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Of 338 respondents, 316 left a review.
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Recent reviews
Ellen R.
Response
Home Genius Exteriors - Altoona Thank you for your wonderful feedback and for sharing how great your new roof looks. We’re glad you’re happy with the results, and we truly appreciate you recommending us to others in your community.
Review in Alexandria, PA
i perceived what the salesmen told us, was not the way it was concerning the loan. he told us we wouldn't have to worry because the loan would be paid off when we die. i asked several times and he said it would be paid off. i was under the impression that we have an insurance policy that would pay it off. not the case. our family will be suck ewith the loan to pay it off. was not happy. i don't like being misled.
Response
Home Genius Exteriors - Altoona Thank you for sharing your feedback and for explaining your concerns. We’re glad to hear the project manager and installation team were helpful and that the work itself met your expectations, but we also understand your frustration regarding the financing explanation and how it was communicated.
Denton S.
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Home Genius Exteriors - Altoona Thank you for taking the time to share your feedback. We’re glad you were satisfied and that the team delivered strong results while keeping things professional and organized throughout the project.
John D.
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Home Genius Exteriors - Altoona Thank you for your thoughtful feedback and strong recommendation. We’re glad the project met your expectations and appreciate you noting both the quality of work and the communication improvements needed.
Ken B.
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Home Genius Exteriors - Altoona Thank you for your feedback and for sharing your experience. We’re glad you were satisfied with the workmanship and overall results, and we appreciate you noting the communication concerns so we can continue to improve.
Gwen P.
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Home Genius Exteriors - Altoona Thank you for your feedback and for sharing that you were very satisfied with the workmanship, cleanup, and efficiency of the crew. We appreciate your comments about value and are glad your neighbors were impressed with the results and professionalism of the team.
Clyde W.
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Home Genius Exteriors - Altoona Thank you for your great feedback and strong recommendation. We’re glad to hear Parker and his crew delivered a professional, efficient job and that the final cleanup and inspection exceeded your expectations.
Eleanor B.
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Home Genius Exteriors - Altoona Thank you for sharing your feedback. We’re glad you had a great experience overall and appreciate your support, and we also value your note on communication as something we can continue to improve.
Review in Johnstown, PA
Home Genius Exteriors was very satisfactory. The people were polite and knowledgeable. The work was done very efficiently, and the clean up was very thorough. It's a good looking job!
Response
Home Genius Exteriors - Altoona Thank you for sharing your experience. We’re glad to hear you’re happy with the finished work, the clean-up, and the way the team handled everything. We also appreciate your kind words about Ron Turner and will be sure to pass them along.
Brian W.
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Home Genius Exteriors - Altoona Thank you for your feedback and strong recommendation, we really appreciate it. We’re glad to hear the crew was efficient and that Jeff provided helpful support during your experience, and that everything met your expectations.
Kathalene W.
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Home Genius Exteriors - Altoona Thank you for your thoughtful feedback and for recognizing the team’s hard work and communication throughout your project. We also appreciate you pointing out the safety and cleanup concerns, and we’ll use that to make sure we do better moving forward.
Joanne F.
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Home Genius Exteriors - Altoona Thank you for your great feedback. We’re so glad everything went smoothly and that you had a positive experience from start to finish.
Jo M.
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Home Genius Exteriors - Altoona Thank you for sharing your feedback and for recognizing Brad and Carlos for their hard work and professionalism. We’re glad to hear you’re satisfied with the finished project and appreciate you noting both what went well and where communication could be improved.
Phillip S.
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Home Genius Exteriors - Altoona Thank you for sharing your feedback and for the strong ratings on your experience. We’re glad you were happy with the work and overall process, and we appreciate your honest input on value and communication as we continue to improve.
Christa K.
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Home Genius Exteriors - Altoona Thank you for your kind words and for sharing your experience. We’re so glad you love how your home looks, and we appreciate your feedback on keeping you updated during the ordering process.
