It is hard to figure with free installation included, the cost of my mid-size walk-in shower, could have had a starting price of near $27K before being negotiated to down to what was/is and incredibly costly price of $19.5K after seeing the actual materials and fixtures used. There is no way conceivable that the materials and fixtures costs were the sole driven reason for the initial price or the negotiated price.

I waited almost two months when the salesperson told me it would take three weeks. They told me the order was completed wrong. They were trying to give me chrome when I asked for nickel. They said 3 weeks to have a shower head delivered from New Jersey. Why pay $17,000.00 when I can ship something overnight? They said 3 weeks to have it shipped to their warehouse. They also told me they have a warehouse with everything and professional people there, and everything would be installed in three weeks. When they came in to deliver things, it looked like they picked it up from Home Depot. I have pictures of everything. They were not even professional. They looked like random people from the street. One piece came in chipped; he said not to worry, it would be covered. One guy kept slamming my door. I didn't say anything. I didn't want them to get mad and mess up my piping. The caulking wasn't done correctly. They said they would be here at 8:00 or 9:00 and came at 11:00 or 12:00. The last day they left at 8:30 at night. The first day they took a two-and-a-half-hour lunch. I wouldn't recommend them to anyone.

Shower doors not properly installed. Being ignored by Jacuzzi

We were not given a choice of faucets at any time and the faucet we got is horrible in that one can't have low flow hot water.

I am still waiting for my shower door.

They were very efficient.

Very poor communications

Not quite as expected.

Make sure they protect your carpets and anywhere they are working. Also, make sure that the installation looks correct and that the silicone is neatly and properly done.

Awesome experience!

Each member on the team was friendly and knowledgeable and eager to answer any and all questions I had.

I persoally would highly rec J b/c of the profism, the efficiency and the kind helpful service that helps navigate this process. remodeling two bahtrooms at the same time.

We recommend Jacuzzi Bath Remodel and recommend to ask for Jose Torres as your installer.

I would recommend Jacuzzi Bath for anyone looking for a bathroom remodel.

It went smoothly and efficiently.

I M extremely likely to recommend Jacuzzi to people. I have all ready recommended you (Jacuzzi) and your product to my sister.

I appreciate all of the work and quality, but there is a leak in the bathroom. I am not sure where it is coming from. They haven't finished the work they said they were going to. It's been two weeks since they left. I called them twice, and they responded once, and I haven't heard back from them since. The rack they brought was too big, so they had to order another one. They left the one that was too big here, and were going to take it back once they installed the new one, but they havent been back.