Quick responses, easy to communicate with
First, let me start with the good. Garrett, the project manager was a joy to work with. The project was delayed several times. Not a big deal. Now the bad. After the team did the work it seemed it was left up to me to determine if they did the job correctly. My frustration is, "Why is the customer having to be responsible to make sure the work was done correctly?" It seems logical to me that the company would want to thoroughly inspect their work and make sure it was done correctly. They had to come out 2 times to fix things that I thought were not done correctly the first time. Garrett seemed to agree. Then, a few days ago I was on my ladder and noticed some additional issues that should have been caught by the installers or at least someone who did an inspection of their work. The issues are gaps where water can easily get in and cause water damage at my roof line. However, since I signed off on the work, I guess it is up to me to fix the mistakes and pay for it out of my own pocket. $18,000 is a lot of money. I am happy to talk with someone.
BlueSky is so good to us. Responsive - love the daily updates- and very caring.
Would refer them
If I could leave a negative star review I would. This is a company that is comfortable with zero accountability or follow through. The Project Manager and his Supervisor both passed the buck and blamed their own construction crews for the months of delays and mismanagement of materials. When we FINALLY had an installation date, they expected me to supervise their teams to ensure things were “installed correctly” instead of providing that supervision themselves. I am not a construction manager, but apparently neither are they. From the incorrect information they provided as to the multiple rescheduled install dates/ times that I had to take off work, the materials left in the driveway exposed to rain, and the numerous unreturned calls and texts with requests for information, BluSky only ever threw their construction crews under the bus and accepted no responsibility themselves. If they’re comfortable with continuing that business model, I cannot warn you enough to find someone else for your home reconstruction project!
The entire crew is very professional and knowledgeable.
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BluSky is a company that answers the phone, replies to communications, shows up when they say and gets the work done. I've dealt with too many service companies that don't check those boxes, so I am very happy with BluSky.
Very thorough and expeditious.
Very professional and reliable
Responsive, thorough, excellent communication, problem solvers!
NA
Very responsive and helpful
Great experience with everything overall.
Communication and knowledge is top notch.
They did a very nice job with the drywall and the carpeting of my condo.
I do not want to leave a comment.
I would highly recommend BluSky due to their efficiency and professionalism. They did not over-promise and got done what was expected.
Professionalism, caring and their communication with the process and what was going to happen.