Awesome service from the moment I walked in the get measured to the fitting day! Made me look like a celebrity! Awesome
Working with Friar Tux was great! I used them for my wedding, and from beginning to end, everything worked out really well, and the suits themselves looked great. There were a couple of communication issues because we used two different stores as we were moving at that time. That led to some confusion between us and the stores, but we were able to ultimately get things figured out, and everyone who helped us was very nice.
Originally I had gone to Men’s Warehouse and found out that they couldn’t help me in the time I needed. So I was told to check out Friar Tux and I went and was able to fitted and get my suit in time for my event.
Shirt was way too short. Had to buy a new one
Everyone there was so helpful! Special shoutout to Evan who I met at the OC Mining Company wedding event. He sold me on using Friar Tux for my wedding and I’m glad he did. My groomsmen all looked amazing and my tux was perfect! Thanks for making my wedding so special.
Rental process was easy and store employees where friendly and very helpfull.
Everything was so Perfect!! Eric is amazing!! The store was a great experience. Reccomend to everyone!
Appreciated the personal attention and desire to get it right.
My event hasn't happened yet and you are sending me emails over and over to rate you.
The employees were very nice
Returned my tux & rest of pants-shirt-vest- coat. Also returned my son’s & grandsons at 10:30 on Monday morning. The wedding had been on Saturday night a couple of hours from Irvine. When I returned the 3 sets of clothing; the one employee at the counter was helping someone else. He said just leave it & I’ll text you the receipt tonight. I said that’s ok I’ll wait for you so I can make sure everything was returned & I have a receipt for all three. Your employee copped an attitude because I wanted the receipts for all 3 & wasn’t going to leave until I got it!!! The rest of employees were doing inventory. 30 minutes later I got the receipt that everything had been returned appropriately!!!
Fitting was quick. Shipped to my home
Perfect fit.
No info given as to how to place the studs and cufflinks in the otherwise hidden button holes on the dress shirt; at least 3 other men in our event group had the same complaint when we met up at the time of the event.
Had to return to the store 4 times before the wedding to address significant fit issues and missing items.
Great service!
I was provided the wrong color socks for the event. I was unaware due to the order being placed by the groom until the day of the wedding when I was the only one with a different pair of socks. Upon return the rental, the shop I returned the items to stated there was nothing they could do in regards to a refund or compensation for the mistake.
Everybody there was very accommodating service with a smile they know their product they understand their people. If I need a tuxedo again this is the first place I would go
Everything was perfect for my daughter's wedding day THX SO MUCH
He needed a tuxedo at the last minute to attend the prom as a junior, and the overall experience was exceptional from the moment he arrived until the return process was complete. In addition, we truly appreciated the school discount, which was extremely beneficial.”
Everything was delivered as described. Staff was polite and helpful
Fast, affordable and efficient service
We went to the Downey location and Victoria was our customer service representative. She was amazing.
Great assistance getting my son ready for graduation. It was fast and super helpful.
Good company
Extremely professional staff and quality products. There was a snag with the tailoring, and the staff took care of it right away on short notice mere days before the wedding. Being able to return rentals and other store locations was also very convenient.
Very friendly service
The guy who helped me was one of them smooth bruthas who turned me from a regular guy into a true playa with just a suit and some advice about wearing them. I told him "gimme a bigger size...I feel like im gonna rip this jacket when I reach down like this". He says...whatchu doin that for. Just stand up and look good. So I did! Event was great. I showed up and showed out!
The staff was very helpful and more importantly great customer service. Everything went very smooth.
The staff was very helpful and made the experience easy!!!
Good choices in suits. Very nice Customer Srrvice good promotions, and fair prices.
Service was amazing. Everyone was so helpful.
Excellent service
Gabe and his staff were fantastic. He clearly leads by example and his high level of customer service, professionalism, and kindness are as good as it gets. The suit I rented was high quality, looked great, and fit very well. Overall a tremendous experience. Friar Tux will be my one and only choice going forward.
Everybody was so nice polite courtesy answer a question. I have a professional devil and I will recommend anybody to you guys.
Very friendly and Tux are always nice
After having done the fitting procedure, my two sons and I returned to pickup our tuxedos on the assigned day. I had a coat that was too tight, one of my sons had pants that were at least 3 inches to short and my other son had a shirt that had two different length sleeves. We were told that we would be able pick up our correct tuxedos in a couple days. We were also told that if they were not available when we arrived, we could drive to the nearest Friar Tux store to get what we needed.
This service was not what we expected. For the prices you charge for a tuxedo RENTAL this service is unacceptable.
Excellent service
How the Suit was designed and how the establishment was well mannered but also the amazing employees and how kind they were able to help out what Suit I needed including the size and that they offer such great services to there customers I recommend this place 100/10 awesome place to get suits.
The staff was so helpful, kind and professional
Check what you send out before sending. You sent a 2xl shirt and a jacket that was a 42 that wouldn’t fit. On the second try we got clothes that fit. Thank you
People were extremely helpful and had lots of great ideas to mix and match. Used it twice for prom and will use them again!
Great customer service especially from the assistant manager
It was nice to have the tux for a week before my event. I work four days a week and it is tough to get to a business that late in the evening to pick up a tuxedo before your event.
Service was great. Throughout the visit the staff was extremely friendly, helpful and professional. It’s why Friar Tux is my preferred choice for buying/renting men’s suits.
It’s pretty expensive to rent a tuxedo. I’m thinking of buying one for next years prom. Two rentals would equal the cost of a decent tux and he already has a suit, so the tux was something special he wanted to rent. I wish you had more of a selection of ties and pockets squares.
I was able to get exactly what I wanted and quickly. The staff was very professional and helpful. The price was do reasonable and I was able to have 10 full days to return the tux, which was helpful because I needed it for a wedding overseas. The tailoring was done in 2 days and fit like a glove.
Wonderful experience. I would definitely come here again!
Beautiful suit and great customer service
Great service
Great service and super fast!
The service I received felt more like a production line than actual service. They wanted to get us in and out - No real care to measuring, fit, or options offered. Especially the gentleman there who, I thought might relate better to a young boy going to an important school event. He looked bothered the whole time and I ended up asking a differentemployeefor guidance even though she was multi-tasking. Additionally, it was more costly than other places I've been to and less time was allowed for the return. I would not be back unless I absolutely had to.