On time, job completed as expected

Professional excellence at every stage of securing a new roof on my home. Working with the project manager to review cost, pick singles, discuss pricing, warranty review, delivery of materials, installation, cleanup, communication with the office at High Point, and my final roof product... EVERYTHING WAS OUTSTANDING!

Overall Satisfaction

Overall Satisfaction - Always doing a little more than necessary. Excellent, kind, caring, very professional and customer focused.

Employees Professionalism

Employees Professionalism - High point office and project manager are 5 start all the way.

Schedule

Schedule - From start to finish my roof on the house and shed we're done in less than a month. Excellent!

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Areas Of Satisfaction

Areas Of Satisfaction - Excellent communication as always, we've done multiple projects with High Point. Nick is fantastic and has ensured our satisfaction once again. Of course, this is a reflection of the ownership, "real" people. Great to deal with a company that actually CARES about the client.

Current Referrals

Current Referrals - None specifically BUT I recommend High Point in every conversation I have related to roofing or home improvement.

Recognized Excellence

Recognized Excellence - In addition to what I mentioned above, Rob and Kyle were great to have onsite overseeing the project.

They were very professional. They did a great job. They were very courteous and friendly people.

Good job well done

This is the second home where I use High Point and I am very satisfied with their work. No surprises with their quote and the project got completed in a very timely manner.

We already started recommending them to everyone I know. We took pictures and showed everyone how great the installation was and how beautiful the result can be with them.

JOB DONE IN ONE DAY. ROOFS LOOK GREAT. GREAT JOB ON CLEANING THE AREA. WORKERS WERE GREAT.

The entire team made the whole experience, smooth and easy, especially since this was my first big home update so I was nervous. Very confident in the team very professional. I’ve gotten so many compliments not only by the professionalism of the team that showed up, but by how amazing the work the roof looks. I recommended the company at least three times since the date of install.

See my response to #19 Additional Comments