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Of 49 respondents, 41 left a review.
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Recent reviews
Eric D.
Well, it is a mixed reaction. The actual roofing work and cleanup of the exterior was done very well the next day after I called about it.
Response
Home Genius Exteriors - Columbia Thank you for taking the time to share such detailed feedback, and we’re glad to hear the roofing work and exterior cleanup turned out well. We also understand your concerns about communication, preparation, and the interior and property impact, and we will use your experience to improve how we explain the process and manage cleanup and coordination moving forward.
Bernard W.
James H.
Response
Home Genius Exteriors - Columbia Thank you for your feedback and for sharing your experience. We appreciate your overall positive responses and are glad the project met your expectations.
Alberto B.
Response
Home Genius Exteriors - Columbia Thank you for your great feedback and for choosing us. We are glad everything went smoothly and that you had a positive experience.
Charles A.
Response
Home Genius Exteriors - Columbia Thank you for sharing your feedback. We’re glad to hear you had a great experience and that Kevin Faucette took good care of you throughout the process.
Review in Johnston, SC
They don't clean up after themselves
Response
Home Genius Exteriors - Columbia We are truly sorry for the mess left behind and understand how frustrating it must be to find debris and nails in your yard. We take this feedback seriously and are committed to making things right and doing better for you and every customer we serve.
Review in Lexington, SC
They answered questions very well when asked.
Response
Home Genius Exteriors - Columbia Thank you for your kind feedback and for sharing that the team answered your questions well and provided quality work and materials. We’re glad you had a positive experience overall and appreciate your understanding regarding the return visit to complete the project.
Edith P.
Response
Home Genius Exteriors - Columbia Thank you for your wonderful feedback and for trusting us with your home. We’re glad to hear the team kept you informed, worked hard, and left everything even cleaner than before. We also appreciate you recognizing William Cornelius and look forward to helping you again in the future.
Review in West Columbia, SC
I did not like the sales tactic of starting with a high price then large reductions when I said I was going out for other bids.
Response
Home Genius Exteriors - Columbia Thank you for your feedback, we really appreciate you taking the time to share it. We’re glad to hear the work was completed in a timely manner and that you were satisfied with the quality and overall outcome.
Timothy M.
Response
Home Genius Exteriors - Columbia Thank you for your feedback and strong recommendation, we really appreciate it. We’re glad to hear everything went smoothly and that you were happy with the overall experience from start to finish.
Leroy H.
Response
Home Genius Exteriors - Columbia Thank you for sharing such kind feedback about your experience. We’re really glad everything went smoothly and that you felt confident and well taken care of from start to finish.
Review in Florence, SC
They were courteous and cleaned up after themselves. They did a great job, and they were fast.
Response
Home Genius Exteriors - Columbia Thank you for your honest feedback and for sharing your experience. We’re glad the crew worked quickly, kept things clean, and got the correct siding taken care of for you. We also appreciate you recognizing the foreman and will be sure to share your kind words with him.
Susan S.
Response
Home Genius Exteriors - Columbia Thank you for sharing such detailed feedback. We’re glad Kevin, Cody, and the crews made the process smooth and that you’re happy with the final results. We also appreciate your honest note about the first crew and will use that feedback to improve how we manage quality on future projects.
Rick K.
Ginger C.
Response
Home Genius Exteriors - Columbia Thank you for your honest feedback and for sharing both the positives and the concerns. We’re glad Kevin and Adam took good care of you, and we’re sorry about the communication challenge with the crew and the issue with the receptacle.
Daniel W.
Response
Home Genius Exteriors - Columbia Thank you for your kind words and for recognizing Justin and Adam, we will be sure to share this with them. We’re glad you had a great experience and that everything met your expectations.
Gwendolyn J.
Response
Home Genius Exteriors - Columbia Thank you for your feedback. We’re glad to hear you’re very satisfied and that everything went smoothly with strong communication, quality materials, and workmanship throughout your project.
Mary M.
Response
Home Genius Exteriors - Columbia Thank you for your detailed feedback. We’re glad to hear Adam, Kevin, Brian, and the installation crew stayed responsive and helped resolve concerns quickly, and that you’re happy with the communication, workmanship, and overall value. We appreciate your recognition of the team’s efforts throughout the project and look forward to completing your upcoming front door installation as well.
Jeanne E.
Response
Home Genius Exteriors - Columbia Thank you for sharing your detailed feedback. We’re thrilled that Justin, Adam, and the installation crew delivered professional, efficient work and that your new gutters have enhanced your home’s appearance.
Review in Sumter, SC
The work I received was great work and great quality. Thank you, guys, for a job well done.
Response
Home Genius Exteriors - Columbia Thank you for sharing your feedback. We’re glad the soffit work met your expectations and appreciate your kind words about the team’s quality and effort.
Josephine W.
Response
Home Genius Exteriors - Columbia Thank you for sharing your experience and kind words. We’re glad you’re happy with your new roof and that our team made the process smooth and pleasant.
Michael C.
While very highly pleased with the efforts of William Cornelius and Parker (the Sales Guys), very disappointed with the tardy to no response from the assigned Project Manager, who only visited while the roofing project was actually underway and not complete. Before the installers left (none of whom spoke English), I pointed out a vinyl trim section that faces a high roof gable had been removed but not replaced. I need to get this action addressed by somebody. Questions remain as what to do with the extra roofing material left in the yard, and that the large waste trailer is still setting in my driveway 5 days after the fact. I'm a big boy but being ignored to my seeking answers does not sit well.
Response
Home Genius Exteriors - Columbia Thank you for your detailed feedback and for recognizing William Cornelius and the Sales team. We’re glad the installation and sales process met your expectations, and we’ll make sure your remaining concerns—like the vinyl trim, excess materials, and trailer—are addressed promptly.