Joseph Z.
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Home Genius Exteriors - Altoona Thank you for your wonderful feedback and for sharing your experience. We’re glad the project was completed quickly and smoothly, and that you were happy with the organization and results. We also appreciate you recognizing Kevin, Erick, and the crew for their great work.
Mark K.
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Home Genius Exteriors - Altoona Thank you for your great feedback and for taking the time to share your experience. We’re glad you were happy with the clean up and that everything went smoothly.
Patricia T.
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Home Genius Exteriors - Altoona Thank you for your kind words and for sharing your experience. We’re glad the team worked hard and that you’re happy with the results from start to finish.
Kathleen W.
Done quickly
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Home Genius Exteriors - Altoona Thank you for your feedback. We’re glad you’re happy with the look and quality of the work and that the project was completed quickly. We also appreciate your note about communication and the remaining flashing item, and we will ensure that is addressed and improve coordination moving forward.
Terry H.
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Home Genius Exteriors - Altoona Thank you for your feedback and for the strong ratings. We’re glad you’re happy with the work and that everything turned out well.
Lewis A.
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Home Genius Exteriors - Altoona Thank you for sharing your feedback and for the strong rating across the board. We’re glad everything met your expectations and that you had a smooth experience from start to finish.
James W.
Please see the various answers below. I think they explain the rating.
Response
Home Genius Exteriors - Altoona We’re sorry to hear about your experience and appreciate you taking the time to share these details. Your feedback on communication, supervision, safety, and pricing is taken seriously, and we’re glad we were able to address the issues and deliver a final result you’re satisfied with.
Robert D.
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Home Genius Exteriors - Altoona Thank you for your kind feedback and for sharing your experience. We are glad the team delivered as promised and got everything completed on schedule.
Daniel C.
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Home Genius Exteriors - Altoona Thank you for your feedback and for sharing your experience. We are glad the work was done quickly and that Tyler C. and the crew took good care of everything, including the gutter fix.
Keith S.
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Home Genius Exteriors - Altoona Thank you for your feedback and for choosing us for your project. We are glad things went well overall, and we will keep working to make communication and workmanship even better.
Steve R.
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Home Genius Exteriors - Altoona Thank you for sharing such detailed feedback and for recognizing the people who helped guide you through the process. We’re glad to hear the team was helpful, professional, and worked efficiently from start to finish, and we truly appreciate your support.
Adam W.
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Home Genius Exteriors - Altoona Thank you for your feedback. We’re glad to hear you’re satisfied overall and that the team delivered strong workmanship and quality materials throughout your project.
Jared E.
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Home Genius Exteriors - Altoona Thank you for your feedback. We’re glad to hear you’re very satisfied and that everything went smoothly with strong communication, materials, and workmanship throughout your project.
Taylor C.
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Home Genius Exteriors - Altoona Thank you for your kind words and for sharing your experience. We’re glad everything turned out well and that the issue was fixed quickly, and we’ll be sure to pass along your praise to Eric.
Review in Pine Grove Mills, PA
The biggest thing was the contractors. The experience I had with them was all great, but I know a lot of places use third party contractors. I wouldn't recommend them to anyone unless they were still doing good work.
Response
Home Genius Exteriors - Altoona Thank you for your feedback and for sharing your experience. We’re glad the team, including the project manager and drone technician, provided great support and that you felt well taken care of throughout the process. We also appreciate your notes on cleanup and will work to improve that attention to detail.
Debra R.
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Home Genius Exteriors - Altoona Thank you for your feedback and for choosing us. We’re glad you had a great experience and appreciate your trust in our team.
Jewelean K.
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Home Genius Exteriors - Altoona Thank you for your kind feedback. We’re thrilled that everything met your expectations and that you had a positive experience from start to finish.
Review in Jerome, PA
The workers were fantastic, very pleasant and mannerly, and there were no issues. Everything was done the way it needed to be done.
