New entry/exit automatic doors are a great addition/first impression on entering. I’m sure the parents carrying a toddler and their bags of items for the children must be especially pleased. The reception personnel are very welcoming and also helpful when needed. I attend the 8:00 a.m. Light and Lively classes with very good instructors each of whom vary their class exercises so we are alway getting something interesting and different. The only complaint from the class attendees is that the audio system/micsfor the instructors DEFINITELY needs to be improved. It is often, if not always, difficult to understand their instructions as well as any other conversation they like to have with the group. We are often unresponsive to their conversation because we aren’t understanding what they said.
Love the new gym floor. I understand there will be a new curtain to divide the gym. Hopefully that is still to come and then perhaps the dustballs will be cleared off the ledges and the upstairs windows washed. I realize the Y is a very large facility and general maintenance must be ongoing however the pool windows are looking very bad and I don’t recall the last time they looked clean.
Hope this constructive comments are helpful.

Nick was great and helped me out with an issue.

I love the family atmosphere and the variety of classes on offer. The wellness center is well supplied with weights. The staff is encouraging and friendly.

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Friendly staff

Friendly staff …. Clean and bright atmosphere

Great facility. Plus services are excellent but expensive. Should have the ability to bring a guest in a regular basis for free.

Improved hot/cold water control and better maintenance of shower area. Insects on shower walls and often no soap.

Needs to have better hours on the weekends. The weight room is too small and open. They over lap too many classes especially on weekends.

Good staff. Good, clean facilities.

Friendly people

No issues ever.

Weightroom has good equipment and pretty spacious. Wish hours were extended on the weekend. Some instructors might wanna be a bit nicer when kicking people out the gym for the next program coming up

Equipment in gym

The YMCA is a very friendly place and the facilities are top notch.

Great easy experience. I wish there was a "punch card" option. I'm using the gym for physio and getting a two week membership is too expensive to only use once a week.

Evening aquafit classes.

Great group classes, friendly, knowledgeable instructors!

Great coaches, great classes, good variety, always welcoming

I like to swim laps , lately you have been accommodating more aquafit and out side groups. The weekend was a time could go pretty much any time , and you have added a aquafit class like 5 days a week isn’t enough Also cleaning in the shower & change rooms has really slacked off !

It's

I always enjoy my time at the JMFC Y in Sarnia- great facility, lot's of natural light, the improved flooring in the gymnasium is a bonus as well too!

Paul and team do a great job overall! Keep up the great work!

I like the pool for lap swimming

I am very happy with the facility and process

Love the friendships I've made. Instructors are great!

The gym , group classes , the pool etc - everything is so good

clean, well maintained facility staffed with friendly, helpful people

Clean facilities, friendly staff

Best place in the city of Sarnia for recreational indoor activities for children and adults

i like the fact that the y is charitable/not for profit

Descriminated against my skin cancer..not allowed in pool, hot tub,sauna ect.

I use only the pool and it was close for a few weeks.

I had an amazing experience with one of the personal trainers -- Kortnie. She was able to work with my injuries and I still felt like I had a good workout, building strength and toning.

Very Expensive to start.
I understand that sometimes you have to block a section for service or maintenance, the maintenance program needs to be review and implemented to void long term inconvenience to members.
Ex. Swimming pool…,,,,,

NO POOL for weeks! Pool edges, facing the water need that greasy dirt cleaned off. Lysol wipes would probably rub that ick off. Especially in the smaller pool. MOLDY, thick soap residues on shower floors. A solution of water and bleach would be cheap, disinfect, and inhibit mold growth. Low water level in the hot tub too often! This is not my usual review, but lately I have been very disappointed. I'd rather this be private, not public. Hopefully it is temporary.

The recent pool closure has been disappointing and frustrating. It’s understandable and I’m excited for it to be better after the repairs. Though it’s key time for Triathalon training etc.
additionally, the light has been too dim in the women’s plus change room sauna for weeks. Which should be an easier fix.
These are multiple amenities that are paid for in the plus membership that are not available right now with no opportunity for temporarily reduced fees etc.

Your pool is not open. I was disappointed. The schedule i was given indicated 2 evening yoga classes and l showed up for the 2nd one, only to find it was changed. I am aware of 2 weekend am classes for yoga but id like more. The weight room i haven't even made it to but between the closed pool and the lack of yoga i may think twice about the membership

I am relatively new to Sarnia and I was initially attracted to the Y because of the diversity of the exercise equipment. After enjoying the facilities the last 3 years the Y has developed into a community for me. I work out most mornings and I now know a significant group of people who I have met at the Y. I am now socializing with many of these people while continuing to meet new people when I go for my workout. The y has become a focal point for me to build an important social network.

Group classes are great. Staff is awesome. Best pool in the area.

It's very hard to use the pool.

Clean friendly facilitie has everything you need

Terrific classes offered and super friendly helpful staff

Maybe spend a few dollars and have the lap pool equipment reviewed by a competent company? Equipment failure is understandable, however regular inspection is also required. Hope this is happening to ensure our fantastic lap pool remains clean and functional. Please keep up the good work!

The building is not being maintained as far as the pool, sauna and hot tubs. When simple things like a light being burnt out is not replaced for weeks at a time someone is falling behind in their job. I would have trouble telling a friend it’s a great place

I have been a member since 1998..I go to the Y mon. wed. & Fri...I'm 75. I pay monthly ( about $1000 ? yr.)In the past year or so. They are closed completely on stats...but they still my money .auto with draw !I think it's wrong to take money for a service I can't use .At one time they would always be open on every holiday accept Christmas. however they would close at 3 PM. on stats ..I'm usually out by 1:00.Not happy ..They take my money ,,and I cant use the Y ..when it's closed!

Varied options…good classes…the pool. However, I think the Y needs a better communication policy. The reason for the pool closure was not well communicated. People are more understanding if they understand what is going on. You needed to get ahead of this issue.

Well! Cleanliness for one thing. The gym floors were all redone last week. But cobwebs still hang from the ceiling. A balloon has been hanging up there forever,etc. Washrooms are dirty. Ants crawling all over the floors. The cupboards to put coats located near the studio are usually covered in dry mud for weeks on end. And on it goes.


The instructors are great. I enjoy the classes. All staff are friendly and professional. But building cleanliness and sanitation is definitely an issue.

I pay a lot of

Will there be any sort or reimbursement for the pool? I absolutely understand things happen but I have been paying extra for a pool I cannot use.

I like how inclusive and friendly staff are. It adds to our wonderful visits at the ymca. We enjoy the programs they offer, the use of the pools and the gym.