About this company
Pro Solutions Air Conditioning and Heating
Since 2011, Pro Solutions Air has proudly provided trusted heating and air conditioning services to homeowners throughout Surprise, Sun City, and the West Valley. We believe every customer deserves honest recommendations, exceptional workmanship, and reliable service they can count on. Whether you need a fast air conditioning repair, preventative maintenance, a high-efficiency HVAC replacement, or a brand-new comfort system, our experienced team is committed to delivering quality results with professionalism and integrity. We take the time to educate our customers, explain every option, and help them make informed decisions that fit their home's needs and budget. From emergency service to complete system installations, we stand behind our work with industry-leading warranties and a dedication to exceeding expectations. Our goal is simple: build lasting relationships by providing dependable comfort, transparent communication, and service that earns your trust for years to come. At Pro Solutions Air, it's never a problem—just a solution.
Types of work
GuildQuality surveys
Badges
Photos 4
Reviews 21
Of 24 respondents, 21 left a reviewRecent reviews
Gabrielle J.
They installed a minisplit in my garage 9 years ago as well as the home outside unit and a whole home purification system. They keep everything maintained perfect and gave me a pretty good warranty- it's 15 years parts and labor. Couldn't be happier!
Response
Merle H.
I was very pleased with their prompt and reliable service.
Glen M.
Even though they had to come back for an electrical thing, it was fixed right away and within a hour.
David C.
Don and his team at Pro Solutions Air have earned my trust and confidence as my go to team for all HVAC issues and solutions. Prompt, Professional, and Thorough, what more can you ask of your service provider.
Gary P.
MY REQUEST FOR SERVICE WAS EARLY ON SUNDAY AND MY JOB WAS COMPLETED WITH-IN THE HOUR I CALLED...WE ARE EXTREMELY SATISFIED.
Additional comments
Areas For Improvement
Areas For Improvement - NONE
Areas Of Satisfaction
Areas Of Satisfaction - TIMELINESS
Additional Comments
Additional Comments - GREAT JOB, PROFESSIONAL AND HONEST.
Carole L.
They were great.
Additional comments
Installation Crew
Installation Crew - The guy was great.
Likely To Recommend
Likely To Recommend - I already have. We are going to post on Facebook. We are going to get a new air conditioner with them. They were great.
Areas Of Satisfaction
Areas Of Satisfaction - I was the most satisfied with how they explained to me what was wrong. They showed us pictures of what was wrong. We had to get a second opinion because we are getting a new air conditioner. It was a large company and they didn't take pictures or do anything right.
Recognized Excellence
Recognized Excellence - Our guys name was Jimmy.
Review in Surprise, AZ
Areas Of Satisfaction
Areas Of Satisfaction - They were on time and knowledgable.
Recognized Excellence
Recognized Excellence - The owner and the staff that served the house during that day were exceptional.
Nancy C.
They were excellent!
Additional comments
Installation Crew
Installation Crew - We were very pleased.
Schedule
Schedule - They were very, very prompt, and it was on a weekend.
Likely To Recommend
Likely To Recommend - We had used them before and kept their card, so we called them again. They were excellent!
Areas Of Satisfaction
Areas Of Satisfaction - We got cooled off (our A/C wasn't working)!
Recognized Excellence
Recognized Excellence - The two gentlemen who came here were both excellent. I did get a text from them a day or two later to thank us for calling them and I thought that was a nice follow-up.
Marvin M.
The service tech was very knowledgeable. He saved me from having to buy a new unit.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The professional nature in which they dealt with it.
Recognized Excellence
Recognized Excellence - The technician was exceptional.
Review in Surprise, AZ
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with Pro Solutions Air because of their response and the way they did the job.
Recognized Excellence
Recognized Excellence - The installer, Andy Hoffman, did an excellent job. He is a good man and I think he should get pay raise.
Andy B.
Additional comments
Areas For Improvement
Areas For Improvement - I think the company met my expectations.
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied in terms of the time that the staff dedicated to working at my house.
Recognized Excellence
Recognized Excellence - I would like to recognize the owner of Pro Solutions Air, and the service tech that came out, for their exceptional service.
AZ P.
Pro Solutions Air kept our business cool. They came out promptly, quickly and our problem. I would recommend them to anyone.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied Pro Solutions Air because of how quickly they repaired the A/C. It is blowing a lot cooler than it used which is helping our electric bill.
Mesa S.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied in terms of communication.
Rick
Response
Earl B.
Michele S.
Rodney H.
Jerry R.
Pattie S.
Kim R.
Jeff E.
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