We were 95% happy, but we had one last repair that wasn't up to the standards of the rest of the work. It was a sub-standard repair of a seam of carpet.

Timely, courteous. professional, clean, quality workmanship. Would hands down hire ATI for a next repair or project.

They showed up on time, showed up when they said they were going to show up, and they bought some Gatorades for my kids, which I thought was very thoughtful and very nice of them. They didn't have to do that, but they did, so that made my kids feel comfortable right off the bat and made me feel good that we got the right company.

ATI completely failed to respond to the USAA request for the restoration. They did the demo, but they never got back to me or USAA regarding the restoration, so our house sat completely demoed with no restoration for well over a week before I could get a different vendor. They literally would not respond to text or phone calls from me or USAA.

Promt, capable, good communication.

Took two months to complete job because project manager dif mog order vanity in timely manner.

Courteous and knowledgeable staff

Professionalism

Very little communication throughout the process. It's been a month since anything has been done at all to fix my house. It shouldn't take months and months to get your house fixed. Absolutely horrible company to work with.

It took forever to finish and I am still waiting for carpet guy to come finish stretching the carpet

They were helpful and completed the job .

They were. veery prompt in getting out to actsess the situation. Very nice guys. Put everything back in it's place. Dusted,swept,mopped.

Prompt and excellent craftmanship.

Crew are very professional and did quality work

Staff was very professional and courteous. They were meticulous in their work, isolating the work areas in order to keep rest of the rooms clean.

Antonio is extremely good at coordinating & taking care of clients in face of difficult circumstances

I think ATI Restoration does very good work, and I think their work is first class!

We have worked with a lot of contractors, this was in the bottom of companies we have worked with.

They have good customer service.

The overall experience was great. Responsive, professional, caring from all staff we worked with.

ATI was very responsive and courteous to our project. ATI assistance was great.

The communication was not fantastic.

They just do great work.

Not sure I would have the opportunity to refer a friend; a colleague would be more likely.

Easy to work with completed job fast.