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Reviews 905
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Of 1000 respondents, 905 left a review.
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Recent reviews
Elizabeth T.
Response
Home Genius Exteriors - Cleveland Thank you for your thoughtful feedback and for recognizing the hard-working crew for their professionalism, politeness, and great cleanup. We’re also glad you had a positive experience with the sales team, and we appreciate your patience as the remaining items were completed.
Tom A.
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Home Genius Exteriors - Cleveland Thank you for your feedback and for sharing your experience. We’re glad you were satisfied overall and that the quality of the work and materials met your expectations.
Lindsay M.
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Home Genius Exteriors - Cleveland Thank you for sharing your feedback and for noting both the strengths and the areas where we fell short. We’re glad you’re happy with the work itself, and we also understand your frustration with the leftover materials and lack of follow-up after the job.
Steven C.
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Home Genius Exteriors - Cleveland Thank you for your positive feedback and for taking the time to share your experience. We’re so glad everything met your expectations and that you felt supported from beginning to end.
Karl O.
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Home Genius Exteriors - Cleveland Thank you for your feedback and for sharing your positive experience. We’re glad you’re happy with the materials and workmanship, and we appreciate you taking the time to complete the review.
Maryann B.
Never would I recommend this company.
They bombard my texts and emails with requests to fill out surveys so they can keep their 5 star rating.
Not going to happen here!
Response
Home Genius Exteriors - Cleveland I’m really sorry to hear about your experience and how frustrating this has been, especially with the lack of communication and the issues after your install. Your concerns matter, and we truly appreciate you sharing this so it can be taken seriously and addressed.
Review in Cleveland, OH
We've had issues since installation and even though they came back to fix it, we are still experiencing a leak. When someone said they would come by last friday to look, he never showed.
Response
Home Genius Exteriors - Cleveland Thank you for sharing this detailed feedback, and I’m very sorry to hear about the ongoing issues you’ve experienced after installation, especially the leak, safety concern with the water heater connection, and the lack of follow-through on scheduled visits. We take concerns like cleanup, communication, and unresolved service requests seriously, and this will be escalated so it can be properly reviewed and addressed.
Review in Wooster, OH
The workmanship and the processor going through all the paper work the guys were very good polight
Response
Home Genius Exteriors - Cleveland Thank you for your kind words about the team and the work done on your home, we are glad you had a great experience. We also hear your request for copies of your paperwork and warranties, and someone will follow up to make sure you receive them.
Ian K.
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Home Genius Exteriors - Cleveland Thank you for your kind feedback and for trusting us with your home. We’re so happy to hear everything went well and that you had a great experience from start to finish.
Victoria O.
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Home Genius Exteriors - Cleveland What an incredible story, and we are so grateful you picked up the phone that day because your home deserved to be protected and we are so glad we could be part of that! We will make sure John and Brandon both hear this because they are exactly the kind of people we are proud to have on our team.
Robert S.
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Home Genius Exteriors - Cleveland Thank you so much for the kind words and for pointing out that our team took care of that last little detail without any fuss — that is exactly the standard we hold ourselves to! We are really glad everything wrapped up smoothly and that you felt taken care of from start to finish.
Susan E.
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Home Genius Exteriors - Cleveland Thank you so much for sharing this, and we love hearing that your home is already turning heads with family and friends! We will make sure Brandon knows how much his responsiveness and care meant to you throughout the whole project.
Roland M.
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Home Genius Exteriors - Cleveland We really appreciate your patience with the scheduling hiccups along the way, and we are so glad everything came together beautifully in the end! It is wonderful to hear that you are loving the new look and that our team made the whole experience a great one.
Robin C.
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Home Genius Exteriors - Cleveland "Thank you so much for taking the time to leave us a perfect review — it means everything to us to know that you were happy with every part of your experience! We truly appreciate you trusting us with your home and hope you enjoy your new roof for many years to come!"
Tessa R.
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Home Genius Exteriors - Cleveland "Thank you so much for sharing your experience — we are really happy to hear that Jason and the crews took such great care of you and your home! It means the world to us that you felt informed, comfortable, and excited about the outcome of your project!"
Kimberly G.
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Home Genius Exteriors - Cleveland Thank you for your great feedback and strong recommendation. We’re glad to hear you were satisfied with the professionalism, communication, and the quality of the work, and we appreciate you taking the time to share your experience.
Benjamin F.
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Home Genius Exteriors - Cleveland Thank you for your great feedback and strong recommendation. We’re glad you were satisfied with the team, communication, and overall quality of the work, and we appreciate you taking the time to share your experience.
Leslie T.
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Home Genius Exteriors - Cleveland Thank you for your kind words about Nicole and the crews—we’re so glad you had a great experience overall and felt well taken care of. We’re sorry for the issues with the gutter crew and cleanup, and we truly appreciate you sharing this so we can make it right and improve.
Joseph T.
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Home Genius Exteriors - Cleveland Thank you for sharing your feedback. We’re glad to hear you had a great overall experience and appreciate your support and recommendation.
Joseph T.
Very professional and great crew
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Home Genius Exteriors - Cleveland Thank you for your feedback. We’re glad to hear you’re happy with the professional crew, smooth process, and the finished look of your new roof. We truly appreciate your support and recommendation.
William C.
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Home Genius Exteriors - Cleveland Thank you for sharing your experience with us. We’re so glad to hear everything turned out even better than you expected and that you’re happy with the results.
David C.
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Home Genius Exteriors - Cleveland Thank you for your feedback and for trusting us with your home. We’re glad to hear you were happy with all aspects of the experience, and we truly appreciate your support.
