I don't like the hard sell you put on. The show of calling a manager to lower the price. I should have negotiated down further. I would guess I paid about $3,000 more than I should have.
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I'm embarrassed that I paid this much and I wouldn't recommend this company to anyone...I was desperate and didn't think I could get anyone to finance me and I know I needed the gutters!!! I also thought they would be closer to black like the salesman told me they would! It doesn't have the look that I thought it would have!!!
Everything
Initial installation evaluation was very poor; individuals failed to recognize what would be required prior to scheduling work and starting disassembly.
HORRIBLE HORRIBLE HORRIBLE This place is a NIGHTMARE!!!!! They don't even return calls.
They overflow everytime it rains. And it shoots water out of the gutters!!!! My old gutters were Much Better!! I am so sorry I wasted $26000 on this ****!!! The company will not fix it!!! NOW I have water flooding my basement and mold!!!! I HATE YOU!!! This is the WORST decision I have ever made!!!
I am going to talk to my attorney about suing them for damages to my basement. And put this on TV so no one else will get this crap on their home.
Low maintenace on my part, and the added benefit of a good looking product that will be a good selling feature in the future.
The salesman was pleasant and covered all of the process and the installation was prompt
Quality product
Read my below complaint
Our old gutters system was old, outdated and not installed very well. The Leafguard system has a cleaner look and feel.
Original work was timely, however, not completed. Been waiting fivw weeks and no one has honored their scheduled service appointments. So far at least six appointments with no one showing up or having the courtesy to phone.
I would recommend they service the take time to explain how they work
The installers were very nice, answered my question and was respectful of my home.
I love the finish product very eye appealing. I have yet to discover if Leafguard is all that it is claimed to be.
The technician was good and knowledgeable, found a French drain clogged. Said when we get cleaned let them know and will stop by and hook up properly. I’ve left messages but no return call? Was Friday afternoon maybe
I am already telling friends on the great experience it was and the quality of the product.
I don't like the way they advertise; they tell you that you are going to receive 75% off installation plus $250 for an additional promotion, and then he said he would give me 100% off installation. But you don't, because the price is so high. You don't get a bargain at all. He was here for over four hours, and not once did he mention the price until the end. He was a nice and polite young man. He never would tell me the price until the very end; I was shocked at the price he quoted me. I have a small house, and there are only gutters across the back and across the front. At the end, he quoted me $22,000; to me, that was outrageous. He got on the phone and talked with someone, and they brought it down to $16,000. I had already told him I had $3,000 to spend. He finally got it down to $12,000 and finally agreed to it, and I should not have agreed to it. I think he was pulling a con; I think the company pulls a con; the gutters look great, but they are not worth $12,000.
I appreciated Gerry's excellent presentation and the excellent workmanship of the installation team.
Great product!
Looks like they did very good work. However,I cannot judge more since it has not rained for the rest to be determined
First appointment got canceled on me. You need to fix your text message notifications. They say nothing about responding to the text to confirm appointments.
The mess I had to clean up they were supposed to be here in the morning they came at six in the evening
The sales peson was very informative.
when it comes to customer service it was quite bad because they have not responded to my inquiry about a problem even after several calls so i am quite disappointed
Highly reliable gutters, and they consistently improve :)
The quality of the product
Leafguard delivered what they promised our first rainfall there was hail and heavy rain and we had no water falling onto our windows walls. It was great.
Leafguard had great communication with me from the start. They explained how the gutters worked and how they would be installed. They constantly asked if I had any questions. They let me know when they were arriving. The installation looks great. They cleaned up very thoroughly.
Great service and gutters installed the next day. Hope this increases our home’s value
Very professional dedicated and made sure my needs were met.
I love they were made in my front yard, oversized, and maintenence free.
pricing is very high
Product is great and sales team was wonderful. However, the installation experience was awful. Not enough to ruin our satisfaction about the product however.
Great presentation by the representatives
Very pleased with the new system!
The installers were very professional!
You didn't disappoint. I haven't had the system for even a week. Time will determine whether or not I can fully recommend Leafguard.
The workers informed us and gave us their ideas which would make a better idea.
Price is very high.
The concept of the minor to no cleaning gutters is wonderful. No ladder climbing is phenomenal!
Knowledge of product from salesman is excellent. The Leaf Gutter is a outstanding company.
The team installed the gutters in a way who is illegal for townhouses and created us more flooding then previously. Before the installation I talked about this problem with Zack then later on with Jacob and his team. Nobody want to help us with our problem and I don't have any call back. Plus they didn't completely close some gutters on the top part
Poor workmanship!,
The work crew was very professional. They did the work in one day and cleaned up when they were done.
The price is right
Leafguard did a good job. They worked hard and got it all done.
I feel the salesman overstated the possible problems with the fascia. They did not have to replace much, and the workers said it was in good shape. No mention was made of possible lead paint causing a delay. The installers started ripping down the gutters and then left them in non working condition for several heavy rains waiting for the construction team
Installers were great but didn’t receive my promised gift cards
The installers were professional. They cleaned everything up, and it looks great!
Leaf Guard was deceitful in their representation to us. We wanted to get a repair, and they wound up doing new gutters when we didn't need that. The representative came back a second time unannounced. He was not a reasonable person to talk to, and I didn't want them to come back here, especially that person.