Susan F.
I have already recommended them to someone.
Response
Home Genius Exteriors - Columbia Thank you for your thoughtful review and for recommending us to others! We’re glad Kevin and Adam made you feel comfortable and that the crew’s hard work and attention to detail exceeded your expectations — it’s wonderful to hear your roof is getting noticed in the neighborhood.
Barbara C.
They were very nice. When they finished, they cleaned up my yard very well, and it didn't look like anyone had been out there. I was really satisfied.
Response
Home Genius Exteriors - Columbia Thank you so much for sharing—we’re happy you love how everything looks and that your yard was left clean and neat. It means a lot to hear how kind and helpful everyone was, and we truly appreciate your trust and kind words.
Review in Camden, SC
I thought they were very good, and I love the roof. They were very efficient. They did a beautiful job. They came and checked afterwards to make sure everything was ok. It was the project manager. They were very nice. They did a good job.
Response
Home Genius Exteriors - Columbia Thank you so much for the kind words and for sharing how happy you are with your new roof. We are glad the team, especially the project manager, took great care of you and went above and beyond your expectations.
Review in Sumter, SC
I still have some issues with my shingles sliding on my roof. They said it needs to get to the sun. The sun has already hit them, and the wind and water can still get to them around the edge. I have not heard anything else from them.
Response
Home Genius Exteriors - Columbia Thank you for sharing your detailed feedback about Home Genius Exteriors. We’re glad to hear that the team who came out after your call was professional and handled the situation respectfully, but we’re sorry to hear that follow-up communication and the appearance of your shingles did not meet your expectations. We appreciate your honesty and will use your comments to improve how we ensure every customer feels fully supported after a project is completed.
Nathaniel R.
Response
Home Genius Exteriors - Columbia Thank you for sharing your experience with Home Genius Exteriors. We’re thrilled to hear that our team kept the job neat, communicated well, and delivered quality materials and workmanship. Making home improvement simple and stress-free is our goal, and it’s wonderful to know you were pleased with the entire project.
Cynthia R.
The professionalism used by the employees and their eagerness to assist in any way they can. They were friendly and very attentive and used patience when answering all of our questions.
Response
Home Genius Exteriors - Columbia Thank you for sharing your great experience with Home Genius Exteriors. We are so glad our team took the time to answer your questions, work hard, and leave your home clean while finishing the job in one day. Our goal is to make home improvement simple and stress-free, and it means a lot to know we went above and beyond for you.
Robert T.
I will indeed recommend others (No Veterans)
Response
Home Genius Exteriors - Columbia Thank you for sharing your experience and for recommending Home Genius Exteriors. We are glad to hear that our team provided great communication, strong workmanship, and a clean and safe job site from start to finish. Our promise is to make home improvement simple and stress-free, and we truly appreciate your thoughtful feedback and recognition of our team.
Review in Darlington, SC
Great!!!!!
Response
Home Genius Exteriors - Columbia Thank you so much for your fantastic review and for choosing Home Genius Exteriors. We always strive to “do the job right the first time,” and we’re thrilled that Adam and Alec made your experience so positive. Your kind words mean a lot to our whole team!
Review in West Columbia, SC
Response
Home Genius Exteriors - Columbia Thank you for your feedback and for sharing your experience. We’re glad everything went smoothly and that you’re very satisfied with the team’s work and the final result.
Review in Warrenville, SC
Response
Home Genius Exteriors - Columbia "Thank you so much for taking the time to leave us such a wonderful review — we are thrilled that every part of your experience went smoothly and that you are happy with how everything turned out! It was a pleasure working with you, and we truly appreciate you trusting us with your home!"
Review in west columbia, SC
Response
Home Genius Exteriors - Columbia Thank you for sharing your feedback and for your strong recommendation, we really appreciate it. We’re glad you were satisfied with the work and materials, and we also hear your thoughts on communication, organization, and value.
Review in Winnsboro, SC
Response
Home Genius Exteriors - Columbia Thank you for your feedback! At Home Genius Exteriors, we’re dedicated to providing top-quality materials and excellent service. We truly appreciate your trust and recommendation!
Review in Columbia, SC
Response
Home Genius Exteriors - Columbia Thank you for your feedback and for the strong ratings across all areas. We’re glad everything went smoothly and that you were happy with the overall experience.
Review in West Columbia, SC
Review in Darlington, SC
Response
Home Genius Exteriors - Columbia Thank you for your feedback! At Home Genius Exteriors, we’re dedicated to providing top-quality materials and excellent service. We truly appreciate your trust and recommendation!
Review in AIKEN, SC
Response
Home Genius Exteriors - Columbia Thank you for taking the time to share such positive feedback. We are happy to know you were satisfied with the experience, the work, and the value provided.
Rosalyn R.
Response
Home Genius Exteriors - Columbia Thank you for sharing your experience, and I’m truly sorry for the frustration and disappointment this has caused you. Your concerns, especially about the ongoing leak and lack of follow-up, are not acceptable, and you deserve clear answers and real action.
Review in West Columbia, SC
Response
Home Genius Exteriors - Columbia We’re glad to hear the installation crew did a great job and that your new roof looks sharp and was cleaned up well. We understand your concerns with the sales experience and appreciate your feedback so we can work on improving that part of the process.
Sarah H.
Response
Home Genius Exteriors - Columbia Thank you for sharing your wonderful experience with Home Genius Exteriors. We’re thrilled that Summer went above and beyond to inspect your attic, guide you through the process, and make sure everything was done right and on time, because our goal is to put customers first and make home improvement easy. We also appreciate your recommendation and are proud to have Summer recognized for her dedication and professionalism.
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