Better communication with customer about scheduling work to be performed. I had two separate roofs installed by Quality First Roofing. In both cases I had to make initiate first contact with their office over a week later after signing the contract to find out when work would be scheduled. It appeared to me that Quality First Roofing gives priority
to the more profitable jobs first no matter even if your job committed and deposit paid before the other jobs.
They are excellent in price, friendly but professional.
They did a great job, and the communication was great.
They met all my needs. The customer service was great. Everything turned out very well.
They did a really good job when they put the roof on, but I have not been able to get in touch with them. I have tried calling them for a week and no one has gotten back to me. They told me they would do an inspection after the roof had been installed for a year.
When I made a comment that I had a problem, I was called within 15 minutes, and then within a couple of hours, even after 5 o'clock, someone came out and took care of it.
The employee was timely, cooperative, and supportive.
They were very professional. The crew was great and friendly. The work was done quickly and I was very happy.
I think it was good.
Good communication throughout the process.
Very easy to set up an appointment, Dennis and everyone I talked with on the phone were very helpful. Very pleased with the quality and swiftness of the roofing job. You have a great bunch of skilled workers who were very friendly to us!
They were very helpful, and it was done in a timely manner.