I only go to the Bryan Y for the group exercise, specifically Alex's Zumba on Friday nights. I used to go to BodyCombat on Sundays, which was my FAVORITE class, until it fell off the schedule when John left. I heard that would be replaced with another instructor, but that never happened. The primary reason I don't use the Bryan branch any other times is the recurring HVAC issues - using the treadmill or elipticals in the Fitness room can be uncomfortable. It has been better in recent times, but with Alex taking time off, I didn't have much reason to be at Bryan.

Straightforward gym, user friendly as a first time user, great location

It’s a great place!!!

Classes are routinely cancelled.

I love the Y. Best gym for the $

Cleanliness of locker room. Ick!

Maintenance of the entire facility needs to improve. Steam room, showers, broken toilets, and the list goes on

I would like the heavy weights to be moved away from the shared wall with the yoga studio so we do not hear grunts and weights slamming on the floor during yoga class.

Keep hand sanitizers working.
Put signs up reminding people to wipe down equipment. Treadmills need work.

When members log a complaint about a staff there is no follow up from management. So why would my opinion matter?

The workout area is nice. But you guys are absolutely terrible at making the classes work on time or at all. The Body Pump class has been canceled dozens of times and even the digital version typically doesn't work.

You guys need to work on improving your operations making sure if you're going to schedule a class it actually happens on time

There are very few exercise class offerings.

I like the atmosphere at this location. Also the staff is friendly and very helpful.

Multiple lessons were canceled due to the weather and they only made up 10 minutes.

Just the age of the facility and the distance is too far, a pool in the area near whitsett would be ideal

Improvement needed in the following areas:
Notifications when classes are canceled
Virtual class prep: all staff should be knowledgeable and virtual classes should be loaded without being asked
The lockers room…always a leak. Why are all those lockers reserved? Furniture upstairs is disgusting
The Y is a perfect example of disparity. Spears demographic would never tolerate the state of the Bryan Y. As a result, they have more instructors, better offerings, equipment and facilities.

Everyone at the ymca is so friendly

I go to this ymca because it is close to my house. I like to swim and also use the fitness center. The pool is not well maintained and is often broken / randomly closed / or cloudy. The showers are in bad condition and the drains don’t work - many of the soap dispensers and towel hooks are broken. The suit spinner is usually broken or malfunctions. The weight room is nicer than the pool, but rules aren’t in-forced (like not dropping weights) and maintenance is slow (like the water fountain and treadmills). I travel for work and go to Ys all across the US and NC - this one is in the worst condition of any that I have visited and many of the other Ys I’ve seen are in older facilities.

Unattended teenagers that take up the equipment by sitting and socializing for 30+ minutes without using it, yell over their headphones, don't follow basic gym etiquette. Barefoot or adults only wearing socks in the weight area and on machines. It's never addressed by staff if anyone is even in the wellness center to begin with.
An adult man filming me and having a teenager film me and then harassing me when I asked him not to. This was brought to the staff's attention but he continues to stare me down in the gym making me uncomfortable every week. I like the gym when these things aren't happening which is less than half the time, so unfortunately 5/10.

The locker rooms and showers need to be much cleaner and the showers need to drain properly which they do not. The curtains on the showers need to slide instead of sticking. And the mold on things needs to be cleaned off. There is no reason for the place to be filthy.

The guests and staff are friendly and supportive, however the building is definitely showing its age and is in need of improvements.

Mostly I swim at the Bryan Y. The lap pool is wonderful and I can always get a lane! However, the steam room in the women's locker room has been out of service for several months with no indication when it will be repaired. I have also spent about a year taking Body Pump classes on Saturday mornings. The equipment is extremely old and honestly pretty gross. I've switched to taking those classes at Spears. It makes me sad because I really do like the Bryan Y.

The instructors are priceless. The friends you make at YMCA are also priceless.

I am really enjoying it so much making new great friends and having fun in workout classes and doing other things for fun.

Still waiting for someone to go thru the machine and what we how to achieve at the Y.

Please do more pop up pickleball events on Saturday.

Likely to recommend

Like the epiqment that you have in the gym

Very helpful and friendly people!

The main weight rack has been missing a 60 lb dumbbell for several weeks now and hallway family locker 19 is continuously full despite saying "Day use only".

It is a great bargain and a wonderful experience

The prices are reasonable, especially since I don't have annual fees like many of the budget gyms do with as many or more facilities. The crowd of the gym also feels non-judgmental and the environment feels stress-free.

The center I like the facility I like the fact that it's centrally located however there are so many facilities that are newly built and are larger

It's an older building although it has most of the facilities you would like. When repairs are needed it often takes a long time, ie, sauna, faucets, curtains, etc, and locker room maintenance could be improved.

However, it has a very vast list of programs and options, the staff is friendly, and just a wonderful world of socialization for all ages.

You did not disappoint. I do not have any family members who could enroll in Bryan Y Aquatics

Amanda is attentive and knowledgeable. She cares about the needs of her clients. She's the best.

I have had a personal trainer for about 3 yrs. It is a phenomenal bargain and a great experience that I am sure has extended my life expectancy. My trainer takes great care of me and shows serious concern for my wellbeing.

Cheer camp was fantastic!!! Can't wait til next year. Wish there was a year-round activity!!!

Very nice facility clean great programs quality instructors and very knowledgeable staff

The people at the front desk always greet me so nicely.

Great value for your recreation dollar, so many fine and unique programs

The Pool was not very kid friendly for younger kids.. and the changing rooms were extremely outdated and somewhat oxidated.. needs a lot of upgrade… we just went for the pool… I don’t really have an opinion on the rest of the place..

Unfriendly staff. Typical Gen x lack of warmth and engagement. Please understand this is not everybody. There are a few staff members who are very friendly.

We like to scheduling game locations

Coaches

The staff is pleasant and knowledgeable. I appreciate the maintenance of the facility.

Update the online schedule immediately when changes occur in a class schedule and make the front desk aware of all such changes in a timely way so that (1) the front desk knows if a class is going to be held and can properly advise members when they call with questions and (2) members don't show up expecting to attend a class with an instructor only to wait awhile, determine the instructor isn't going to be there, and have to go in search of a Y employee to assist members in setting up a remote workout. Also, clean the floors in the workout rooms more frequently.

Room for improvement: I went to this gym to attend a group class and there was no staff in the room to teach the course even though the app showed that the class was not cancelled. After waiting with another person to see if the staff member was late no one else arrived. After talking to several staff members someone finally offered to put on a video for us to follow. I do not regularly attend this gym so I do not know if this regularly happens. The staff that put the video on was friendly but not knowledgeable about what equipment was needed to do the class. After the staff member left us the video started and told us what equipment we needed but flashed too quickly without time to collect the equipment. We didn’t have access to a remote to pause the video.

Pop up pickleball play opened but closed early . I had to practice only using wall as everyone left and not even court available

Personally greeted at desk. Great class instructors. Feels like a kind safe place.