Martha Webb is amazing! Very smooth transaction and exceptional service!

Great communication. Our questions were answered promptly and completely.

Very helpful over the phone and friendly!

Sue Burd saves us money each year on home and Auto by finding better rates.

The agent is very impressive with knowledge and experience and so I feel more comfortable with the this company

Amber Dempski and Mike Defeo were very professional and responsive!

The agents were very helpful on the phone when we needed insurance transferred to our new vehicle purchase.

Customer Service, excellent customer reps, quick responses

Process is simple and agent did offer me a great deal

Have people who really want to help me save money, especially for those of us who faithfully pay for it over the years and NEVER use it. I do think your customer service agents are very, very courteous and helpful.

Both Gerae and Andrew are very knowledgeable and easy to work with. They provide good recommendations as well.

Very good service

I received exceptional service from the claims department when my vehicle was involved in a collision. They worked with me through the entire process and took into consideration items pointed out that were able to recover additioanl costs from the other party.

Very friendly service and ease in obtaining insurance. I would highly recommend Trident.

She was very responsive.

Very helpful and quick to respond!

I had a great experience with Long & Foster Insurance! They took the time to find me an awesome deal on my insurance and made the whole process easy and stress-free. I really appreciate how helpful and professional they were, and I’m so happy with the coverage and savings they found for me. I would definitely recommend Long & Foster Insurance to anyone looking for great service and a better insurance rate!

i have no idea who you are

The representative was very knowledgeable and helpful.

Personal service from someone in the area. No phone prompt!

I asked for a rate comparison in July for a September renewal. I only heard this week and when I emailed to say I had questions, I received an "away from office" return email. In the meantime, my mortgage company paid the old bill so I believe I missed the opportunity to shop. I will be moving to a smaller more responsive agency as soon as I can.

HAVE A TIMELY RESPONSE TO VOICMAILS LEFT REALLY HARD TO GET AHOLD OF ANYONE & AGENTS KEEP CHANGING ALL THE TIME

Very professional and personal at the same time. Really good with follow up. Definitely a strong recommendation!!

Mr. Tetro Martin, with whom I have been working over the past two years, has been a stellar example of excellent customer service, an attribute which appears to be becoming a thing of the past in this rapidly changing technological age of "fast and impatient". He had demonstrated unstinting willingness and patience in answering my many questions, unbiased honesty and professionalism in the guidance and advice which he provides, together with a high degree of responsiveness in returning calls and in following up on alternative insurance options, etc, He is very pleasant and courteous person to work with and he remains actively engaged until all of the required tasks and processes have been successfully completed.
With thanks.

Everything was easy and communication was great!