great experience, from the sales person to the over all project. Very well organized company!
System Pavers was a wonderful company with whom to work. Everyone involved (from the sales team, project manager, and crew) was interested in ensuring a quality product. It is clear System Pavers hires employees dedicated and experienced in their craft.
Excellent work from beginning to end.
Solid experience just a few things that we were not a fan of. Construction of project was delayed a few days. Contractor came into our back yard when the project was finished and I had no idea they were coming that day. It was to get me to sign a paper but the never reached out. Bit more communication would have been nice. One of the holes on the putting green feels like it isn’t as much of a slope as I wanted it.
The System Pavers team was very friendly, responsive to questions, offered great customer service, and provided quality materials.
The quality is amazing. The communication with John excellent.
They have poor communication.
They promised a completion date due to a wedding anniversary party and it was not met. They got two-thirds of the work completed, ran out of brick, and had to dig it all up and start from scratch with new brick. The left over bricks and wood pallets were promised to be removed from the front of the house for visiting family members parking and that was not done as promised. They ended up letting me give the remainder of the brick and stuff to my neighbor, who had a project of his own, so that was a good thing, but, the whole thing was totally fouled up.
The initial design consultation was great. The communication and follow up after that was not. I was initially offered pricing with several discounts and when I clarified the scope of the project, the design consultant said only one of the promotions could be used, even though the initial estimate had two promotions. We were pretty clear with the design during the consultation, but the pieces that were ordered did not match what was shown and the contractor had to redesign the layout and order all new pavers.
We liked the sales experience when discussing our needs with Bill, who worked with us on the quote and amendments to it to get a final deal accepted. We also enjoyed working with the Project Manager Tony through out the construction and post construction phases. There still some items left to finish though.
From the design of our project, to completion all went well. All work efficiently to get us the project we wanted.
Very smooth process Jon and Beau were able to take my vision and make it a reality. Simply amazing.
Cannot say enough about the team; from the scheduler of the initial appointment, design consultant who had a trainee; project manager to the installation crew. My husband was impressed with the way Stephen and Morgan discussed the design. They both really listened and created a design beyond our expectations. Project manager’s expertise was also on display. His suggestions such as using black slate rocks around the design was priceless. The installation’s lead person and team craftsmanship and their attention to details was amazing. They were polite, professional and efficient. Overall, it was a very good experience.
Prompt response and availability.
My experience was fine, but System Pavers did have to come back and fix something, and they did so; that was good. They got the job done, and it didn't take too long.
The System Paver crew was very efficient and did high quality work.
Everyone I worked with was very responsive to all my questions and kept me informed throughout the process. George Judd, designer and Mark Trojownski, project manager were very knowledgeable. George Salado was very meticulous in his work of changing our sought out for artificial turf. The outcome has been outstanding. They back their work up with an excellent warranty. I know if I have a problem in the future they’ll be there to help.
Very professional. Crew kept there word and hard working. The workmanship is exceptional. They cleaned the area everyday. I will recommend this company to everyone. And I will be using there services again in the near future. Thank you for a great job well done.
Great design and project on schedule.
Will definitely recommend SP. I was very pleased with entire process and the outcome is exactly as I planned.
They provided amazing service. My design consultant was extremely knowledgeable and made me feel very comfortable. I didn't have a hard sale approach, which was nice.
Probably. They can always get a quote from you if they liked what was done. Price would determine the new project.
System Pavers is one of my top three contractors (or any company) that I have ever dealt with.
Overall, it was great. The work was done on time and was not delayed. The workmanship was great, and it was really easy to connect with them for any repairs that might be needed in the future.
They were professional, on time, and they took care of any problems that arose.
I would recommend them to a friend because I liked Jose, Beau, and the rest of the crew. Jose took his time to explain everything to me.
I was very satisfied with System Pavers service.
Very professional, kind and hard-working.
Very professional, kind and hard-working.
The work was excellent and was completed well ahead of schedule.
Very professional, kind and hard working.
The people I worked with were awesome.
We are very pleased with quality of the project and would gladly refer inquiries to System Pavers.
Everyone from sales to installers were extremely professional and easy to communicate with and we are very happy with the work they did.
I have been showing my neighbors my new patio and have told them it was done by System Pavers.
Everyone involved listened to my desire to what I wanted. They were very helpful with their ideas. Very knowledgeable and experienced. HAPPY WITH THE RESULTS
They did everything they said they would do and more.
Damage to gazebo and patio door frame. Repairs never made. Above ground pool also has a leak/puncture where crew installed the reta8ning wall. Value of the pavers was high, but not worth the overall cost due to the damage that I have to fix. For the cost of this project, I would have expected better.
Butiful finished product.
I could tell that they had a well-planned and well-practiced presentation and project plan. Professional is how I would describe System Pavers.
Project manager Tony Slade was on top of it and workmanship was great. Stephen Riolo spent a lot of time with us on the design.
We couldn't be happier with how the entire project worked out!
The entire process was well more than I expected! From sales, to materials, installation, pavers, communication, follow up and professionalism, I am so proud of my front lawn and highly recommend System Pavers!
More than pleased with the service and product.
When we encountered an issue caused by the contractor, the general managers were aggressive, uncooperative, and hostile. They requested that I contact several third parties for unbiased opinions on how to proceed with the project. When the contactor (System Pavers) was notified that their negligence caused unwarranted damages which required action, they ignored the advice from all third-party contractors and demanded that the homeowner was responsible for their actions. Long story short, no, I would not recommend System Pavers to anyone.
If anyone asks I would definitely recommend System Pavers for home improvement projects.
Excellent work. Crew was professional and caring.
From beginning to end it was perfect, more than I expected. Javier was excellent; the team was excellent. I have been recommending them to friends and family. It was the best decision I ever made and wish i would have done it 25 years ago!
I am not disappointed. This type of project is VERY expensive, and not everyone can afford it.
yes