and friendly.

Areas Of Satisfaction

Areas Of Satisfaction - Project completed as promised. Looks great. Entire team was professional, on time, and friendly. Follow ups both at residence and by phone customer service confirming our satisfaction is a nice touch.

Clean

Clean - Very clean. Cleaned everything up.