Be more flexible in upgrades and minor changes.
Very friendly people, easy to work with.
Great house in a nice neighborhood. Love the layout.
I love being able to meet a diverse group of friendly people and hope to get them better.
Especially happy to have my son, daughterin law, and grandson living on the same street.
Exceptional Process staff. and home
The sales office is great. Everyone does a very good job. I love living here and am very satisfied
Working with Stateson Homes has been an exceptional. Every effort was made to ensure a seamless experience. From sale to close everyone was communicative, kind and attentive. We feel great about the quality of our home and the thought that was put into the overall experience and product.
No ability to customize townhome
Excellent customer service
The quality of the build was excellent. The team was very responsive to any questions. We got weekly pictures and updates of the construction.
Justin has been wonderful to work with on the 1-year warranty repairs. Everything that I was concerned about is being addressed and repaired/replaced up to the level expected for a new construction home. The entire experience from touring the model home all the way to this 1-year mark has been excellent. I couldn't be more satisfied.
Exceptional products and customer service
Denny and team made everything easy
Sales Manager - Denny took the time to show us multiple model homes (even ones out of town). He was knowledgeable, patient and walked us through every step of the process. If I could give more than 5 stars I would!
John, Brenda, and Marshall were all available, helpful, and good communicators
Likely To Recommend - Already own a villa and I’m now building a house. Great company to work with.
I would like to recommend Stateson Homes to any of my friends and family. They made the process really easy and transparent in every part of the construction and delivery of the townhouse.
I would recommend Stateson since the professional and knowledgeable staff has been a pleasure to work with. Also, the construction quality for a new home in this price range seems quite good, the process is well explained, and schedules are met. The variety of material and color selections is very good.
Everything went smoothly, everything was great quality, and the house was built right on time.
The process was smooth from beginning to end
Additional Comments - Connor and Chad were great communicating through the app and providing weekly updates.
They architectural designs are terrific. Craftsmanship in construction ranges from excellent to mediocre, depending on the tradesman you get. Warranty execution warrants a 3 out of 5. DO NOT SIGN paperwork unless work is COMPLETED satisfactorily.
The entire experience was relatively pleasant. As complicated buy a new home can be any situations that arose were handled quite well.
The overall home is very well designed and generally well constructed; however, the build process feels rushed. The quality would be significantly improved if trades were allowed (and expected) to take more pride in their work rather than pushing toward a completion date. Electrical and plumbing work are outstanding, and the HVAC system is solid. In contrast, framing quality is inconsistent, and the trim and paint work are notably sloppy. Slowing the pace slightly and tightening quality control on finish work would make a meaningful difference.
Staff is very courteous and welcoming. Well designed homes, the build process is efficient, and finished on time (which is a real bonus). Free design consultation was really helpful in selecting flooring, cabinets, finishes within the items and levels offered. Interactions with the sales manager was quite positive and really helped us make a decision to move forward with a purchase. The commitment to quality homes has been demonstrated at their followup on the 45 days.
Quality and service
The most important aspect of our experience was that, although we approached the purchase with understandable anxiety, unsure at which stage we might encounter difficulties as foreigners ( we are from Turkey, and the house is for our son studying at VT), every phase of the process progressed smoothly in a way that reassured us and never made us feel like outsiders. That sense of confidence and ease throughout ultimately made the entire experience a truly happy one for us.
Yes, I recommend Stateson Homes, it is a good company to deal with; its people are friendly and address most of customers inquiries.
Professional. On time. Listens to homeowners.
I would recommend Stateson to anyone. Everyone who worked to help build our home was knowledgeable, professional and
easy to work with. You will be happy with the process and end result.
We have had a host of more significant issues with our house and yard since day one. While response was quick initially it still took multiple visits to address the same issue because the repair was not done well. Fortunately, we are now working with Jasen and he is addressing all of our issues in a timely manner AND he is personally making sure the repair is done right.
The entire process kept us completely informed and knowledge of every step.
The process was straightforward, everyone was transparent and honest, and I felt genuinely valued as a customer and soon-to-be member of the Town Center.
I was kept informed throughout the process, questions encouraged and answered. My home was completed on time and 3 weeks ahead of original schedule. Use of the NoviHome app was great to communicate with the project managers and to be kept abreast of the home building project. I loved receiving the weekly pictures of each phase. Everyone was professional and friendly that I worked with in this home building project.
We had a positive experience working with Stateson to build our townhome.
Professional & Organized - All updates were included in the app and they were ahead of schedule during the entire building process making it go very smoothly!
Stateson was easy to work and communicated regularly during the building process and after.
Loved the team. John, Tristan, Brian, and Emma were an absolute joy to work with!! Couldnt recommend them more.
I have recommended you all to several people.
The HOA team is very difficult to deal with and arrogant.
We did not have a good experience and from speaking to other new homeowners in the community they shared alot and even worse experiences they had. I would not want anyone else to experience this.
Absolutely! The team was very professional and we recommend Stateson Homes to all of our friends
Process was very simple from contract to keys
Easy to work with and communicate weekly through the building process so you always know the status of your home. House was completed two weeks ahead of schedule.
Professional & Organized - The developers were great! The sales staff was a bit more disorganized, and I waited outside for over 30 minutes on my closing date because someone forgot to show up and let us in.
We had high expectations for Stateson Homes based on the recommendation from our realtor and we have not been disappointed. The entire process from our first contact with the sales staff, the design meeting, the weekly progress updates from the Project Management team, the thorough and informative pre-drywall inspection through the on time delivery of our house has been nothing short of outstanding. We are very happy to be proud owners of a Stateson Homes house.
The sale manager is very rude. The company staff also purposely refuse to reply emails.
I would recommend due to the quality of the home and ease of overall experience. Gave 4/5 due some misinformation during sales meetings and initial stages of process.
Well defined process with weekly feedback. Schedule commitments were met Quality is very good.
Very responsive and easy to work with and quickly addressed any issues that arose even after the house was sold.