Delay after Delay, gave us a time line but product wasn't available then more Delays

Easy process

Very professional and knowledgeable

Very professional in all aspects

Between cost, professionalism, and experience Joyce provides I'll definitely recommend.

They were very professional

If someone asks us to recommend a company dealing with a shower, window or door installation, we would be happy to recommend Joyce Windows.

Joyce has always come through to give us the best possible product. And our expectations are always exceeded.

I enjoyed the quality of the work. The people who came out were polite and professional. Overall, it was a very enjoyable experience. I am very happy with the product.

High quality windows.Courteous and skillful installer.

it was so nice working with this company! the people were thoughtful and helpful and cleaned up as they worked!

The window quality is good. The service is professional.

We were satisfied with the installation. I have recommended them

The door and window are good quality and working well. I am disappointed in the damage to the drywall above the door. I have to have it repaired and the entire kitchen repainted. The quality of wood trim used to replace mine was not the same as I had. The sales person did make this part right with a $200 refund, but no compensation towards a total repaint and repair.

We couldn't be more pleased with the entire experience, start to finish.
It looks great, was very reasonably priced, and the installation was professional.

Bill & Billie did excellent job installing new shower. Materials and workmanship very satisfied.

I have given several of your cards to friends and will continue to promote your company

I love the salesmen. They were not pushy and gave us time to make our decision. All of the workers were professional and great. Our salesperson stopped by on the second day of the installation, which was nice. We received a postcard in the mail thanking us. It was a personal touch with everyone we worked with.

Their pricing is fair. I have compared several local companies and they were very good on the pricing and they are a local family owned business. That's why I was more prone to move that way.

Team was wonderful. From Salesman to installers.

The gentleman who sold the windows went out of his way to be helpful. I have never had a salesman act the way he did. I would give him 20 stars. The lady that I always talked to was professional, kind, and courteous. I have never had a company do what they say they are going to do.

They are wonderful. They were here when they said they would be here. They cleaned up when they were done. I couldn't say enough, they were great.

The installer, Paul, was very efficient and had the highest quality work. He was very detailed oriented.

We were very pleased with the time frame in installing our shower. Our salesman said it would take two days and it did. The crew kept the area clean, and worked efficiently together to complete our project. We love the shower we designed, the materials are easy to keep clean, and have added to the overall look of our bathroom. We only needed the shower replaced, and our salesman worked with us to design that would complement our existing bathroom. The price was more than we had hoped to spend, but we are happy with the finished product.

I am very pleased with the work that was done with windows and door installation. Won't hesitate to have some work done in the future

Beautiful installation and completed in two days.

Ran into several problems during install.

The windows look acceptically pleasing they are doing what they're supposed to keep the air out and the technicians where good at installing and cleaning up behind themselves.
Quit?

Very professional an kind respectful crew

Joyce Windows, Sunrooms & Baths did really good work on my bathroom and I am very pleased.

I am happy with the service, installation, and product.

They are so expensive for a shower.

Kept me informed as the work progressed and were very timely with my project.

Their sales.rep and their installer.were the most professional people we could have asked for.Knowledge and hard working ,the installer left the work area super.clean.I.highly recommended this. Company.

I’m happy with the quality of the work. I’ve never had a bathroom done before, but I thought the quality was very nice.

Any issues I had or what we came across, they were dealt with, addressed immediately, and taken care of.

We were told that we wouldn't have financing because we had good credit. That wasn't true when we got the bill. We were lied to.

I have recommended Joyce to several people. They deliver on what they sell and strive for complete customer satisfaction.

From the initial discussion with the salesperson, Nate, through the entire construction process, things were done according to what Joyce told me was going to happen. Everybody I dealt with was very straightforward and absolutely very pleasant to deal with. It was a great experience.

For our church they have been a wonderful, professional partner for many years.

Very professional and prompt service

If you want a stunning remodel with quality materials, it is worth checking out Joyce.

I have recommended Joyce to my family and friends. I think Joyce Factory Direct is a hidden asset here in the Cleveland area.

We have had absolute five-star quality workmanship by Mark and Adam that came to install the doors and previously, the windows. They made every effort to make sure that we were 100% satisfied with the work that they did.

This is the third different time they have done work for me, and I have always been satisfied with their work and the way they have done it.

They did a fantastic job from beginning to end.

They are very professional.

They were professional all the way.

Ugly silicone sealer visible in all corners (very noticeably) Shower stall is mat finish, silicone is very shinny. looks more patched up than a new install.

We are happy with what we got.