Response
Home Genius Exteriors - Altoona Thank you for sharing your experience and for the kind words about the crew. We’re happy they took great care of your home and made the whole process easy for you.
Wanda E.
Terry W.
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Home Genius Exteriors - Altoona Thank you for your honest feedback and for sharing your experience with us. We’re glad Eric and John took great care of you, and we appreciate your patience as we worked through the issues to get the job done right.
Review in Cumberland, MD
Home Genius put a whole new roof on in one day! Amazing didn't think that was possible. Definitely recommend them doing work for you!
Response
Home Genius Exteriors - Altoona Thank you for your kind words and for sharing your experience. We’re really glad you’re happy with the work and that everything went smoothly for you.
Donna S.
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Home Genius Exteriors - Altoona Thank you for your kind words and for sharing your experience. We’re so glad to hear the team did a great job and worked efficiently on your windows.
Katherine B.
Yes, because of the completion of the roof replacement in one day.
Response
Home Genius Exteriors - Altoona Thank you for sharing your feedback. We’re glad the roof was finished in one day, and we’re sorry about the nails and the delay with the final yard clean-up, as that should have been taken care of.
Matthew B.
Heather H.
Mark T.
Response
Home Genius Exteriors - Altoona Thank you for your positive review and for taking the time to share your feedback. We truly appreciate your support and are glad you had a great overall experience with our team.
David W.
This place is only open for trainings. Went here one day and found out the hard way.
Response
Home Genius Exteriors - Altoona We’re very sorry to hear about your experience and the safety issues you encountered. Thank you for sharing the details—we take this seriously and will review the situation to address the incomplete work, cleanup, and communication problems.
Review in Rawlings, MD
I like everything that is why I gave a 5 Star ranking.
Response
Home Genius Exteriors - Altoona Thank you so much for your kind feedback — we’re thrilled everything met your expectations. We also appreciate your note about the questionnaire and will keep it in mind for future improvements.
David B.
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Home Genius Exteriors - Altoona Thank you for the great feedback — we’re happy to hear everything went so well from start to finish. We truly appreciate your trust and are grateful you took the time to share your experience.
Donald R.
Friendly and not pressured
Response
Home Genius Exteriors - Altoona Thank you for sharing your experience and for the kind feedback. We’re glad you felt comfortable throughout the process and are very happy with the work, and we appreciate you recognizing Ron for taking the time to answer all your questions.
Maggie K.
They showed up early and worked hard all day to finish
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Home Genius Exteriors - Altoona Thank you for the great review and for sharing your experience. We’re glad you were happy with the hard work, fast pace, and the way Brad communicated, and we appreciate your note about the nails so we can do better next time.
Kathy B.
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Home Genius Exteriors - Altoona Thank you for the great review and for choosing Home Genius Exteriors in Altoona for your new roof and gutters. We are glad Matt and Brad took great care of you and that you feel confident in the quality of the work, because our goal is to make home improvement easy and built to last while putting customers first. We truly appreciate your trust and recommendation of Home Genius Exteriors.
Curt H.
I would recommend Home Genius. I have a 3200 sq. Foot roof and they completed it in one day Looks great
Response
Home Genius Exteriors - Altoona Thank you for the great feedback and for taking the time to share your experience. We are glad everything went smoothly and that you are happy with how your roof turned out.
Jessica P.
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Home Genius Exteriors - Altoona Thank you for sharing your detailed feedback. We’re glad to hear the gutters are working well and that Mike provided friendly, knowledgeable service, and we appreciate your comments about improving communication, scheduling, and post-installation cleanup.
David D.
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Home Genius Exteriors - Altoona Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re thrilled to hear the crew’s professionalism and the cleanliness of the work exceeded your expectations, because our goal is to make home improvement simple and stress-free. We also appreciate your recognition of Tyler and will make sure any remaining items on your list are addressed promptly.
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