Red Rock showed up same day for a quote, competitive pricing, friendly & efficient crew, repair finished same day, clean job site after they left.

It started out well, but the communication afterward got really bad.

I would have done 3-stars but once work started, it was clear this is a professional company who cares about doing quality work. That caused the 4-star review. I'd advise anyone to read the proposal carefully and get stuff in writing. Even in writing, there was a lot of misinformation. I do truly feel this is a process problem on their end and not intentional.

Yes, communication was clear and roof repair was quick

We have worked with your company before and will definitely call you again in the future for roofing issues.

Red Rock Roofing went above and beyond.

Red Rock Roofing did such a good job that we are planning on having them replace a roof on our second home, about four hours drive time away. They handled the quote with just my photographs and satellite pictures.

I am likely to recommend them to a friend because they're the best roofers in town.

They did everything as promised. The price was reasonable, and everything worked out exactly as planned.

Prompt and quality service

The Red Rock Roofing were quick and professional.

Red roof was very disappointing. They told us that we were VIP customers and then they screwed us. They couldn’t even come out and answer to why the metal on our trim did not match our trim when we were told by Austin it would match our trim - our trim is cream - the metal is dark dark gray. We are not new to ROOFING. That is why we asked austin if it would match and he said yes and yet now we are here having to put more trim up to cover it. That is why I will never ever ever recommend them and the owner couldn’t even come out when we’re owner of a contracting business ourselves and we go out to every one of our clients houses if there’s ever an issue but we actually working commercial and go out to meet our commercial contractors anytime they want to meet.

Willing to work with me til all work completed to my satisfaction.

Everything about the process ran smoothly.
Anyone I know needing roofing needs will get the Red Rocks nam

They were on time at budget and pleasant to work with

Prompt reply for visit/estimate, equally prompt, efficient work and very reasonable price.

Great work..

Austin was the sales contact and he communicated very well throughout the process. The crew did a great job setting up and cleaning up.

Austin was super responsive and work was done on time.

On time, professional, and fair. Did a fantastic job!

Excellent service

Professional and hard-working team

Everything about Red Rock is elite. From start to finish

Bradon and Red Rock Roofing was excellent to work with. They sent clear videos and explanations of the current condition of the roof and how a replacement would make it better. I appreciate thier quick follow up to questions and emails. I also received clear communication on permitting and inspections. I would highly rocommend them! They are very professional!

found where roof was leaking and quickly and neatly did repair

Andy was very good at explaining everything. Once we decided on what to do, he was fast to book the appointment and communicated when his crew would be here, right on time and they did their job quickly and efficiently.

Thank you Red Rock I will recommend you to anyone in my neighborhood and friends in the surrounding area!

Great communication, quality work

Professional and expedient from start to finish.
I plan to use Red Rock Roofing on my next project.

I called a few roofing companies, and most stated that there was a $1500 minimum to do any work. I only needed a few tiles replaced, and RRR quoted me at 300. It was an easy choice.

I am likely to recommend them to a friend because they give great service and they're a company of their word.

Job was done professionally and on time. Caleb, our project manager, was excellent, keeping us well informed and answering our questions.

1) Work was not done right the first time , second time or third time.
2) Did not follow through on commitments, we were lied to.
3) Would not communicate with me.
4) Do not know the product they are selling or installation knowledge of product

The Red Rock Roofing team was very professional, acted with urgency, and assisted me in a time of need.

Great customer service and quality work. Pricing is on the high end.

Really! The wind whipped the shingles off day 1. RR was there day 1 to help cover against the rain. Insurance and RR showed up day 2 for inspection and insurance adjustment. day 3 insurance cut the check, two days later (xmas and new years week! RR came over and completed the job in one day. Nice! Who knows how long any roof will last around here, but it seems like they did a really good job and worked with both a seller (me) and a buyer on that one roof. Whew!

Overall a great experience with Red Rock. They answered the phone when I called, promptly setup a service appointment, and completed the work in a timely manner. Pricing was reasonable and work was done correctly and to our satisfaction.

Red Rock delivers in a timely fashion, communicates effectively and stands behind their work.

Very efficient

My neighbor and I share a common wall and a roof in our townhouse. The roof shingles are so bad they are failing after only 6 years and there are numerous class action lawsuits against the manufacturer. We needed a roofing company to analyze the roof, get us some bad shingle samples, and give a quote for re-roofing. Red Rock has done 2 roofs on former houses and I really like them. Andy from Red Rock came out several times, did all the prep work and gave us a reasonable quote. Everything went as planned and we had a new, quality roof a few weeks later. Unfortunately, we had one shingle come loose under 100 mph winds. I reported that to Andy and the problem was fixed, over the holidays, within a few days. No charge. Just a really reliable, quality company I feel I can trust.

Communication was entirely smooth and conducted with professionalism. The price was reasonable and transparent, with no hidden surprises.

The process was really smooth, and the final product was great.

Already have, next door neighbor was so impressed, scheduled for January.

Handled well. Did a great job.

I would highly recommend Red Rock Roofing to my friends. Starting at the beginning, we met with Andy Taylor, Senior Project Manager, he met with our insurance adjuster on site to inspect the damage, he thoroughly explained Red Rock Roofing's process of repairing our roof. His communication skills were outstanding. No matter how may questions I had, he promptly addressed them. He was with us every step of the way. The installation team showed up on time, explained the entire process, were hard working, outstanding clean up and completed the job in a timely manner. Steve, the owner, and the office personnel were very accessible and quick to answer questions. We have had Red Rock Roofing complete several roofing jobs this season due to hail. We have never experience this level of efficiency in repairing our roofs in the past. I want to give Steve, owner of Red Rock Roofing, a huge shout out for developing this unique process of roofing. I appreciate the communication before, during and after the project is completed.

They are very patient in hard situations!

Every aspect of our roofing project was handled carefully and thoughtfully, beginning to end.

This company is prompt, helpful, and careful. They communicate well with customers through text, email, and short videos. They are prompt and delivered on the day promised. They are professional and friendly.

The entire process was extremely easy and the crew was so fast and cleaned up extremely well. Josh explained our insurance coverage and was very helpful throughout the entire process. I would highly recommend this company.

Communicated very well, did the work quickly and paying was easy.

Stand behind their work. When putting on Christmas light I noticed a shingle lifting on the end of my roof vent. They sent somebody to fix it the next day. Quality products, quality work, quality service!