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Of 504 respondents, 420 left a review.
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Recent reviews
Review in Heathsville, VA
They were very nice and hardworkers.
Response
Home Genius Exteriors - Tidewater Thank you for your kind feedback and for sharing your experience. We’re glad the team met your expectations and that Alfredo took the time to walk you through everything and keep you well informed.
Donna F.
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Home Genius Exteriors - Tidewater Thank you for your wonderful feedback and for sharing your experience with us. We’re so glad everything went smoothly and that you felt confident and cared for from start to finish.
Connie C.
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Home Genius Exteriors - Tidewater Thank you for your feedback and for sharing your experience. We’re so glad you’re happy with the finished project and that even your neighbors are noticing the results. We appreciate your kind words and are glad the team made the process a positive one for you.
Sheila L.
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Home Genius Exteriors - Tidewater Thank you for your feedback and for sharing your experience. We’re glad everything went smoothly and that you’re very satisfied with the quality of work and service throughout the project.
Mark R.
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Home Genius Exteriors - Tidewater Thank you for your feedback and for sharing your experience. We’re glad to hear you were satisfied overall and that the team delivered strong workmanship and service throughout the project.
Chris B.
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Home Genius Exteriors - Tidewater Thank you for your thoughtful feedback and for sharing that the process and final results exceeded your expectations. We’re glad the communication and workmanship stood out, and we also appreciate your note about the leftover materials and the slight delay in removal.
Danny P.
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Home Genius Exteriors - Tidewater Thank you for your feedback and for sharing that you were happy with the quick roofing and gutter installation. We also hear your request about improving communication signage at the start of the project and will share that with the team.
Ann W.
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Home Genius Exteriors - Tidewater Thank you for your feedback and for sharing how much you love your new door and the team that installed it. We also understand your concern about the lock and will use your input to help improve how options are explained moving forward.
Paul O.
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Home Genius Exteriors - Tidewater Thank you for sharing your experience and feedback. We are glad to hear the project was completed as promised and that you are happy with the final result. We also appreciate you recognizing the team member who provided your initial consultation and will be sure that feedback is shared.
PATRICIA L.
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Home Genius Exteriors - Tidewater "Wow, thank you so much for such an enthusiastic and heartwarming review — we absolutely love hearing that the team went above and beyond, even helping you bring in your groceries! It was such a pleasure working with you, and your kind words truly made our day!"
Lecettie S.
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Home Genius Exteriors - Tidewater "Thank you so much for your kind words — we love hearing that the team was professional, thorough, and still got the job done quickly for you! It means a lot that we could follow up and make sure everything was just right, and we are so glad you are happy with how it all turned out!"
David M.
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Home Genius Exteriors - Tidewater Thank you for your feedback and strong recommendation. We’re glad you were satisfied with the team, communication, and overall quality of the work, and we appreciate you taking the time to share your experience.
Michael H.
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Home Genius Exteriors - Tidewater Thank you for your feedback and for sharing your experience with the doors and installation team. We’re glad you’re happy with the quality and that the issue with the patio door was taken care of, and we appreciate your note about protecting the flooring during installation.
Karen W.
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Home Genius Exteriors - Tidewater Thank you for your thoughtful feedback and for sharing your great experience. We’re especially glad to hear Samuel went the extra mile to ensure everything was clean, safe, and completed to your satisfaction.
Review in Edenton, NC
When they came they were precise to do the job the first ones that worked the way they should have
Response
Home Genius Exteriors - Tidewater Thank you for sharing your experience with us. We’re glad the team did the job right and took the time to help you understand the work, and we truly appreciate your willingness to recommend us.
Ray H.
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Home Genius Exteriors - Tidewater Thank you for your feedback and for trusting us with your home. We’re glad to hear you’re satisfied with the work and that the team delivered a strong, professional experience throughout the project.
Melvin R.
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Home Genius Exteriors - Tidewater Thank you for your feedback and for recognizing Andre and the quality of the work. We’re sorry for the billing error and understand how frustrating that is, and we appreciate you bringing it to our attention so it can be corrected.
Review in NORFOLK, VA
They were great. I had two projects done with them, and the project managers and crews were outstanding.
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Home Genius Exteriors - Tidewater Thank you for your feedback and strong recommendation, we really appreciate it. We’re glad to hear Andre and the team delivered great results on both projects and made sure everything was taken care of for you.
Jerry B.
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Home Genius Exteriors - Tidewater Thank you for your feedback and recommendation, we really appreciate it. We’re glad to hear Trey, Chance, and the crew delivered great work and a fast install, and we also understand your frustration with the communication on the administrative side and will use that to improve.
Review in Gloucester, VA
The work is great. I had no problems with the work, but they need to fire the salesman.
Response
Home Genius Exteriors - Tidewater Thank you for your feedback, we really appreciate you sharing both the positives and your concern. We’re glad to hear you were happy with the workmanship and contractor, and we also take your concern about the sales experience seriously.
Frank R.
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Home Genius Exteriors - Tidewater Thank you for your feedback and recommendation, we really appreciate it. We’re glad to hear the team was courteous and knowledgeable and that you had a positive overall experience.
Review in Chesapeake, VA
The experience was a good one. All services were provided as described and provided in a timely manner. The technicians were kind and knowledgeable.
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Home Genius Exteriors - Tidewater Thank you for your kind words and for sharing your experience. We’re so glad everything was completed on time and that Rob and the team took great care of you.
Carrie A.
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Home Genius Exteriors - Tidewater Thank you for your kind words and for recommending us to your family and friends. We’re so glad you love your new windows, and we appreciate your feedback about communication so we can keep improving.
David B.
