The organization is reliable. Efficient staffs and always have good rates.
The account representative that handled my policy did an amazing job! My rep was Caolina Yanovich. I switched from a company I had been with for 30 years and saved a significant amount of money on both my home and auto policies!
I used to work for Long & Foster and that's how I met Austin Head. Despite now working with a different real estate brokerage, I still recommend Austin and his team. My own car and home insurance is now handled by Tyler Hudick, who is responsive, professional, patient, and great at helping me navigate the changes in my family's needs and saving us money.
overall- great experience.
There was a prompt response to my requests
Very expensive
Joe was super helpful and quick to respond to us. It felt more personal than a transaction which also was nice.
Teri Milleker has made getting multiple policies so easy. Being new to the area we appreciated the attention given to getting home and auto insurance so quickly and conveniently. Excellent communication at every turn!
Extremely skilled and knowledgeable realtor with a helpful team to back her up.
Te’tro was very helpful and worked hard to find me a more affordable homeowners insurance policy.
I really appreciated the one stop shop and the thorough vetting that Carolina was able to do in a short period of time to help me know the best plans available.
They took care of everything
Joe Toscano was very helpful and made the process feel stress free
Once I got to my Agent, the process of upgrading my insurance was easy. I still don't always know what to do electronically and what to do with an agent.
Always prompt, friendly and helpful. Highly recommend.
Your representatives are extremely helpful and informative. We will be expanding our insurance coverages with your firm as we move into our new community. Alaynia Woodard was extremely responsive; we really appreciated her attention to detail and assistance during the purchase and settlement process. Overall, our experience with Long & Foster has been excellent.
Prompt response to questions and concerns.
The entire process went through so quickly that I didn’t really have time to develop a relationship with anyone, or even understand what I was purchases. It was a blur, which is good I expect because there weren’t any snags.
I like the responsiveness and professionalism. However, it is unfortunate how our experience with The Philadelphia Contributionship played out. Gave us a very sour experience.
Service was very efficient, but not sure i understand all the "layers" involved in this process.
Joe Toscano & Wendy Wisser made everything so easy. All I had to do was give them my then-current insurance and they did the rest. Couldn't be happier!
I needed to make a policy change and was put on hold multiple times and was disconnected twice. I purchased a new car and wasn’t able to drive it off the lot because I couldn’t get the “new business” person to respond. It took 1.5 days to get it done.
I felt my agent Tracy Whitely went above and beyond for me. She was willing to show us tons of houses, she helped in everyway possible. I had a great experience with her.
Helpful staff when updating my policy.
Austin was amazing. He found the best price for me and my family and saved us around 3k a year.
Very professional. Easy to deal with.
Amber Dempski and Mike Defeo were very professional and responsive!
The agents were very helpful on the phone when we needed insurance transferred to our new vehicle purchase.
Process is simple and agent did offer me a great deal
I received exceptional service from the claims department when my vehicle was involved in a collision. They worked with me through the entire process and took into consideration items pointed out that were able to recover additioanl costs from the other party.
I had a great experience with Long & Foster Insurance! They took the time to find me an awesome deal on my insurance and made the whole process easy and stress-free. I really appreciate how helpful and professional they were, and I’m so happy with the coverage and savings they found for me. I would definitely recommend Long & Foster Insurance to anyone looking for great service and a better insurance rate!
Mr. Tetro Martin, with whom I have been working over the past two years, has been a stellar example of excellent customer service, an attribute which appears to be becoming a thing of the past in this rapidly changing technological age of "fast and impatient". He had demonstrated unstinting willingness and patience in answering my many questions, unbiased honesty and professionalism in the guidance and advice which he provides, together with a high degree of responsiveness in returning calls and in following up on alternative insurance options, etc, He is very pleasant and courteous person to work with and he remains actively engaged until all of the required tasks and processes have been successfully completed.
With thanks.
My realtor, Gene Troutman, was genuinely interested in my business and ensuring that i would like my new home before i purchased it. Everyone affiliated with Long & Foster was professional and helpful. i would highly recommend Long & Foster to anyone looking to find a new home.
“When adding a new vehicle was inaccurate. Request to compare insurance and homeowners rates for a new policy even though I have no losses never responded to.
Speed and efficiency of response, Going the "extra Mile" to get something straightened out.
I am very satisfied with the level of service, very pro
Agent was wonderful to talk to.
Everyone was very accommodating and friendly. They really helped me out as a first time home owner.
My issue was handled quickly and efficiently. Robin was great at helping me accomplish what I needed done.
I am staying with Progress under a different company. My long and foster rep, Josh Smith, could not have been more helpful. He answered all our questions and got us a rate we could afford that had better coverage. Josh is a terrific representative.
Carolina Yanovich did an excellent job shopping around to get us great home and auto insurance policies at great premiums which saved us considerable money vs our previous policies. HIGHLY RECOMMEND
We were very pleased with the whole process.
Loved the service from my agent, Alaynia. She was always helpful, informative, and answered my questions quickly. I'm looking at switching other policies as well!
The ease of the process.
My experience with Long & Foster is always easy and gives me peace of mind
Knowledgeable, friendly, and helpful agents.
Responsiveness and great customer service.
Premium coverage options supported by down-to-earth support team that knows their work and if they don’t know say so and/ or gets back to you.
Easy to use
Long Foster reached out to me to review a better comprehensive deal after my home insurance jumped by 50% with my previous insurer. The transition was easy and smooth and the representative was very helpful in going through my coverage and premiums.