Fantastically bad at the execution. I would not trust this company to do any work for any reason. Living with the kitchen they signed off on, makes it clear that neither expertise nor human compassion factored into the work. The cabinets are sub par, and are not a one to one replacement to previous (damaged) boxes. A kitchen is a workroom. They have made everything harder to do there. We had to capitulate to several inadequacies to get a working kitchen after more than two years. Just this bare fact should be sufficient to have anyone avoid this company.

Exceptional workmanship, exceptional communication, and timely work completion!!!

Just remember, ATI doesn't work for you. They work for the insurance company, and they do not care about your claim.

They were really attentive, communicative, and I am satisfied with the work they've done overall.

The work was done well, except there was minimal communication with the guys doing the job because they didn't speak English, which made it a little difficult to communicate. Other than that, they did a pretty good job.

It took almost 2 years to complete my bathroom…

I was very pleased with the complete restoration done by ATI. I was treated respectfully and had constant contact with Sarah. They are a friendly company that took time with me to explain and finish the work. In the event I ever have need they will be my first call. Thank you all at ATI.

On time with equipment. Removed water damaged floors and focused on drying rooms

Terrible communication. It's been more than a week since I've heard from ATI or any progress has been made . My apartment is a mess and I have no idea when work will continue or be complete. My daughter wants to visit in two weeks and I don't know what to tell her. I called several days ago to ask if the portable AC could be removed, so I could have access to my balcony and fresh air, and haven't heard a work out of you. By the way, I'm fully paid up.

I have been very disappointed in both the quality of work, and the timeline. Trey Cochran the assigned project manager. After over year and half my project is still not completed, All of my alternative living expenses ALE money, was used up, during beginning 6 months. I was told my project would be done in approximately five weeks, in this timeline there were nine weeks passed with no one at my property and Nothing was done toward completing my property repairs, that was before 2024 hurricanes which delayed my project further I was informed by Trey, delay so ATI could help other people. I am now using Credit cards to pay for housing, as all ALE money is exhausted, Damage occurred 3/11/2024. I’m still not back in my home and I have no money remaining and I have to pay to rent places.

Too many forms to sign. My Mother taught me, “if I cannot say anything nice don’t say anything at all”. But ATI is persistent! Your guys talked about going to Lowe’s to get more supplies, but they ended up dealing with the situation with what they had. Photos! The window was not completely covered.

Actual work performed was fine. Project was held up for months with a project manager that didn’t follow up

Original start date of 1/15/25 with time frame of on or about 6 weeks for a job that could be done in 2 weeks (and the 2 weeks is being generous). The job began on 3/17/2025. Job completed on 8/8/2025. The first of 3 project managers (PM) assigned to my contract was a consummate liar. He started lying from the get-go by telling me couldn’t start because permit hadn’t been approved. Not true. I went to the Pinellas Park permits office and the permit had been approved 2 weeks prior and reason didn’t yet have permit, was permit fee had not been paid. The first of many many lies from that PM. The second PM was as useless as the first but wasn’t caught in any lies. Started the job 3/10/2025 with subcontractor, Swish, doing the work. The PM did not manage the project. The subcontractor supervisor did not adequately supervise or check on the work of his employees. This added a great burden on me, for there were tasks that had to be done over, 2, 3, 4 and even 5 times. Examples are many.

Multiple failed timelines/rescheduling, extending the job past its deadline.

Poor workmanship

Not following the scope of work. Just wanted to get in and out as fast as possible.

Unprofessional representatives.

Again Communication and Respect to paying Clients. Our time is valuable too. For me to take off going to the office and then the guys don’t show up was upsetting.

Very disappointed that we had to pay ATI's paint contractor, Bogle Smart Build, 590 dollars out of pocket in order to get them to complete the painting of our flooded living room walls (north and east walls) when ATI had designated only the south living room wall for repainting, and to replace the bathroom sink which they removed in order to replace the cabinet and which was found with a broken stopper mechanism on our patio floor. (It is not known how the stopper was broken but the sink had to be replaced.)

Did a bad job on hooking up my hot water heater they hooked it up wrong and I had to call another company and pay 1500$ out of my pocket

They did an excellent job in a timely manner.

Will not recommend this company for any work. Lack of responses to any problems, hired contractor tried to leave the project after multiple months of not having the work completed with around 6 people coming to look at the project. Crews broke our drier then only replaced the top the drier with no sense of possible replacing the entire drier. Then when crews came to fix the drier they were watching YouTube video on how to fix the damaged piece. Then wires were left exposed on the drier. Lack of personal engagement due to project being small. People who did come were only at the house for 5-10 mins then left with minimal conversation or review of the work supposed to be done. Company would call my wife and I multiple times after multiple conversations advising the money was supposed to be coming from insurance (this went on for months.) Overall horrendous experience.

They had great response time, good communication, and involved us in the decision making.

The fast response communication and wonderful customer service.

We initially placed our trust in ATI, hoping they could help us recover from the devastating loss of our home due to Hurricane Helene. One of the main reasons we chose ATI was our original project manager, who was empathetic, understanding, and seemed genuinely committed to helping us navigate this challenging time.

