I am still waiting for the job to be completed. The main picture window is warped. I can’t review on an unfinished job.
They helped me work with a difficult HOA. It took awhile but working together we got it done.
Absolutely, couldn’t be more satisfied with my windows
It’s about two weeks that I try to reach sales advisor, after a lot of time calling company to get somebody to help me, still I didn’t anything back.
We still do not have our project completed.
Very professional from sales rep to installers, windows have made a drastic difference in the appearance of our home. Love them. Have received comments from neighbors who liked them.
Installers did not install the correct windows that were ordered. Called Windows Nation 2-3 times and spoke with Customer Service about the issue. I was advised they would forward to the correct individual who would handle the issue. Never received a phone call, text, or email. I contacted my Salesman who demonstrated the various window options. He provided his Supervisors phone number. I called, no answer, and I left a voicemail explaining the problem and left my phone number asking him to call me. He never called so I filled out and mailed a certified letter, return receipt, and mailed it to Window Nation. I then actually was contacted indicating they had received my letter. I was then contacted by a subject who I explained the wrong windows were installed. He is working on the problem and the last I heard was the windows would be replaced on June 16, 2026. I guess we’ll see if that happens. Window Nation was rated #2 behind Anderson Windows who installed my windows in the past. I am disappointed with Window Nation and the service provided to a customer especially after waiting two months on the windows to be installed and the wrong windows were installed.
I'm a bit concerned as the window, in our master bedroom, is having the same issue it did before. Some where in the middle is leaking. The mdf is puffy and discoloring.
Outstanding service
The job that was done was wonderful, but one of the windows was broken and it’s been at least 2 plus months and they still haven’t fixed it.
Very satisfied. Job well done. Installers were very professional knowledgeable and friendly
After the installation l found screen not installed and also damaged. Some of their promises were not kept. I cannot recommend this company to anyone.😩
I liked the whole experience, from the salesman, the man who came out to take more precise measurements, and more especially the installation crew. I also appreciated the contact after the installation and during the process, which kept me well informed.
Don’t feel the price was worth it.
Very pleased withe the entire process. Sales visit, communication was great, onsite measuring process excellent.
Installation was seamless, on time, attention to detail spot on .
Cleanup process very impressive!
Received the Dallas Cowboy jersey! Grandson loves it!
Once again , super pleased with our purchase!
Regards
Glenn Harding
They scheduled the installation on a holiday and I adjusted my schedule but nobody showed up. I called the company and it took a while for them to reach back out to me to schedule the installation. The day of the installation I received a call at approximately 1pm, my installation window was between 12-3, and I was tol that the worker was on his way. I waited patiently and the worker made it to my house at 3pm. After the installation was finished I looked at the window and told the worker that was not the same color as the other windows on my home and he agreed. I have called the company multiple times but have not gotten a response from them for the right color window.
The product is awesome, but the service, sales manger not so good. Once he sold thr product did not see him again. Special during installation. Your service person schedule a inspection without telling me. Luckily I was home.
Beautiful windows.
I was sold on a lifetime warranty, making it worth the cost. After install I received my warranty paperwork and there is only a 5 year labor warranty (which was most of the cost), limitations like maintenance required that I was specifically told wasn't required, and other limitations. I was told everything would be covered including breakage caused by rocks getting kicked up by a lawn mower. I emailed to request clarification, was told I would get a call and now it's been a week and haven't heard back. Seems like they will say anything to get you to agree to an overpriced job only to not deliver on what you're told at the time of the sale.
Installstion nerd
There job is not complete yet.
The patio door is sticking and not closing easily.
They fulfilled all of their promises, have been completely honest, and have done fine work.
No Cowboy’s jersey as promised!
Some of the windows don’t stay shut unless locked and are extremely difficult to lock.
It took me hours to pick up the broken glass out of my front flowerbed.
I am likely to recommend Window Nation to a friend. The process of getting the windows in was the best part of the project.