I've used Dorglass for several years, suddenly it seems that the quality of employees work has dipped and I was about to change to a different vendor. Technicians work was shoddy, left gaps in newly done screen frames and thought that was acceptable...where bugs could get in due to the gap. We had to have that window done about 3 times, I finally said not to send that person to our building anymore.

It took nearly five weeks. The salesmen "forgot" to place my order. Pick up was insulting as three men walked away from me to continue to conversation without even acknowledging my presence. I even brought the broken window in and picked it up but still paid the same price as if you had sent out an estimator.

Always knowledgeable, professional & timely

Highly recommending Dorglass. Excellent, professional estimator and installer. Saved thousand of $$$$ by repairing windows vs replacing them.

The crew was polite, on time and had the work done very quickly. The work quality was excellent

Working on a major project in our building with so many facets from communication with owners and management to installation and clean up. Mike and Brad are pleasant and talented. Owners are happy and praising them. Dusty has been the lead organizer and all is smooth and going just great!

Our condo association only uses this vendor and I am unsure what the scope of Dorglass’s services are outside of my application to refer to a friend. It did seem like the wait for product took a while but this seems to affect most businesses these days. That being said I was very satisfied with the end product. Have had window replacement and a screen door replacement by this company.

Dorglass is easy to work with from the scheduling to getting the work completed. They provided clear communication and showed up as scheduled. It makes life easier.

Ordered wrong size window 2 different times and had to wait several months for reordering before if finally got installed

On two separate installs, they both were terrible.

See comment on #10.

Their timeliness needs work, and they need to make sure they order the right window pane the first time.

They did a good job installing the doors. It was quick once they started.

It took them three unexpected visits to get it completed. It was almost six months. They did good previously.

Well, there was one issue that I have been waiting for them to call back on. They did a good job when installing the glass, but I called the company back and told them that when they installed the glass, they had to do some pounding on the metal doorframe, and a bunch of paint got chipped off on the metal frame. I reported that back to them, and I never received a call back from Dorglass, so I am not happy with that. The technician said that it is our responsibility to paint, which I don't think we should have to—I think they should come back and fix it. They are the ones that did it. The glass is installed properly, and they did a nice job of installing, but he just said that it's not their responsibility to take care of that, and I totally disagree with that.

Window replacement/installation went well. Porch door/wall replacement is ongoing issue that estimator seems to not be able to give me a solution or a quote- waiting for 2 -3 months now - just for a quote. He doesn’t return calls when he says he will.

Dorglass always does an amazing job. They are prompt and professional and my go to vendor for windows.

Workmanship was acceptable and complete.

They were very professional.

The PO was ignored for months. No one ever returned calls. Very few emails were ever returned. I talked to a different person every time. No accountability or responsibility whatsoever. When a quote was finally sent, you missed the deadlines for delivery by over 2 months. Once the order was finally ready, then you couldn't deliver? You couldn't tell me you didn't have a dedicated shipper at the time you wrote up the quote? This was a failure by every level of your company. Start to finish a headache. This was nearly a year processes. Based on this experience, I would never recommend them.

They have a slow response time.

Benjamin Stacey and Blake are good to work with. I enjoy our relationship.

They were very responsive and very respectful of residents homes.

Quick service, very responsive, and friendly.

They took forever for the repair to be done.

We use Dorglass throughout our company. They are our go-to glass company. They are always prompt, deliver quality work, and are reasonably priced.

Phil Wasniewski was really quick to respond to me, and the service has been really good quality for me and my company.

The team at Dorglass was recommended because they'd worked with windows in my building before. My windows weren't staying open on their own, and they're oversized and a little finicky, so having someone who knew what they were doing was important! The entire team was a dream to work with, and the repairs they made were fast and high quality.

Dorglass is the best and the only company that I would use.

Dorglas provided great scheduling. They were very professional, fast, and provided high-quality work.

Dorglass was very timely and very professional.

Professional, efficient. Service guy was great.

They are responsive and do great work in a professional manner. Dealing with Chris and Chad makes projects run smoothly.

The work that was done was just fine. The estimator was prompt but then after I prepaid, a month went by and I heard nothing. When I called I was told someone would get back to me. No one did. After several tries I was told they were very busy and apologized again. When they finally came the work was fine and the installers pleasant.

They are a good company. I have worked with them in the past.

Dorglass and the company I represent have done business for many together. I can confidently state that they provide far better service than their competitors.

They provide great communication and service.

I really like working with Dorglass. Thank you for everything. I really like how it looks on my property, and I am so happy.

My experience was very positive. They were responsive, friendly, honest about what needed doing, affordable and timely. Would definitely recommend to others and will call them again should I need their services.

I have worked with Dorglass for over ten years, and they are great! I don't have any problems with them; they show up on time and get the job done!

Everything was so smooth and I knew exactly what was happening every step of the way.

Dorglass provided good and quick service.

Dusty takes good care of us.

The company is always 100 percent efficient and sufficient!

Excellent and Professional Service.

Professional service, prompt response, smooth transaction, and quality service. I am very pleased with the end results. The salesperson gave a professional recommendation for the part to install that will last a long time and save us money down the road.

I am likely to recommend Dorglass to a friend because they were great to work with and very accommodating.

Dorglass has been a good vendor for us!

I am likely to recommend Dorglass to a friend because they are very professional and efficient.

They are great at getting back to you in a timely fashion. The guys they send out are absolutely amazing.