The work has never started let alone been completed. We have been in contract since June 2019. We only hear from them when we reach out. We picked our roofing after they worked with our insurance. They said they would work with us after the winter. We at first heard nothing due to Covid but now it’s been more than a year. They have our money. I’ve seen other people get roofs and I am still sitting here waiting. Any call we make with them goes to voicemail and is either never responded or a wish wash we will get back with you email that is never gone through. I will never recommend this company unless they pull a 180 and manage to do the right thing. With how it’s been I see that as highly unlikely
Our rep, Desiree was extremely knowledgable and helpful and guided us through the process to get our roof replaced.
Windows were excellent and installation crew did a fine job but there was no follow up after installation to see if all went well or if the painters had arrived to stain the woodwork. Windows were not thoroughly cleaned. Everything was good until installation was completed but never heard from Win... more
Glass Guru solved a difficult problem with an outside door. No one else we called even suggested they could do what Glass Guru did. The cost to us was very reasonable considering everyone else quoted us 3 or 4 timesthe amount Guru estimated and charged us.
Jose Garcia will work with you to get the job done right, even if it means doing it again. These guys will listen to your feedback so don't be afraid to speak up if you're not satisfied with something. Jose was always a text or call away and provides great customer service.
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