They could be more communicative; however, they did an excellent job and corrected mistakes in a timely fashion.
They did an outstanding job and were professional. They indicated the time when they would be there, how long it would take, and adhered to that schedule for a relatively complex task. I was impressed by their professionalism, knowledge, and expertise.
Elemental was very easy to work with.
Straightforward approach to bidding the project. Conscientious installation crew open and accommodating to reasonable requests. Clean and efficient installation.
They did an excellent job, completed the work on time, and communicated very well.
Elemental was professional throughout the installation. They made sure all the components we contracted with them to install were operational in a timely manner.
Multiple install problems. Multiple missed appointments. Multiple site visits needed. Poor project management with improper handoff procedures across crews.
Competitive pricing and a professional, responsive, knowledgeable, and friendly project team. Elemental Energy was a pleasure to work with!
Elemental Energy was great to work with and we are very pleased with our system.
Better status updates on scheduling the install and follow up after install.
Overall, very pleased with the entire process. I asked the salesperson to be as much as an advocate for me as he was for his company. They were able to adhere to the schedule and the were no major suprises along the way.
With PGE increasing electricity rates it only makes sense to produce your own using the sun. You can count on solar energy not running out any time soon
Communication was key for me. Elemental was responsive to my inquiries.
Elemental Energy was responsive, had a fair price and answered all my solar questions. Their team from sales to install was great to work with. Having solar on my roof is awesome!
The whole experience was great and the communication from all staff across the board was great. Initially working with Spencer was really nice as we'd talked to a number of other solar providers and he was very helpful, friendly, knowledgeable and patient with us as it was a decision that took us a while to make. He was super responsive and answered all of our questions and helped put our minds at ease for any worries. I've heard of colleagues and others online having horrible solar installation experiences and was a bit worried but was so pleasantly surprised at how wonderful our entire experience was.
Gave me options when the Battery supplier was unable to deliver in a timely fashion . Keep to the schedule they set up. Cleaned up as they went along and worked out issues with PGE.
Elemental Energy was very competitively priced, communicated clearly, and delivered on time.
The Elemental team were easy to work with, polite, knowledgable, and thorough.
Good job of answering my many questions and concerns. Professional installation. System working as it should. They took care of a problem with door latch to Tesla Gateway 3.
Each person on the elemental team new their roles well and communicated clearly. They worked closely and flexibly with our travel plans.
Elemental did a good job to install our battery system. The schedule was within the original expectation, even pulling in to an earlier date when an opportunity came up. They also provided good support when some operational issues occurred later, resolving them.
They were professional, responsive, and respectful of our house.
I worked with Spencer for the better part of two years before pulling the trigger. He is a very knowledgeable representative on all things solar. He worked with me through the various options and was patient with me through the entire process. I ended up with a great system at a great price. The installers were great, the pm was on point, couldn’t have asked for better.
I would recommend Elemental Energy LLC to a friend because they are honest and open in answering all of my questions and there is no high pressure sales pitch, which I appreciate.
End of 2024 install between Thanksgiving and Christmas is always challenging with any project. Elemental Energy LLC made everything easy as possible and the project was completed on time, on budget with no call backs.
Staff is very knowledgeable and worked well with both ETO and PGE.
Great to work with.
Other than the long delays for permitting and schedulingwith no update everything was great
Elemental made the solar process so easy. They covered the design, permitting, installation, and inspection. I hardly had to life a finger, and the install got done early!
Elemental Energy has been so easy to communicate with. They were so patient in explaining things to me on a level I could understand. I never once felt pressured. They gave me multiple quotes for different sized systems. They happened to have a day open up in their schedule and they got my system installed on the Monday before Thanksgiving!
Pricing was competitive, and the team at Elemental Energy was communicative, friendly, professional, respectful, and responsive. I've already started talking to my neighbors about using Elemental Energy for solar projects on their houses.
They did good work, but the project management left a lot to be desired. If I had friends that were looking for solar (I don't, and probably won't in the future...) I would probably still recommend them. I would warn them about the communication issues and tell them how our project went down (and how long it took).
Aaron Bredl explained things well, and answered all my questions. I appreciated the proposal they generated comparing my electricity consumption vs. solar production. They kept me well-informed of progress and wait times.
I am really happy with it.
Our experience in working with Elemental was positive throughout the process, from first evaluating our capacity, to installation & follow-up. They will get the job done for you in a very professional manner.
Everything went very smoothly and was a great benefit to going energy efficient
Elemental Energy LLC was very professional.
I would recommend Elemental Energy to a friend with the caveats about communication shared below. I think that armed with that info, any friend would have an excellent experience, and I hope Elemental took our criticism to heart.
The team at Elemental Energy are aces in every aspect of their work. We are more than pleased with everything they provided— professionalism, courtesy, friendliness and a top notch job.
Elemental understands the challenges of installing in Multnomah County and helped navigate them successfully.
The workmanship was excellent.
I had an amazing experience working with Spencer at Elemental. He listened to my needs, took a consultative approach, was low-pressure, presented me with facts when I asked questions,
Great company to work with.
They were incomparably professional, thorough and quick, and most affordable by far.
Easy to work with. Open and upfront about costs and timeline.
Allie, our salesperson, was spot on from the beginning to end of our project. The installation crew was highly professional throughout the 2-day installation and everything went smoothly.
Yes. In fact I have done sol
Elemental Energy's communication and making the customer a priority could improve!
Kevin is very reliable and knowledgeable.
I had a great experience with Elemental Energy. All levels of management were easy to reach when needed and Elemental Energy quickly and effectively addressed and resolved problems. Jobsite was left clean and workmanship is excellent. Elemental Energy installed 24 solar panels and 4 batteries. The finished system works as intended.