Dean M.
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Home Genius Exteriors - Cleveland Thank you for your feedback and for choosing us for your home project. We’re glad to hear everything went smoothly and that you’re happy with the quality and service from start to finish.
Tom M.
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Home Genius Exteriors - Cleveland Thank you for your feedback and for choosing us for your home project. We’re glad to hear you’re satisfied and that the team delivered strong quality and service throughout the job.
Karen J.
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Home Genius Exteriors - Cleveland Thank you for your feedback and for trusting us with your home. We’re glad to hear the team delivered strong quality and a smooth experience, and we appreciate your support.
William W.
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Home Genius Exteriors - Cleveland Thank you for your feedback and for sharing your experience. We’re glad the crew did a great job, but we’re sorry the extra calls and emails were overwhelming and appreciate you bringing that to our attention.
Steven C.
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Home Genius Exteriors - Cleveland Thank you for your honest feedback, and we’re sorry this was your experience. We understand how frustrating the lack of communication, long visit time, and cleanup issues must have been, and we appreciate you sharing this so it can be addressed.
Robert G.
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Home Genius Exteriors - Cleveland Thank you for your feedback and strong recommendation, we really appreciate it. We’re glad to hear Joshua, Greg, and the team kept you informed, worked hard, and made the whole experience a positive one.
Brian A.
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Home Genius Exteriors - Cleveland Thank you for your feedback and strong recommendation, we really appreciate it. We’re glad to hear the team delivered quality work, great cleanup, and that Corey Kemp made a positive impact on your experience.
Larry C.
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Home Genius Exteriors - Cleveland Thank you for your feedback, we really appreciate you taking the time to share your experience. We’re glad to hear you were happy with the work, communication, and overall care from the team.
Monica J.
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Home Genius Exteriors - Cleveland Thank you for your feedback and strong recommendation, we really appreciate it. We’re glad to hear Amanda and Nick provided helpful support and reassurance, and that you’re happy with the outcome of your roof.
Karen M.
Home Genius Exteriors was very good.
Response
Home Genius Exteriors - Cleveland Thank you for sharing such thoughtful feedback, we truly appreciate it. We’re glad we were able to earn your trust and that the team exceeded your expectations from start to finish.
Richard F.
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Home Genius Exteriors - Cleveland Thank you for taking the time to share your feedback and for your strong recommendation, we really appreciate it. We’re glad to hear you were pleased with the quality of the work and overall experience, and we also take note of your comments on communication and value.
Barbara C.
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Home Genius Exteriors - Cleveland Thank you for your great feedback and for sharing your experience. We’re so glad everything met your expectations and that our salesman provided exceptional service throughout the process.
Peggie N.
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Home Genius Exteriors - Cleveland Thank you for your continued trust and for choosing us again for your project. We’re so glad the team exceeded your expectations and that Nick and Tiffany provided such great service, and we truly appreciate your recommendation.
Christine W.
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Home Genius Exteriors - Cleveland Thank you for your great feedback and for trusting us with your project. We’re glad you had a positive experience, and we appreciate you sharing your note about the leftover shingles so we can do better next time.
John S.
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Home Genius Exteriors - Cleveland Thank you for your feedback—we’re glad to hear you were happy with the team’s professionalism and the quality of the materials used on your project. We also appreciate your honest input on communication and value, and we’ll use it to keep improving.
Curtis N.
Response
Home Genius Exteriors - Cleveland Thank you for your great feedback—we’re glad to hear you were happy with the crew, the materials, and the overall experience. We also appreciate you recognizing Nick for keeping you informed throughout the schedule and process.
Gwendolyn R.
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Home Genius Exteriors - Cleveland Thank you for your feedback and for sharing your experience. We’re glad everything went smoothly and that you were very satisfied with the quality of the work, communication, and overall service from the team.
Luther A.
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Home Genius Exteriors - Cleveland Thank you for your great feedback and for sharing your experience. We’re glad everything met your expectations and that Abe provided knowledgeable, helpful service throughout your project.
Chuck D.
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Home Genius Exteriors - Cleveland Thank you for your feedback and for sharing your experience. We’re glad you’re satisfied with the workmanship and the overall service, and we appreciate you bringing up the missing financial paperwork so we can follow up and improve clarity going forward.
Mary C.
Adrian M.
Response
Home Genius Exteriors - Cleveland Thank you for sharing your feedback and for the strong ratings across your experience. We’re glad everything went smoothly and that you were very satisfied with the work from start to finish.
Review in Southington, OH
They were quick, and they cleaned up well. They did a good job.
Response
Home Genius Exteriors - Cleveland Thank you for sharing your experience and for the strong recommendation. We’re glad the team worked quickly, cleaned up well, and delivered a great result, and we appreciate your note about billing so we can improve communication.
Francis F.
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Home Genius Exteriors - Cleveland Thank you for sharing your feedback and for the kind words about the team’s professionalism and support. We also appreciate your note about cleanup and will use that to help improve future job sites.
Clair R.
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Home Genius Exteriors - Cleveland Thank you for sharing your experience and for the strong recommendation. We’re glad everything was completed quickly and cleanly, and that you were happy with the final inspection and overall result.
Yvonne B.
Paul S.
Jacqueline T.
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Home Genius Exteriors - Cleveland Thank you for your feedback and for taking the time to share your experience. We’re glad everything went well and that you were happy with the service and results.
Linda P.
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Home Genius Exteriors - Cleveland Thank you for your kind feedback and for already recommending us. We’re glad you had a smooth experience and were happy with the window installation and overall service.
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