The techs weren't wearing any PPE

Quick to respond and very professional. Performed a very thorough water remediation.

Professional, courteous and provided prompt service

Did good, earned high marks

Other than the fast response time, our experience was completely negative.

They are very courteous, professional, and they do not waste time getting the job done.

They were very friendly and very thorough. My mom had heart surgery that day. They worked with my neighbors, which was awesome. They are really flexible. The only thing they missed is her dresser, but we ended up replacing it. They were willing to work with our neighbor to get in the house. That was great, since I couldn't be at the house while they were drying it out.

Rytech Restoration of Austin provided very good service.

Jesse Jimenez and his technician were courteous and professional. I especially appreciated their rapid response to the incident at my home. Jesse provided beneficial information, and gave me confidence that results would be satisfactory, which they were.

They are professional when doing the cleaning and drying of my walla from the flood.

Rytech Restoration of Austin worked well.

Rytech Restoration of Austin was friendly, courteous, and tried to be on time.

They were quick and effective!

I was impressed with their quick response. The rep did a great job communicating with us. We are very very happy with the service.

They were fast and very responsive. They repaired the water damage perfectly.

They are very professional.

They were very nice, and customer service oriented.

Happy with the service we received. Thomas did a great job of communicating with us and setting expectations.

I was happy with the service, but unhappy with the quality. They left lots of damage to my foundation as well as some of the interior Sheetrock areas that will cause more work and money to repair.

Technicians were polite and answered all my questions. They were prompt each time they came and were careful to protect my home and keep areas/furnishings clean.

They were timely, professional, and good at what they did. They knew what they were doing. Their training and experience was unbelievably good and willing to answer any and all questions I had. I was learning about this situation, having never been flooded before.

They did an excellent job. They were quick and professional.

I met with Thomas to walk through the damage of our home due to septic backup. Throughout the process I called him several times, left messages, and text. 11/30/2021 (to date) have not received in any form correspondence in return.

They came out here for a water leak and then just never responded for over a month afterwards. I have nothing good to say. They even left equipment here for a month.

They did a great job.