Not changing contact mid engagement, follow through with communication. We had roofers show up with no notice the day before.

They lady they sent out was rude. As soon as she introduced herself she put in ear buds so any time I tried to talk to her I would have to say it 2 or 3 times to get her attention. Then when I tried asking questions about damages she never went near she just dismissively said "yea I got it". She came out on a Saturday and said they would get the estimate to my insurance on Tuesday. It took them 14 days and 3 phone calls to get it sent in. The manage did call to apologize and said they had it it just didn't get processed. Then when I got the estimate through my insurance she had put the wrong material down as my roof. She had 29 guage corrugated when I actually have 26 guage 1 in AG panel.

They were very quick with their responses. They listened, and answered quickly, when I asked questions.

I am not likely to recommend Apple Roofing to a friend because the workers left cigarette buds and chicken wing bones all over my yard, almost killing my dog. Also, they haven't fully completed the siding, the reimbursement of a damaged exterior light.

Can’t leave a review yet cause the job is not complete.

The person who did the siding did a good job, but I’m still wondering about the money I am owed, Safeco and Apple can’t get this sorted out , I’m owed money for the shutters, glass and a over payment of deductible

I was told permits were pulled for my project but ultimately were not. When my local government and I inquired about the permits to be paid they declined to pay them. The work itself was good although they did drop some debris into my house through a skylight window. Luckily I was home and able to clean it up.

Subs were not top quality

Tim with Apple Roofing is so organized and helpful

The roofing crew was great but the siding crew was horrible.

My neighbor saw it, and they liked it, and they just got the bid. We will find out in a couple of weeks. She is a real estate agent, which could be really good for them.

This is in relation to the first time I used them a few years ago to replace my entire roof. They did not give me notice that I should remove breakables from an upstairs shelf in my game room. When I arrived home, 8 vintage collector's glasses had fallen off and shattered from the shelf due to the roof installation. I asked for the crew to replace the glasses and they refused.
Also -I expressed concern that some of the shingles have not laid flat and had a buldge and I was told that they would go flat when temps got warmer. That has been over a year ago.

The roofers destroyed our gutter guards when removing the roof. We discussed this multiple times with our Apple consultant. We were assured it would be taken care of. We were contacted again after winter weather to say Apple was sending a handyman to put the guards back on and we would be responsible for paying for it. We again shared that they had been destroyed in the removal process and there was nothing to put back on. The consultant assured us many times it would be taken care of but we failed to get those statements in writing. Our fault for not making sure. Apple’s fault for not writing it up or giving any discount for the destruction of our property. Very disappointing!

The roofing job itself was good. It will cost us $3500.00 for this issue.

The professionalism of the company representative and the workers that replaced the roof

Chris Danielson did great for us. The Roofing and gutter crews did very well also. All new installs look very nice

I have always dealt with Fred Williams. He's always worked with me and the insurance company to get things approved and moving along. I would highly recommend him.

Fred came as soon as I called and his guys were here the next day. It wasn’t a large job but he took care as if it was.

We had a few leaks after the roof was installed. I called and had pictures. I still have not heard when they are returning to fix the stains in my ceilings. The did return to look at the roof on the outside and put in a few extra nails.

I thought that they did a great job. I really appreciated the help getting the subcontractors in line with the chimney sweep, gutters, and dealing with the insurance. Tim Wilkerson was extremely diligent in working with the insurance company.

Paul Krielich was extremely helpful every step of the way.

I would highly recommend Apple roofing to anyone needing these services

They are very thorough.

I think all companies should be monitored because things change.

Apple Roofing did a great job.

The crew was really good, as was the salesman. Everyone I dealt with was good. They got the job done, and I have no leaks that I know about. The salesman picked out the color of the roof, and everyone says its perfect. He was very good. He came back and checked on them, and he was working on a house nearby.

First experience with Mr. Larry Gaither. He was courteous, knowledgeable and professional. Quality workmanship from start to finish. Arrived as planned, completed work in one day, and cleaned the area like they were never here.

Ernie McCush was very good to work with as he explained and answered every question. Apple/Ernie was flexible when we decided to re-instate something that we were originally were not going to do. The garage door company Apple uses was the best.

Fred was incredible to work with and helpful through the entire process, was professional and went the extra mile.

Initially the process was very smooth and quick and we are mostly satisfied with the overall work. However, it took 2.5 months to complete the rework that was needed due to damage caused during the tear off. Communication during that time was very poor and felt as if we were just being kicked down the road until we gave up.

Our adjuster was amazing. Made the whole process so easy. Scheduled all the different people necessary to get the job finished in a timely manner.

The roofers did an excellent job on the roof but did not care at all about our plants,bushes or water faucet around the house. The faucet got broken off and small tree and all 3 bushes was destroyed. Our salesman Ernie made sure it was fixed and replaced at Apple expense and I was happy at the end. Other than that it went smooth.

Good customer service from the representative!

your sales person refused to give us a quote, and just kept saying you guys would do it for amount of insurance. then when final bill came you guys said we owed more. ended up cost us 1800 plus gutter money.

They did a quick job. Dusty, the salesperson, was always in touch and kept me updated.

Nathan was a good representative.

Apple Roofing did a good job.

I dealt with Dom Genari, and he did a great job, was informative, answered all questions, and made a difficult time a great experience.

They were not useful at all. The whole situation was just a lot. I'd climb up on my roof and do it myself before letting them do it. That is the honest-to-God truth. It took forever. My roof was damaged from other issues, but they refused to fix that either.

Knowledgeable, experienced and efficient

They were recommended by the insurance company. When the roof was completed, I had it inspected by an inspec
tor and 2 roofing companies. I could see nails sticking out from various places. They all agreed that the nails used on the ridge rows were too short and did not go far enough down to secure it properly. Apple came back out several times and kept nailing down the shingles that were loose or had the nails popped out. The insurance company said they were going to have an inspector come out, but changed their mind. I had to accept it as is and I fear that in a few years there will be problems with the 40 year roof. They kept telling me it was under warranty, but not for that many years. They left marks on my exterior walls that had been painted within the past year. As a realtor, I have been involved with many roofs being replaced and the work was never questioned by an inspector or other roofers. Over the years, I have had replacements on my own homes and had good experiences with the work being done properly.

I would recommend, if someone asks.

Imo Recommending these crooks to my worst enemy would be too cruel. Gas furnace flues were left disconnected inside attics on two of the six roofs. Imagine the lawsuit if carbon monoxide poisoning had injured residents!!!

Very prompt and good workmanship

Looking back we thought we would have had better results with a local company.

Very stress full experience. Lots of unnecessary damage to my house.

Terrible company will never use or recommend.

The installation crew from Apple Roofing did a great job! They cleaned up after themselves, and I did not find any nails in my yard or driveway.

They did a wonderful job and I'm glad that I got it done. They got it done quickly.

Apple Roofing had horrible customer service and left our house an absolute mess. There were nails, trash, and shingles everywhere and the flashing was installed incorrectly on multiple corners. One gutter was not installed as well, and the list could go on. They did a terrible job in my option.