Although it took much longer to restore my home after a smoky fire, I want to acknowledge Shawn Allinson and his team. Shawn took over and resolved all issues required. He and his team were skilled and industrious. My thanks to all of them. I must mention that Stephanie and Shane were particularly helpful.
I didn't like the way things were handled by the project manager and Penny, the receptionist.
The crew performing the work were wonderful. They were highly skilled and professional and courteous. The work they did was done extremely well and I have no issue with them. I would highly recommend them to anyone. Management however is another story. My house was damaged on 11/02/14 and the Mellon supervisor was at my home on 11/05/14. Our contract was signed in 12/2014 but work did not even start until 03/2015 although our contract had a 01/2015 completion date. Even after work was begun I had to repeatedly call and finally threaten to have my insurance company find a new contractor to have the work completed. The shed was replaced with a significantly smaller one and the windows replaced are of lesser quality than the ones that were damaged. The work was finally completed on 04/06/15, 5 months after the incident and our initial contact with Mellon.
I was happy with the product. I was also happy with the timeliness. I had a good experience, from the salesman to the job site workers.
During the time of disaster, they made life much easier! Advanced Cleaning and Restoration, were very cooperative and prompt! There's nothing to worry about, working with them.
I was pleased that the tech came out quickly to fix my AC. I wasNot happy with $650 for something that seemed soEasy to clean out filter and charge it up. Had to be paidIn full at time of service. When it is that much a paymentPlan should be offered. Tech was very professional!
Nationwide did an awesome job!!!! Their work completely transformed my house. Inside and out! They were in and out in one day. Took my old windows. No mess to clean up after. Great value and service for top notch product!!!!
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