Unfortunately, it became clear that their team was overwhelmed with too much work, and we were caught in the middle of what appeared to be internal turmoil. We were informed that our project manager had been removed from our project due to complaints we allegedly filed—something that was entirely untrue.

It took months to receive the quotes we were promised within two weeks. When we finally did receive them, they were incomplete, and despite assurances that revised quotes would be sent promptly, they never arrived. Additionally, the first phase of our demo ended up costing $3,000 more than the highest estimate outlined in the initial signed scope, with no explanation provided for the discrepancy.

We are left now to start over in our search for a contractor 3 months after the storm and still forced to live outside of our home with our 2 children.

I would only recommend for water mitigation. Nothing else has happened since the hurricanes. The insurance Company closed my case with a payout significantly smaller than what the repairs are projected to cost.

We are very pleased ATI

ATI was prompt, professional and provided excellent water mitigation services.

Excellent from start to finish

An inspector from ATI arrived on time, briefed me about what he would inspect and photograph. It was a through inspection.

The project is not complete. It hasn’t been started other than emergency hanging of Visqueen where the siding blew off. Please expedite the project with Brian

Quick, very professional

It was absolutely a horrible experience, and they still owe us $100.00 dollars. They ruined our house. They dropped cabinets and broke our tile floor.

Came 8/28/24 referred by AAA Ins., put 4 fans to dry the flooded closet and part of the garage. Came every day to check. After 3rd day, came picked up fans...checked and find the walls still humid....still picked up fans and left. The explanation given to me was nonsense from them as well as AAA. AND till today 9/13/ 24 I have no carpet back in the closet nor floor boards installed again. AAA as well as ATI SHOULD BE A LITTLE MORE EMPATHETIC in cases of elders.

It was a very busy time. I was very pleased with the work they did.

Good job. Quick and efficient and thorough. My name is Jean Wilson. My husband is deceased.

Job is not completed

my house sat vacant for 4 1/2 months approximately and nothing was done other than when they took everything out in the first 2-3 weeks. told me they needed paper signed. I signed them left them where they told me to leave them. They couldn’t find them and they were sitting on the counter and then they did the permits in october and did them incorrectly that took more time 5-6weeks and I was told that I could change a wall and the cabinet person had the cabinets done for the way we wanted our kitchen and they never told me that I was going to have to pay a certain amount and would happily payed for it. but never told me till i asked about electric and wall, so it ended up costing them more because the cabinet guy had to redo them to the same way they were . I was frequently ignored and not told anything I had to call constantly and then because I told the guy that you know my son-in-law so aggravated over this crap he’s ready to beat something buddy up just in talking and they “said oh we take threat seriously and blah blah blah and so then they started treating me like crap and continued lying and my insurance was going to run out because my house just sat there with nothing being done, I told them you get my house going or I am going to get a lawyer and you guys will pay my mortgage and for housing and then supposedly they did. They didn’t do all of what was on the quotes and they kept after me to sign the end paper sign the in paper saying that it’s done and you’ll get what we didn’t complete back in a check and my daughter $500 William Sonoma pots and pans that had been sitting on top of one of our pieces of furniture for the longest time disappeared and I brought that to their attention and that the fact that it was stolen because they were inside the house and locked and they said will $500 do? I still haven’t received that money but yet they had some nerve to come after me for my co-pay when I had made it way before they ever completed my house to say I called several times and emails sent text trying to get that money that was owed to me that they swindled for my insurance company and still haven’t received anything not to mention the hard time they gave my insurance company when they would ask for information they would drag their feet it is the worst experience ever in my life and I would never ever recommend this company because I even called the main office in California to voice my complaints and to Tampa and not one person in that company would return my calls to talk to me this company is very unprofessional and I don’t appreciate it one bit how they treated me and my family nor how they just let my house sit there and nothing being done for months had me displaced my pets were displaced so no I would not recommend them again.

They were very polite and very professional. They were fast, efficient, and gave phenomenal service.

Excellent workmanship and skill set. The worker was very impressive and professional in every way.

They did outstanding work.

Nightmare.

I have already sent enough comments to them.

They showed up on time, did the work, and were nice.

They were very disorganized. I never knew when the job was going to start or be finished. They came out with the wrong materials at the beginning of the job. When asked to replace it with the correct materials, the workers showed a very bad attitude and started throwing materials around.

Poor quality of work.After placing the new roof, they didn't remove the nails from my yard putting my kids and family at risk of injury! Leaks continued for 4 months before they responded to fix them .Their workers were drinking alcohol on the job and having a daily party on my roof!!! So unprofessional!!At no time,There was a supervision from a licensed manager!!!!!!I would not recommmend them to my enemies !!!!!!!!!!!!!!!

The beginning of the process was extremely stressful. The person in charge could not have cared less. This was my experience, everyone has a different experience.

I enjoyed working with American Technologies. They did a quality job on my kitchen remodel.

I wouldn't recommend them because I had such a hard time with them.

Without hesitation would recommend ATI , Jeremy lead the team throughout the process and exemplified excellent communication and project management.