Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Srinivasa N.
NAPERVILLE, IL, on Feb 18, 2020
They are professional, courteous, and on-time. The work was good!
Review by ABIEL R.
Plainfield, IL, on Feb 01, 2020
David is very professional and organized and their work is great quality.
Review by SRIKANTH U.
Naperville, IL, on Jan 30, 2020
They did a fabulous job in a timely manner.
Review by Sumit S.
Naperville, IL, on Jan 22, 2020
Matrix Exteriors did a good job and I was very happy with it.
Review by Carlos M.
Oak Lawn, IL, on Nov 23, 2019
David Ortiz, my project manager, was very instrumental in getting the project done. He was able to address any challenges we had along the way in a timely manner.
Review by Christopher H.
Naperville, IL, on Oct 30, 2019
Great organization! Excellent customer service!
Review by Charles B.
Naperville, IL, on Oct 09, 2019
The Matrix representatives were knowledgeable, supportive, and did an excellent job helping me understand the nature and detail of the work they would perform!
Review by Michael S.
Mokena, IL, on Oct 08, 2019
Matrix met and exceeded every promise or commitment that they made. They were awesome. If it sounds too good to be true, it usually is, but they met and exceeded all of my expectations.
Review by Tamara C.
Markham, IL, on Sep 18, 2019
They were very nice and knowledgable. They did a really good job.
Review by Kevin M.
Naperville, IL, on Sep 10, 2019
Very timely process. Good quality and followed through nicely on their commitment.
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Answers from contractors near Naperville, IL
What causes large gaps between window frames and the brick of my home? It looks like someone tried to caulk it previously, but it just pulled away again.
Christi Pryor of Callen Construction, Inc. PRO answered:
Sep 5, 2014
Gaps are typically caused by different expansion and contraction rates of different types of materials at different temperatures. The frame of the window may be vinyl or wood, which expands at differ ... read more
Real grass or artificial grass? Which is better in the long run?
Nick Sannes of S.J. Janis Company, Inc. PRO answered:
May 21, 2014
Hi John, where are you located? It sounds like an expensive endevor to go artificial. How large is the grass area that we are talking about. This could help with the cost estimation.
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