Very clean wonderful facility but you guys need purchase a chest supported row machine. It is an important exercise that is missing from your gym. Thank you!

there is a real problem with people SITTING on the machines and no one is telling them to get off or work in with other people. It's impossible.

Include more activities

The breaks between fitness classes is too long and I don’t appreciate having to line up for a class sign up when I have already joined the Y.

The facility is great as are the staff however there is a lot of room for improvement in the cleanliness of the facility.

I really enjoy the pool, but I would suggest reconsidering the hours, especially on Thursdays and Fridays. The pool closes around 5 PM on Friday and closed at all on Thursday in the evening,which makes it difficult for people who work during the day to use it. It would be great to have some later hours on Fridays, Saturdays, or Sundays for those who work during the week.

First, the constant survey requests are annoying. But my main complaint is the hours aren't as good as they use to be I work almost the same hours you are open so I dont get to go except the weekends. And its way too packed on the weekends. Too many people taking too long setting up their cameras instead of working out. Staff is friendly. Facility is clean. Hours aren't long enough.

Great Gym for work out!

I like the building atmosphere. Good range of classes and activities.

I like the diversity of classes I can attend. The instructors of the classes I attend ( Kate of Groove, Renee of Fight, Lisa (?) Of Friday aqua fit) provide a safe, enjoyable experience. Kate of Thursday groove

Variety activity and friendly staff

I mostly swim but everyone is friendly and helpful.

I like everything.
Staff always helpful. Cooperative.
Welcome with smile.

Friendly, cheerful atmosphere with helpful staff, good classes and efficient instructors. I wish registration online was easier!

Plenty of free parking, friendly staff, clean facilities. It’s just a wonderful place to go, meet people and get fit.

The location of the Y is easy to walk to. The building is nice and clean and the staff are friendly and polite.

I really like the mix of people & children and how helpful staff are. Unfortunately I haven’t gone for a number of months call my time & energy went into all the steps of selling a home & moving. I happily stopped in last week & went upstairs to get a wiff of all things possible in getting back.

Use of cell phones in the weight rooms results in members sitting at machines texting or surfing

Jeff is a 5 star person, he helped me out a lot today. thank you, mark

Staff nice ..some equipment not fixed quickly

Remove the Facilities Manager, Chris and reassign him. He’s not a people person.

Memberships are very expensive. Would be nice to broaden types of fitness classes offered

Great aquatic classes. Varied times and level of activity.

Friendly, helpful staff.

YMCA stony creek excellent swimming pool area and gym area

Programs offered, friendly staffing

In the last few weeks: the lifeguard opened the pool 6 minutes late; the showers are either too hot or too cold; several lockers don’t work anymore; the handicap showers is not working properly. It seems things are falling into disrepair.

I am member since 2012 . I have always found the staff very helpful and friendly.

Best recreational facility in london :)

Workout equipment is kept in good repair, the pool is well maintained, facility is clean, staff are friendly and helpful.

I like that it’s close to home, there are a lot of machines. I still need to go to the classes but that will happen soon… I Hope. The staff seem quite knowledgeable and friendly. Members should have gentle reminders to clean equipment with signage and not be allowed to wear clothing with profanity, religious or political comments

Excellent classes/ Friendly and informative staff members/ great facility

The posted hours (on the building and on the website) show closing hours to be 5 pm on weekends. Therefore when I was there on a Saturday afternoon I was disappointed when I was told that I had to leave at 4:45. I think you should modify your information to make it clearer. Also it would be great to have the facility open until 6 or 7 on the weekends. I am sure some of your younger employees would be glad to have the extra hours.

I don’t recommend the pool to anyone, as I’ve seen people going into the water while still wearing their casual clothes.

nice and clean facilities, friendly staff, good location.

Jeff at the front desk is very pleasant

Friendliness and cleanliness and variety of machines

Awesome people

Staff are great, facilities always clean. I wish they’d offer Aquafit at more times, some of the classes earlier in the day than noon.

Easy to get to and friendly staff and the water is 4 ft deep, so I am not struggling to stand as I am only 5ft tall

Great staff and facilities.

Gym policies are not enforced. Members not wiping down equipment. Multiple persons on same piece of equipment. General etiquette not promoted, weights left at persons bench while they are on phone.

The instructors in Aquafit are all providing a very good routine and it's motivating that they are all different and enthusiastic!

I am not only an active member of Stoney Creek Y but I volunteer as an Aquafit instructor. I’m there every day! Why? Exercise is an important part of my day but I also love to socialize with friends. The Y meets both goals. A great community of energetic people.

Easy to sign up but I am still waiting for the first training session or the information session that was not provided to me yet.

Customers services is excellent

I think the price is too high

Great facility!

The staff is great , especially personal trainer Sam, she is awesome and the front desk staff. Sarah the centergy instructor is amazing. But you need longer hours - open at 5:30am on weekdays and at 6 or 6:30am on weekends and stay open later at night, especially on weekends.

Love Lina and Friday aquatics . Everyone very friendly.