I had a positive experience overall. I would gladly recommend Smith Douglas Homes to others.

Everything surrounding our home purchase was professional and exceeded our expectations for our first new home.

Was a smooth process and any questions or concerns we had was addressed and handled very well.

Smith Douglas Homes were very professional and friendly, and their assistance throughout the process was greatly appreciated.

The process was smooth.

Smith Douglas Homes are very fast builders. They will do a thorough inspection, but because they’re fast, they can miss certain details in the home.

For the most part the quality is good.
after the purchase one finds items and notices thing that were not installed. I.E. no toilet paper holders, no towel racks in the bathrooms.
Now of the doors going outside are completely sealed. Each one has about a 1 inch gap in both bottom corners. Photos are available.
Several nail pops.
SoAlwaysme of the laminate flooring was hit to hard on the ends during installation forcing the end of the installed pieces to be slightly buckled.

too soon to say

THE REPRESENTATIVES WERE POLITE, INVITING, AND FRIENDLY. APPRECIATED THEIR MAKING THE PROCESS OF BUYING A HOME PLEASANT.

Build was as we designed. It having a set of blueprints for our record is definitely something that needs to be addressed.

Robin and Gary on site have been very nice, concerned and eager to help when needed.

The home is good quality and the value for the price is great

Lara and Matt are the best! Not too pushy and gave us space to make a decision on our own. Closing was a breeze. I definitely recommend Smith Douglas and will probably look at their homes for our next move in the future!

I've already recommended Smith Douglas Homes to two other people.

The builder and agent unprofessional

I think Smith Douglas Homes was great to me, and I love my house. My agent, Natalia, was knowledgeable and looked out for me to make sure I received all available benefits. Overall my experience was good.

Jordan and Cathy were great.

They stayed on schedule, fixed things that were noted on inspection, gave good information throughout the process

The customer service by Natalia from start to finish was amazing. She responded readily to any questions or requests at any time, any day of the week.

This is my third new home purchase. Smith Douglas was spot on the closing date. There is always a projection but they do a great job of keeping the portal updated when the next phase of construction is completed. They actually closed on the projected closing date. The projects manager and his team are exceptional. If you have a punch out claim, they will come and take care of it right away.thanks!

Love your styles

They were great all around and efficient.

Sell price should’ve been negotiatible. No wiggle room at all. It was obvious, selling and filling the units as quickly as possible was a top priority and not the customer.

The reason I would recommend Smith and Douglas is for a few reasons, but mainly because how easy it was to work with Eric and Grant. From the first day we meet Grant he walked us thru everything we needed to know about the process, answered any questions we had and once we sat down and built the house (which was most stressful part because we were so indecisive) we didn’t have to do anything really afterwards. Eric was one of the most enjoyable things about building this home because he is one of the most stand up, honest and want to make sure your as happy as you can be kind of guy that I’ve ever meet. He’s professionalism on the job that he displays is fantastic, the knowledge he has of building the house is fantastic as well. Another great thing about Eric is no matter what he wants the homeowner to be happy and he will do whatever he has to do to make sure that at the end of the day everyone in the neighborhood is happy with the home! That man needs a raise for sure!

The service is excellent and the quality of the build is superb.

The home we purchased is very comfortable for us. The like the fact that all of downstairs is handicap accessible.

The builder team responds to issues and customer concerns on a timely manner.
The workmanship is very good.

An amazing experience from the first time we walked in at several different Smith Douglas communities through our closing

Very professional atmosphere. Kept communications timely and took steps to address any concerns and needs.

My total experience throughout the process has been unpleasing and made much more difficult when it doesn't need to be or is warranted.

I would recommend Smith Douglas Homes to anyone who is looking to build a new home.

Unprofessional staff and poor build quality. Yards are not graded properly and everything is done at bare minimum quality.

Brenda Robertson made our home purchasing or buying process so easy to follow or understand, and she was always available to quickly and professionally respond and/or answered our questions thought out the entire process.

The sales agent, Khalilah was very informational and very helpful throughout the process. The construction team was very thorough during the inspections. I am just really appreciative of that.

Excelente construcción

From the beginning, Amber was helpful by listening to our needs and budget. We drove in because of a special and once we learned more, every step was clear, any hiccup had a solution, and there was transparency at every stage.

Justin has been helpful since the walkthroughs and his guidance on warranties and other support have helped us adjust well into the home. We saw the house once it was fully built, so I can’t speak on the construction stage, but we are loving our house and appreciated the team for working with us to get us into a home that has already significantly improved our life.

The floor plan is spacious, the natural lighting is wonderful, and every part of the home is great for our family. We’re thankful we ran into this opportunity and for all the help and guidance we’ve received.

It was easy. The staff I worked with were very friendly and addressed any concerns I had as honestly as possible.

The whole process was seamless. I like the property.

I had the best realtor in the world Delven Barfield but also was touched by Sherry Richardson, the seller agent for Smith Douglas Homes. Sherry was so compassionate, patient, thorough and helpful to both my realtor and I through the entire duration, and even after. Sherry is a beautiful person inside and out and she's just what any homebuilder company needs to get the job done without clients feeling like they are just another number or sale. Smith Douglas Homes is blessed to have her. Stan , whom I ran into later also made the experience top tier. He was always so warm and informative. Ginni Childers of Ridgeland Mortgage, their preferred lender, was also outstanding! Delven, Sherry, Stan and Ginni made my home buying experience fun and made me want to do it again just so I can have the opportunity to feel their encouragement, support and learn from them all over again. They were angels, hand picked by God to be a blessing to me.

I already have recommended Smith Douglas homes to my friends and family

Needs improvement in handling clients and clarity in communication.

Thev agent and builder were very professional, very courteous and could provide relevant information

I like how the process was very organized and predictable. Each step in the building process was throughly explained with a plan of action. There were a lot of options to make my house personalized to what I wanted and needed. Smith Douglas was one of the few builders that offered several Ranch options which is very important to older people who did not want any stairs.

Smith Douglas Homes - Atlanta provides excellent service.

The builder is excellent and very professional. He did what he said he would do, and if something wasn't looking good, he fixed it in a timely manner.

Workmanship in side the house extremely poor. From paint on cabinets and floors that I am still removing. Broken trim son door frame and baseboards. I had crown molding added to the house and the crown molding does not meet correctly and a poor job filling in the cracks also base border cut short and poor filling in the seams. Chunks of calk on baseboards and frames where they did a poor job fixing gaps and cracks before doing a poor job painting over it. I have pictures and willing to post. These things were pointed out during walk through and again during final walk through and still not fixed.

I believed the houses or made well. I feel like the company will make things right if needed. But…we’ve had several issues that have taken multiple steps to resolve and multiple subs to work with and they not do a very good job and having to redo it. It’s made it more difficult and complicated.

Whole Team Awesome!

Really enjoying my new home and neighborhood!

The sales/building specialist, Patty, was very helpful throughout the entire experience and made the process less stressful. She checked in with me, giving me updates and making sure the decisions I made were choices I wanted. I wasn't pressured into making any decision. For example, if there was another home being built that had the flooring I was interested in, she took me there to look at it to make sure it was what I wanted. She didn't have to do that, but I really appreciated that. The whole process was good, and the quality is high.