The doors aren’t as good of quality as I would have liked or thought for almost $17,000.
Very professional
They were on time, very professional and easy to work with during the installation process.
There was a misunderstanding in the expected dimensions of the shower and Rite Window made sure our expectations were met.
Good communication, on time, great product
The finished product is beautiful. Everyone we dealt with throughout the process from the planning to the installation to the followup was courteous, professional, and helpful.
Sales representative was very professional and thorough. Installation team arrived right on time, went through a materials checklist, and completed the job nicely in one day, and cleaned up the mess before leaving. Balance due was exactly as stated. Final product looked even nicer than I had expected.
Lack of communication from office
Wondered who I contracted with
We have many friends who are in our age bracket, and are looking to refurbish their bathrooms. We are giving you the highest of recommendations.
The new step in shower exceeded our expectations both in quality and beauty. It is also much safer than the tub it replaced. My wife & I are closing on 80 years of age.
Got suckered with the old bait and switch on the "Lifetime" warranty. Initial install was delayed after they had told me they had received all the parts, and was informed on the day of the install they didn't have the right base and had to postpone. This delayed my floor contractor from finishing up my floor install as well.
Professional and proficient
Your service was great and your technician were the best
On time, professional and respectful
Excellent communication from the very beginning and throughout the process. We're professional and did a great job
The wrong showerheads was installed and they damaged the new wall when installing the shelf.
The team that did the installation was professional, neat, and considerate.
Did a good job workers were excellent
Quality is excellent!
They were prompt, efficient, cleaned up all their mess, and very friendly!
Some wrong pieces were sent. Minor glitches that were remedied within a week.
From our sales rep, Kyle, to Junior and Matthew our installation experts they were all excellent. Really neat and respectful of our home. Install was done with precision and the reveal was astounding. Arrived promptly at 7:30 and finished at 4:30. Kohler brand speaks for itself. The people who represent Rite Window are exceptional. Highly recommend.
The crew that came was professional. Claude K. and his associate ensured the area was protected explained the whole process and ensured it was completed well.
Everyone we were involved with during the entire process were wonderful. We were extremely happy with the time frame from discussing what we wanted, to the materials being available and the installation completed. The quality of the material is excellent.
They did exactly what the said they would do. Kept in contact always were available and went above and beyond to please us with the details. We appreciated a great job well done and a quality product .
I would tell people to RUN. Have had a terrible experience
Very professional, answered questions,very clean and tidy
This company is very great and reliable, the only reason I gave a 8/10 is because of the pricing. The work is top notch with very fast team workers but it’s very pricey.
Quick, courteous,clean service.
Fast response to quote request
The installers were professioonal and neat, and went out of their way to make my experience good.
The floor in the shower is very slippery. When I brought this to their attention, they offered to apply a non-slip coating free of charge. Two things: one of the key selling points of the walk-in shower is safety. A very slippery floor flies in the face of that. Second, if they can apply a non-slip coating after the fact at no cost to me, why wasn’t it applied in the first place?
I had a great experience. I highly recommend this company.
Soup to nuts everyone was on point. Excellent service from everyone.
Sales appointment and installation went really well. Sales was comprehensive, install date turned up sooner, and whole deconstruction and installation was completed in under six hours.
The team arrived on time and worked until the project was finished.
There was good communication regarding the schedule and installation. The installers were professional and did a great job.
I had a walk in tub installed. Being in a mobile home this wasn't a normal job. The installers handled every hurdle professionaly. I worked in the remodeling business for many years and I know great workmanship. Thanks for a great job!
Great experience , great product , great installers
Beautiful job.
Im 5"2' my husband is 6"2'. Upon completion of work, installer proudly let's us know he raised the shower head 2 in. REALLY, by the time that water reaches me it s so spread out that I can hardly get soap off my face! So surprised, he consulted with us on every other aspect of installation, " location and height of shelves/ grab bars,etc. But not raising height of shower head!
They needed to come back for an issue, but I am very happy with the final outcome
I liked the quality of the products. The installers were very pleasant and professional.
The product seems durable and looks great.
Installers did a professional job
The workers were respectful and professional. They consulted me when necessary but otherwise got on with their work.
Great job on all aspects of the project
The team that installed, the windows was professional, and they had great attitudes
The entire experience was great. The sales man showed up 10 minutes early , he was not high pressure and we were comfortable telling him we had to think about it. He followed up and we told him yes. He gave us a date and the workers showed up right on time on that date. The work was done the cleanup was good. I would highly recommend.,
I have already recommended Rite Window 3to three friends!