great experience working with Brittany and Allie!

1) "To be built" homes should allow for some options... Example: As a tall senior citizen, I requested high profile toilets. Melba, the VP Sales said she would check on it... but came back with a "not possible" response... so now, I have to remove both toilets in my home and replace them with high profile ones. Also, I requested eggshell paint throughout the home instead of flat paint... again, I was told not possible. Flat paint does not wear well... the builder should recognize this and allow a homeowner to upgrade. I was willing to pay for both of these upgrades but the answer was still "Not possible"
2) I have had a reasonably pain-free experience so far with my new home... however, the horror stories I have heard from multiple owners of spec homes in Cades Bluff give me cause to worry. I reserve further comment until my 1 year inspection and experience with the warranty company.

Friendly and helpful

I would definitely recommend a Ashton Woods Home. I believe my neighbors feel the same.

Very professional people at AW. Well made homes and the community when finished will be great

For what we paid for the house & little amount of space we actually received is disappointing. Also, the front office

Well built. Construction details excellent.

We liked the location to All of restaurants, doctors, dentists, chiropractors,, family, hospitals and other important services that we need, since we are new to the area.

Homes are decent, the builder has been selling to too many rental companies.

I had an issue with the electricity, and Ashton Woods Homes (Nashville) was never able to make the correction. My AC also gave me issues. At the moment, the AC is running, but it is a temporary fix. They said they had to order a part to replace it. I have been waiting for 2 months for the part that needs to be replaced.

The quality of the plumbing work and the pipelines was not good.

Honest people, did everything they promised.

Lack attention to detail…paint overspray, walls now square, vents are not level, etc.

Ashton Woods Homes (Nashville) has good quality products.

yas yas yas ❤️yas

The quality control is poor.

Bought a new build 2026 & dishwasher was not installed properly so the floors flooded, walls and island damaged by water. Warranty company taking way too long to get anything done. Not a great experience.

My two week in my new home, Hot water tank was not working, went to a family's member home to bathe and wash clot My home is a new built, however, to due the on going construction digging up ground for a sidewalk with at the end of property, my home began to fill with ants through out my unit. My refrigerator was installed with scratches on the door, I had to wait my first month for a new install of a replacement door. There is a huge blue ink or paint spot on the outside window pane that will no come out, which I will have to repant over. There is a spot on carpet that wa made by the cleaning service prior to moving which I'm going to have to live with or get the carpet replace.

Quality. Customer Service.

Plug placement not conducive for hiding cords without looking out of place and just ugly

I visited another builder in the area and was close to signing a contract when I ran across Ashton Woods. I was impressed with the quality of the neighborhood, amenities and rules governing the new neighborhood. I’m glad I chose Ashton Woods

We have had a great experience at Ashton Woods. We’ve needed minor fixes, consistent with typical new builds, but we love our home and have had only positive experiences with Ashton Woods staff.

There has been an electrical issue in the house that still hasn't been resolved. The answer was not to upgrade the lighting in the house. Miserable. And it makes no sense to have something on one break trip things from another breaker.

We have encouraged others to check out our Smyrna neighborhood!!

The quality of the homes and buying experience has been very positive.

Excellent services

The house is beautiful and built to be functional.

The community, build options, lot sizes, everything is a really good value.

Materials used and workmanship is awful. I would not recommend based on tenors 2 factors.

We are in a town house in Stewart's Glenn. Home Is built great. No Issues in the year we have been here. Team is very attractive to any concern we have had. I would definitely recommend Ashton Woods to anyone looking for a well built home.

First, my new home is fantastic! One-story, really nice layout, beautiful flooring and carpets, exceptional paint job inside and out. I'm ecstatic! Second, the Ashton Woods associates were all extremely knowledgable and very thorough in their work and in keeping me notified of everything during the buying process. They always responded to calls and emails quickly, and I'd say they all went out of their way to make sure I was satisfied with my new home prior to closing. The walkthroughs were extremely thorough and all issues, which were minor, resolved before closing. I would definitely recommend working with Ashton Woods to buy a new home, they will ensure that you are satisfied.

The quick response on all our needs

If they put carpet on the steps, they'd get 5 stars.

Alot of dishonesty and difficulty in the process time up to closing. Kate, was very malice and rude to all parties (me, my lender, my loan orignator, and etc..)involved. I had to reach out about her to the corporate team. As a first time home owner it was not an pleasing experience. On the other hand, post move in, Brian has been great in atleast making sure things are taken care of in real time. To make this right offering some compensation for the troubles would be great.

There have been a few issues but they were immediately addressed

I love my new home!

We have been living in our home for 1 year and we love it. We had several warranty issues arise during the year. All have been resolved to our satisfaction. Our neighborhood is charming and we have the best neighbors here in Smyrna.

I would not recommend and definitely would not buy another Ashton Woods home.

Build quality is average.

There were a lot of things wrong with the house that was a part of the construction. No insulation on top of the bonus room; the back door jam had a hole in the jam; the Front and garage doors do not open the correct way; nail pops and splits in the corner walls and openings throughout the house. There is a warranty request done prior to the year end for the nail pops and splits wall splits but the company that is supposed to fix the problem will not schedule to fix the problem.

Highly recommended! Ashton woods makes my dream home come true! Very professional service, smooth and easy Mortgage process, quality and beautiful home. Thank you All Ashton wood team for doing amazing job!

Yes

The personal touch is what sold me. Having the phone number of the builder, and all questions answered in a timely manner. Would recommend to anybody.

I have nothing but great things to say about Corey and his crew. Would most definitely recommend due to builder and crew.

The people at Ashton Woods Stewart’s Creek are wonderful and so fun and easy to work with……Brittany, Dustin and Brian always so helpful and attentive!

So, during the sale and after those experiences were completely different.

Your selling agent was untruthful or grossly ill-informed.

Everyone has gone above and beyond to address issues I have brought up.

Our salesperson, Kristin has been amazing to work with throughout the entire process. Jimmy was very responsive, transparent and helpful throughout the process as well. They both answered every question that I asked with very little delay. Which surprised me, their responsiveness and transparency was a breath of fresh air and made the entire process so much more enjoyable.

After one and a half of moving to my new home. All paint including kitchen, walls started peeling. Even the caulking around the frames of the home has cracks in it.
The paint which it was used for the kitchen cabinets is not stain removable, every time my wife or I try to wipe off just water it turns that area to a black stain. And when I called in texted Jamie the person who is in charge, he is not not responding to me.