Thank you again for your excellent customer service and for being so patient with my son, Jace. Your team’s follow-up and communication aligned with my expectations and made the entire experience truly worthwhile, and worth the tip.
Overall great customer service many options to choose just wonderful
I came in for my final fitting, the pants given was too small.. then I was given the right size but the wrong style.. I was told to come back a different day to pick the new pair up. When I came back to get the new pair, I could not find a time to try it on because I was rushing out to drive to the wedding in LA County since I was a groomsman.
The pants were again too tight on the legs and I was uncomfortable the whole time in front of people. I did not like how I looked.
When I explained the issue to the clerk when I returned my suit, she did not know what to say. I wasn’t looking for a refund but some sort of show of care to improve. She had an awkward grin which I figured was from her feeling awkward.
I never have worn a tux before and the one I was fitted for fit just right I looked incredible I would recommend Friar Tux they treat you well.
The staff at Friar Tux in Temecula are very nice and courteous. Very helpful, polite and the service is great.
I rented a tux for my wedding, the person that did my first measurements put down the wrong size for the shirt, the jacket sleeves were about 6 inches too short. I was not told that pants that come with tuxes doesn’t have belt loops so my pants were loose my whole wedding. My groomsman all had to bring their jackets in to get fixed. My brother in law needed a 50 inch jacket and got a 44 inch. 3 people came from out of state and didn’t have much time to deal with these issues. I have no problem with any of the people serving us at the store. All of the people were very polite, attentive, and listened to everything. The issue was getting everything in the wrong size and also not being told that tux pants don’t have belt loops. I assume not too many men know that, the people that work at friar tux should make it clear that tux pants don’t have belt loops. Again I had no problem with the service. The employees were great to deal with.
Great service and high quality suits. Better than men’s warehouse
The staff that greeted & helped us were Amazing!!!
They were all young & energetic, and so very pleasant!!
I will highly recommend Friar Tux to everyone!
The entire process was so smooth, from beginning to end
Thank you for making something we thought would be stressful…a delight.
Sincerely
Frank & Cheryl Ormonde
Age 74 & 70 😊
Made choosing the right tux for the occasion and made it fit perfectly for me. It made it easy and simple with out stress. Staff was friendly and patient for the tux I needed to make me look good and feel comfortable.
The customer service is horrible, they are unprofessional and act as if your bothering them when you have questions
The staff here are super friendly and every time I've gotten a suit here it fits perfectly. High quality items and very helpful people make this place awesome.
The staff is very friendly and helpful. I’ve rented before and recently purchased as well.
EVERYONE at the store was super friendly, professional, respectful and efficient even when busy. Thank you Friar Tux Temecula for your superb service for our community
Fitting was so quick and professional. The shipping and return feature was so convenient.
Chris was excellent with helping to pick a style, take measurements, and then pick up the tux. We were so impressed with him and will be back due to his customer service and professionalism.
Don't have them ship clothes to home. Clothes come wrinkle had to take to cleaner to have press.
Friendly, polite and professional staff
Customer service was excellent. I was fitted in the Northridge, CA. store and was able to arrange final fitting and pick up at the Temecula, CA. store. It was a great and seamless experience from fitting to pick-up. Staff at both locations were friendly and super helpful. They made me feel comfortable and relaxed and provided helpful suggestions and ideas. I would definitly return in the future and recommend this store to others. THANK YOU!!
Fast and great fit
Great service. Manager and associate were very understanding of my personal situation and made accommodations
Everything was great, since I got my measurements shipping all was really smooth. I looked like superstar.
I liked having the tuxedo sent by mail and returning by mail.
Pants did not stay up. Shirt was wrong size on pick up. Had to switch to different shirt.
Easy process and great customer service
The customer service was top notch the representative that took our order and measurements was so well informed, helpful and caring.