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Leave reviewWe have been in business for over 40 years and used many appliance companies in the past, But since We started using Kieffers I have never had a bad experience with them, My contact is Katie she is very knowledgeable on old and the newest product and aware of codes her concern is not only in making... more
They were hands on and very helpful. They answered every question. They were clean and neat. They were respectful of my home. They made a horrible experience tolerable and made us feel better about it.
Problem of condensate pump line leakage was resolved at service visit, but is now leaking again. Will need to schedule another appt to fix this issue. Disappointed this is happening again. Very disappointed this has happened twice on a new unit installed in July 2017.
I didn't know who they were so I took a leap of faith from Sunrun. They did a terrific job. A week later we had torrential rains and not a leak in sight, so I believe they did the job very well.
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