Well. At the Moreno Valley location the young guy working was professional and thorough. But, in the end, every guy in our wedding party had clothes that were too tight. There were guys swapping shirts and having stuff delivered to other store locations near the wedding venue last minute. Honestly it was stressful. This was the Das Ullrich wedding.

I requested my suit be delivered to a specific location, but when I arrived, I was told it wasn’t there and that I’d have to wait until the next day. After leaving that location to work, I got a call saying my suit had actually arrived just not the coat. The whole process was unnecessarily frustrating and required multiple trips just to get everything I paid for.

When I finally received the rental, the shoes were in very poor condition so I asked for another pair and they were just as bad. I wear dress shoes regularly, so I understand they aren’t always the most comfortable, but these were extremely worn out and uncomfortable. For over $200, I expected much better quality.

What made the experience even more disappointing is that I was in a wedding a few months ago, and we purchased our entire outfits from Amazon for about half the cost, with noticeably better quality and comfort. The convenience and value simply weren’t there with this rental experience.

I hope improvements are made to inventory management, communication, and the condition of rental items, because customers have plenty of alternatives available today.

I was very pleased with the quick turn around your staff were able to resolve our little mixup with the color for the in law jackets. It happens. But to fix in two days, and ready at our final fitting. Very thankful for your service.

Great service, very fast and friendly employees

I live in Northern California and you don’t have any locations here. You’re very inconvenient especially when the first measurement session was wrong and I had to drive a total of four hours back-and-forth, back-and-forth to deal with this tuxedo. Ridiculous that you don’t have a relationship with any clothing store in the Bay Area.

zero stars.

Everything went smoothly

The personal was very professional, the tuxedo fit perfect, received many compliments. I would definitely recommend 10 out of 10.

The Service and how quick it took.

Outstanding customer service that makes you feel fantastic. The order was processed fast as well. Great people Great product.

Friendly, fast service & no issues with exchanges.

Excellent customer service and would recommend to anyone needing a suit. Superb service

awesome and super friendly

Quick service and convenient.

The whole experience was made easy thanks to the employees that helped on every step of the process.

Customer service was excellent and professional, tuxedo was on point and met expectations. The pick and return and quick and easy. Would definitely go again!

The associates at the Moreno Valley store were very helpful. Took time to make sure my son's tuxedo fit well.

The entire staff we encountered was extremely helpful and kind. Great service

The employees were friendly and helpful. They did not hurry us and there were enough people working that multiple customers were being helped and everyone seemed satisfied. The store had a professional clean comfortable feel to it.

Amazing Staff and great quality tuxedo's. I can't believe they had my rental done OVERNIGHT! I will be returning here for my future needs.

Definitely last min type of guy I needed a tux for a wedding the next day the manager at the location was very polite asked me what my size was and color took my measurements picked out a variety for me to choose from I was in and out in 30 min I highly recommend going here from the time I walked in to when I returned the tux the staff were phenomenal

Jenna was amazing at helping me choose the right suit and did the alterations and everything

Customer service was great

As a Larger individual, It was not available to rent me a suit. I understand that logistically it is not feasible to keep loads of larger attire around. But they did accommodate me with a tailored suit to match the rest of the wedding party, that I could purchase. I already had a black dress outfit, a grey suit in my collection, but now I can add a blue suit to my wardrobe. And that is better than a one day use.

The people were nice and knowledgeable and accommodating.

I bought my suit here and everything was off. Despite doing measurements my jacket was 10 sizes too small. I had to reorder the jacket and it took another week. I was strapped for time. When I was in the shop I was told to try on their shirt instead of the one I bought but then when going home my shirt was 2 sizes too small. Even after the new jacket came in the shoulders were too tight