Everything was perfect once the trousers were properly measured.

Had to come back 2 more times via Uber as wrong pant size , wrong pant length was provided as final fitting pickup - thank goodness tried on before leaving - staff very good and accommodating to correct problems - definitely loved the final tux - but was disappointed had to come back twice and incur extra transportation costs to finally get it right -
Unfortunately , never offered a discount or partial refund for mess ups ? - Thx

Absolutely easy to use and very efficient in getting an adjustment made.

No complaints here! 👍🏻👍🏻

The selection at the this location seemed limited. The staff didn’t greet right away. When I came in a second time there were three staff members sitting in the back while one was helping a customer. I waited for about 5-7 mins before another staff member asked one of them help. Mind I can see them sitting in the back room and I’m sure they saw me as well.
Other than that the service was just ok.

We rented a tux for my son’s prom, and unfortunately the experience was disappointing. The pants constantly fell down because there was no way to properly adjust the fit, which made them very uncomfortable to wear. To make matters worse, the pants ripped in the crotch when he sat down on prom night. The shoes also caused painful blisters after only a short time wearing them.
I will say that the customer service was friendly and helpful throughout the process, which I appreciated. However, for the high price we paid, the quality and comfort of the tux were not what we expected.

No more then an 8

More time for returns, cheaper rental rates, and more information about what *isn't* included with the rental before it's too late.

Staff was always extremely kind and made the process of selecting a suit very easy and smooth.

On December 26 I was measured for my suit. I told the employee to save the measurements and that it was for the Classen wedding . Luke and his dad came in the on 12/27 to be measured. I found out a couple of months later that the
Measurements were never saved or given to Luke. I do not live anywhere near San Diego and that is why I came in in December while on vacation. When I called to explain what happened I expected some type of compensation for the problem.
I went online and did the measurements. I found the size recommended was incorrect it said I would need a 38 regular and I remembered from December that I was a 40 regular. It was also incorrect on the pant size. I am glad I was to remember. I was not impressed with the online experience also I was told I would receive a discount since it was a group. I was not to figure out how to save online so that Luke could do the group discount. So I had to pay full price.
Two weeks before the wedding
G the suit was sent to a friend that was 75 miles away from me. I could not receive any deliveries where I was working. So my friends drove the suit to me to make sure it fit. Fortunately it did fit. Because of the lack of compensation for the problems I would not recommend your company to anyone.

The store stinks very bad, jacket didnt fit first 2 times, had to go back to store third time. Poor job

Quick and easy shipping. Helped with getting the size just right.

Everything fit great and the delivery was fast and on time.

Size too small the first time. Didn’t receive a belt,had to borrow one from a friend. Just really brutal

Fit well! Delivery was on time! Beautiful wedding in puerto Vallarta!❤️👍

I have used Friar Tux rental several times over the years and I have never been disappointed. I do recommend to others who may need a suit or tux and will continue to do so.

Great

Tuxes for great, and the attendant who assisted us, Ariana, was amazing! Super friendly and knowledgeable

More information prior as to what suit we will be recieving

Very convenient.

Fit was perfect

Everything worked perfectly. From shipping to fitting. Could not have gone better.

The manager was awesome— she helped get me set with my order and make sure that all my stuff fit, at the same time she was training her new associates who also did a great job. Thank you!

Guy was phenomenal. Very helpful, friendly and welcoming. I've never had such a good experience from start to finish at a tuxedo rental place! He deserves a raise/promotion! I got fitted and in and out of there day 1 in 15 minutes. My tux fit perfectly and the process was just very smooth and easy. 10/10 will definitely be spreading the word that Friar Tux is the place to go!

My suit bag was broken. Never received email about my suit being dropped off.had to call three times.store people were nice