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Home Genius Exteriors - Tidewater Thank you for your feedback—we’re glad to hear you’ve had a positive experience overall with the team and the work. We understand your concern about the roof touch-up and the delay, and we appreciate your patience as we work to get this resolved quickly.
Carol F.
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Home Genius Exteriors - Tidewater Thank you for your thoughtful feedback and for sharing your experience. We’re glad you’re happy with how the siding turned out and that the crew delivered a design you love while working hard and respectfully. We also appreciate your recognition of Gage and AJ, and your detailed notes on the trim, cleanup, and communication so we can continue improving those areas.
Walcott R.
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Home Genius Exteriors - Tidewater Thank you for your feedback and for sharing your experience. We’re glad the crew worked efficiently and met your expectations overall. We also appreciate you bringing up the material pallet left behind, and we’ll make sure that concern is addressed for better follow-through.
Greg C.
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Home Genius Exteriors - Tidewater Thank you for your kind words about the crew, managers, and the clean work they did. We also appreciate your feedback about an itemized bill and will keep that in mind to make things clearer for customers.
Todd H.
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Home Genius Exteriors - Tidewater Thank you for sharing your feedback and for the strong recommendation. We’re glad to hear the team kept you informed, worked without pressure, and delivered such great results, and we appreciate you recognizing the install crew for their excellent work.
Nicole J.
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Home Genius Exteriors - Tidewater Thank you for sharing your feedback and for the strong ratings across your experience. We’re glad everything went smoothly and that you were very happy with the results from start to finish.
Tawanna J.
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Home Genius Exteriors - Tidewater Thank you for sharing your feedback and for the strong ratings across your experience. We’re glad everything went smoothly and that you were very satisfied with the results from start to finish.
Laura S.
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Home Genius Exteriors - Tidewater Thank you for sharing your feedback and for the strong ratings across most areas of your experience. We’re glad to hear the team did a great job overall, and we also appreciate you bringing the concern with the front door markings to our attention so it can be properly reviewed.
Myrtle D.
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Home Genius Exteriors - Tidewater Thank you for sharing your feedback and for the strong ratings across your experience. We’re glad everything went smoothly and that you were very satisfied with the results from start to finish.
Glenn L.
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Home Genius Exteriors - Tidewater Thank you for sharing your feedback and for the strong ratings across your experience. We’re glad everything went smoothly and that you were very satisfied with the work from start to finish.
Russell R.
Review in Virginia Beach, VA
I appreciate the professional team. The communiucation was good.
Response
Home Genius Exteriors - Tidewater Thank you for your kind words and for sharing your experience. We are glad Samuel Diaz took great care of you and that everything met your expectations.
Review in Portsmouth, VA
Respectful and kind people!
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Home Genius Exteriors - Tidewater Thank you for your kind words and for sharing your experience. We’re glad the team treated you with care and kept you informed every step of the way.
Willie S.
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Home Genius Exteriors - Tidewater Thank you for sharing your experience in such detail. We’re glad Bobby and the crew took good care of you and that you’re happy with the results and communication throughout the project.
Arlean H.
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Home Genius Exteriors - Tidewater Thank you for your kind words, and we’re glad you were happy with the work. We’re sorry about the materials left behind and the trouble reaching someone, and we will make sure this gets taken care of.
Laura M.
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Home Genius Exteriors - Tidewater Thank you for your feedback. We’re glad to hear you’re very satisfied and that everything met your expectations.
David S.
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Home Genius Exteriors - Tidewater Thank you for taking the time to share your feedback. We’re glad to hear you had a solid experience and that any concerns were handled well.
Review in Norfolk, VA
I would recommend them to anyone who needs work.
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Home Genius Exteriors - Tidewater Thank you for your honest feedback and for the high rating. We’re glad you’re happy with the work and truly appreciate your recommendation and kind words about the team.
Ronald A.
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Home Genius Exteriors - Tidewater Thank you for your feedback. We are glad you are satisfied and appreciate your strong recommendation and consistent positive ratings throughout the project.
Thomas N.
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Home Genius Exteriors - Tidewater Thank you for your kind words and recommendation. We are glad you had a great experience and are happy with the work done on your home.
Ricardo V.
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Home Genius Exteriors - Tidewater Thank you for your feedback and for sharing your experience. We’re glad you’re happy overall and appreciate your honesty about communication so we can keep improving.
Robert M.
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Home Genius Exteriors - Tidewater Thank you for your feedback and for sharing your experience. We are glad the project went smoothly overall and that the decking work exceeded your expectations. We also appreciate your note about the delayed start time and will use that to improve communication and scheduling.
Jeff C.
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Home Genius Exteriors - Tidewater Thank you for your feedback. We’re glad to hear you’re satisfied overall and that you had a strong experience with the team, materials, and workmanship throughout your project.
Julie K.
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Home Genius Exteriors - Tidewater Thank you for such a detailed review. We’re very glad to hear you’re happy with the roof, gutters, and improved comfort in your home, and that the team followed up and resolved the cleanliness concerns. We also appreciate your recognition of Brandon, the crew, and the project manager for their hard work and care throughout the project.
Review in NORFOLK, VA
We were supposed to get the yard sign, but we never received it. We would recommend them to a friend if asked.
Response
Home Genius Exteriors - Tidewater Thank you for your feedback and for sharing your experience. We’re glad the repair work exceeded your expectations and that our team provided professional service, and we also appreciate your note about timing and the yard sign so we can improve.
Jackie H.
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Home Genius Exteriors - Tidewater Thank you for your kind feedback and for sharing your experience. We’re glad you’re satisfied and that Joshua provided such professional and honest service throughout your project.
Christine M.
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Home Genius Exteriors - Tidewater Thank you for your great feedback and for sharing your experience. We’re glad you’re very satisfied with the installation and happy with the quick turnaround.
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