Awesome service from the moment I walked in the get measured to the fitting day! Made me look like a celebrity! Awesome
Fitting was quick. Shipped to my home
Perfect fit.
No info given as to how to place the studs and cufflinks in the otherwise hidden button holes on the dress shirt; at least 3 other men in our event group had the same complaint when we met up at the time of the event.
Great service!
Everybody there was very accommodating service with a smile they know their product they understand their people. If I need a tuxedo again this is the first place I would go
We went to the Downey location and Victoria was our customer service representative. She was amazing.
Great assistance getting my son ready for graduation. It was fast and super helpful.
How the Suit was designed and how the establishment was well mannered but also the amazing employees and how kind they were able to help out what Suit I needed including the size and that they offer such great services to there customers I recommend this place 100/10 awesome place to get suits.
Great customer service especially from the assistant manager
IT WAS GREAT - THANK YOU
The fitting experience was such a great session. Friendly, Fast & Polite.
Customer service was excellent!
Have rented a suit twice from this location and absolutely love the attention and service received.
All of the staff were very friendly and understanding. We were taken by Max and he was very helpful with picking out a suit for my prom. Would consider going back again for another purchase!
I like the top notch customer service I receive from all team members. They always make me feel like a VIP. Thank you Friar Tux Team.
It seems like pickup days (Friday/Saturday) are less staffed than drop off days. Kyle was great at managing several clients but I opted not to try on during pickup because of the wait. When I was getting ready on the day of the event I noticed that in inside seam on one of the legs had an inch opening. I tried calling the store to try to get it fixed but it was already closed. Needless to say, I was self conscious about the opening getting bigger during the event or people noticing the opening. Perhaps better quality control is needed. Kyle was very professional and apologetic.
Quality tux and great customer service service, Victoria at Downey store did a great job.
Good workers who help me with my fitting.
I rented a pair of shoes and they were so uncomfortable and stiff. I got a blister on my heel from wearing them.
Overall it was not a positive experience. I got measured in Covina and then I picked up in Downey. The day of pick up I got the wrong size shirt even though you guys measured me. So I needed a replacement. When I got dressed at the wedding venue the next day I realized the pants had a hole under the right front pocket and luckily I had black briefs or you would have been able to see the hole. I had to take time to call Downey to let them know of the hole so I wouldn't be charged. That took away from being in the moment of my best friends wedding. The shoes were very uncomfortable and you offer no wide options for flat-footed people like me. I watched my friend get married as a groomsman standing there for an hour in pain. Again, for the $200 or so I paid, I was very disappointed.
Good service and reliable
It was fast and easy and accurate. Have been there 4 times and have never had a complaint about it.
Very friendly & courteous staff. Ill definitely return for my next event
Had a fabulous experience. I had a few suits in mind. The associate brought them out, which allowed me to decide on y suite. He made some suggestions on tie color and presto, I had a suit. Very easy process. Thank you for making my son's wedding a success!
The employees are very professional, helpful, and work to make sure you are satisfied with your rental. They did a great job!